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Plumber reviews in Abilene

  • F
    I hate to offer such a poor review, but my family has 2 data points to offer. 1) In January, we noticed water leaking on the exterior of our house at the seam between the brick and slab. Midway's professional offered an estimate all the way up to $16K (yes $16K !!!!!) ... lower end somewhere around $6K, without doing ANY troubleshooting. Literally. Midway pro just looked for 15 mins then spent 30 mins writing an estimate. Again, NO real troubleshooting. Troubleshooting estimate (to use their fancy tools) was at least 2K. We had another plumber come out, and they diagnosed the issue as a leaking hose bib. Cost = $250. Not kidding. A REAL plumbing company found / fixed it in less than an hour. 2) Had to try Midway again after another leak in our bedroom and the other plumbers unavailable for days. Really did not want to call them, but zero other options. Estimate, again, w/o real troubleshooting, upwards of $3K, more likely $6K according to the pro. Lucky enough to have another company get a plumber free that afternoon, and they fixed the leak for $281. Literally. Wow. Absolutely do not recommend Midway Plumbing. Look elsewhere, and do not use them. Us civilians need someone to get to the problem, and Midway is NOT it. I don't think the fault lies w/ the workers. Rather, I believe they are being told to upsell "electronic leak detection" and "pipe lining" in order to pay for expensive machinery the company bought or leases. Unfortunately, their folks are NOT into actually looking for the cause of leaks, but are rather marching out and trying to sell pipe lining and electronic leak detection. Again, do NOT use.
    - Ranaudo B.
  • A
    Choice Home Warranty
    1st plumber changed his story many times and at one point stated that we would owe $8000 for pipe repair. Georgia at Choice allowed us to get a 2nd opinion. When I called Georgia, I was nearly in tears. She was so very patient and kind 2ND plumber quickly snaked the toilet and removed clog. Yay!
    - Holly S.
  • A
    Midway Plumbing performed annual water heater maintenance at no cost as part of their 10 year warranty. They found an issue with a faucet during their home inspection and fixed it. I appreciate having a plumber that is always upfront, friendly and professional.
    - Matt P.
  • A
    Black Plumbing
    Not much to say. . .  Courteous when taking the initial request for service; workmen prompt & professional; workmanship excellent; followup a day or two later to check to confirm our satisfaction.  Why isn't everyone like this!
    - Stephen B.
  • A
    Jerry Sartor Plumbing, LLC
    There was a crew of 2. I explained to them that the faucet was spinning and loosening as it did. They took it out and fixed and reinstalled the faucet. The crew was very efficient and professional and finished quickly. I was a little disappointed at the final cost. If $115.00 is for the service call, it seems a bit high.
    - Gary W.
  • A
    Gary replaced the broken pump installed about a year earlier. We really, really like our pump! Gary has saved me so many dollars and headaches over the last 3-4 years. We live in a 60+ year old house and very little of the plumbing had been replaced. Over time, Gary checked various areas where he was working and found several places where pipes were just about to burst. Replacing the pipes Before they burst is a whole lot easier, cheaper, and less messy than after they burst. Only the pipe behind the water heater was left and, when I finally got around to scheduling that repair, one small flake of metal was all that was between us and a water leak in the wall. Gary found and replaced that and now all plumbing in this house has been updated back into the walls. I am sold on this company and Gary, in particular. If I need a plumber, I'm calling Midway.
    - Gail D.
  • C
    The quality of the work Midway provided was fine, but the way in which it was provided was horrifying. Several times, the serviceman (I can't remember his name - I blocked it out from trauma I suppose) made veiled sexist comments to me ("I'm very supportive of women working outside the home when they don't have children to take care of!") and then capped off his visit by asking my husband to stand aside as he showed me how to disconnect the lids from my toilet seats "So you can clean them better!" I was mortified and my husband was snorting to keep from busting out laughing. So if you want a flashback to the 50s along with your plumbing repairs, this is the company for you. Otherwise? Steer clear.
    - matthew r.
  • B
    Everything went well.  They seemed to know what they were doing.  My only complaint is that they are very expensive that's why I gave them a B rating.  Their service does deserve an A rating..
    - Janet K.
  • A
    7M Plumbing
    Water continued to stand in the pan and Mike came back today and worked on the pipe,  Everything is draining properly now. He did a great job and was very nice and professional.  I really appreciated that fact that he wanted to make sure it was done right and working properly before he would allow me to write him a check.
    - Laura D.
  • C

    I could not understand what was the reason the cost was so high for such a small job.  He told me they  do  not have hourly rates, they go by  prices provided by Midway in a book.  This is not the first time I had this company in to provide work and there have always bin high .  I feel that they are cheating people by charging $79.00 for a service calls and quoting a high price for service knowing that the home owner would not accept the job and have to pay the service charge.

    I have called another service provider to come in and give me a bid for the same job. They provider a bid one third of Midway.  The work was completed and would never recommended Midway to anyone.

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Plumbers in Abilene

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