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Basement Waterproofing reviews in Allen

  • B
    Pioneer Basement
    They did a good job overall.  The scheduling was good, they were very good with follow up, and they were pretty easy to deal with.  Most of the people I have dealt with here have bent over backwards for me.  The only thing that was problematic this time around was dealing with the son of the owner after the service was done.  He did good initially.  He came out and was very professional and gave me an estimate.  After the work was done, I was not very satisfied with the way it was completed.  I expect a certain level of completion on a job and they did not meet it.  When I went down to the basement I noticed that they did not finish the job and they didn't clean up after themselves at all.  There was extra wood on the floor and a hole in the wall.  I wasn't too upset about it initially, but when I called the son I wasn't too thrilled with his response.  He responded by telling me he already went above and beyond what he was supposed to do and that he was done with the work.  If it wouldn't have been for this, I would have rated them all A's.
    - Chris C.
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Waterproofing Contractors in Allen

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