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Cleaning reviews in Allen

  • F
    United Home Services
    It was terrible experience dealing with this company and business owner. I hired this company to clean duct and their technician damaged dinning room wall in February 2019. It is over 10 months and issue is still not resolved. Company owner would not respond to your calls or text messages for days or even weeks and expects customers to wait forever to get response. Company tried to bring wallpaper contractors with different years of experience and using lowest quote from one of the contractor to force customer to go with lowball offer for wallpaper materials plus labor to fix damage. On top of that, company owner is asking customer to sign an agreement to remove reviews on social media platforms even when customer had removed reviews as good faith gesture to settle issue. Company is trying to suppress customers from sharing their opinions and experiences online with other customers to make the company look good but in reality, they are worst company to deal with when you run into any issue. Company had many weeks to validate reviews being removed but he expects customer to still agree with all his terms and conditions with no timeline for him to verify reviews being deleted when damage to house was done by his company to begin with. It is extremely shaddy business practice by this company to trick customers. Customer tried to work with company owner for months to replace wallpapers in the dinning room but the company is extremely unprofessional to deal with. This company does not stand by their work and would not take ownership to resolve the issue to customers satisfaction in a timely manner. On the contrary, company owner expects customers to write good reviews to make the company look good even with extremely poor business practices. They will give you false promises, keep on changing your appointment times and would not even show up in many cases. COMPANY APPEARS TO BE SCAM. DO NOT DO BUSINESS WITH THIS COMPANY. DON'T HIRE THIS COMPANY AT ALL and save yourself from all the trouble.
    - Harry N.
  • F
    Pure One Cleaning Service
    ABSOLUTE SCAMMER!! Latoria assured me I would be overly pleased with her cleaning services and I have never been more disappointed in my entire life. Truly. I am a single mother and was relying on her to get the home cleaned and move in ready for my son and I, and my landlord was kind enough to pay $200 for her services... literally the ONL:Y thing she did was vacuum the bedrooms and MAYBE clean the toilets. Strong MAYBE at that. The blinds were not dusted, the kitchen cabinets and drawers were not wiped down, the (tile) floors were not mopped even mopped, Refrigerator was not even remotely wiped down, or disinfected, fan were not vacuumed or dusted Then when I called her for an explanation and asked her to make right of the situation, she accused me of harassment and hung up on me. Literally, take your money, crumple it up and flush it straight down the toilet before paying for Latoria's "cleaning" services. Grade: F
    - Rebecca S.
  • A
    I've used Magic Window Service for many many years. It's an outstanding company, very professional and reliable. I would highly recommend them to anyone looking for an excellent window cleaning service.
    - Alina J.
  • A
    The whole process was easy and comfortable. The maid was right on time. I work from home, so I stayed in my office for the majority of the time, but I did happen to notice that she stayed busy the entire time. No breaks, or playing on her phone, which is huge for me. The attention to detail was another huge plus. I���m impressed with the results, especially considering how fast she got done. Will definitely hire again!!
    - Bryan B.
  • A
    North Texas Dryer Vent Wizard
    My dryer was displaying an airflow error. I rearranged my afternoon meetings to have the dryer repaired, but when that company came out, they told me it was a vent issue, and they didn't do those. They recommended Dryer Vent. I called (after lunch), and the earliest Jason (the owner) could come was tomorrow. Jason knew today worked best for me, and he called me back a couple of hours later, changed his afternoon schedule, and came on out today. The vent cap was not suitable for a dryer, and lint was catching at the top of the pipe, wedged under the cap. He changed the cap and cleaned the pipe from the roof to the dryer. He was prompt, arrived when he said he would, showed me the vent cap he was going to put on, showed me the cap he removed, and showed me pictures of the work. I was super impressed - very nice man, and really bent over backwards to accommodate my schedule today. I'd hire him again in a heartbeat.
    - Pat H.
  • A
    Doug Does Windows
    Doug called promptly and after describing the scope of services we agreed on price. His employee (has been with Doug for 7 years) arrived on time and set about the task. His work was simply great and customer service was excellent. I will use Doug's service again later this year. Very satisfied.
    - Robert C.
  • C
    B & B Maids Service Inc
    I paid ���BBM Cleaning Services��� of Plano, Texas for what was to be a "deep clean". I consider what they did was a regular clean and not a deep clean. The two ladies were friendly but the work done was not a deep cleaning. One lady spoke a little English the other spoke only Spanish, it difficult to communicate. The performance of the house cleaning was average. They left areas that were not cleaned and left dusty. I am disappointed with their services. The overall general cleaning was average but the details are left untouched and unfished, for example: ��� They did not adequately clean fans and light fixtures or behind furniture, ��� Several areas were inadequately dusted, for example backs of chairs, chair bases and legs and tops of picture frames, ��� Fans and light fixtures edges were dusted lightly and flat surfaces were undusted, ��� Blinds were dusted, but left visible lines of dust on the area that were turned up. ��� Kitchen cleaning missed wipe off of appliance doors and handles, ��� The tile floor is front of the fireplace has a brightly colored paper sticker which was left untouched, ��� Window sill were not wiped clean, they were dusted but not damp wiped, ��� Edges of three doors and light switch covers were left with dirty spots. The cleaning services provided isn���t a matter of doing an inadequate job - they didn't do the job details. I will be sure to share the disappointing quality of service with everyone who asks for a referral for housecleaning. I wouldn't call ���BBM Cleaning Services��� again.
    - Terry C.
  • B
    The Maids of Dallas/Ft. Worth Metroplex
    LaTosha is very intelligent, friendly and fast worker. Prompt to keep you informed of her arrival since weather was terrible. A pretty good clean. Is best to look things over, some details missed that I asked for. I believe she is a detailed worker, just the day was trying at best. Overall though I plan to hire her again.
    - jackie S.
  • A
    Nothing But Clean
    The cleaners were very professional and personable. They were onsite for about three hours and did an excellent job. They removed the screens before cleaning and replaced them afterwards. I originally asked to have the exterior windows cleaned only, but after they arrived I opted to add the interior clean as well. Well worth the price. I would definitely hire them again.
    - NATE L.
  • A
    Excellent Cleaning
    It went great. They are reliable and do a great job on all parts of a house and all rooms. Kitchens are as spotless and bathrooms, etc. They have cleaned my blinds and plantation shutters, and done a great job on carpet, wood, and tile. Everything sparkles.
    - Leland B.
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