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Gutter Cleaning reviews in White House

  • C
    Brown's Pressure Washing
    This company was hired to pressure wash vinyl siding on house, detached garage, driveway, deck and apply special cleaner to gutters on outside and clean the inside of the gutters. This may be a little long, but I want to be fair in my review. The cleaning and sealing of driveway was done to my satisfaction. The vinyl cleaning on the house was done to my satisfaction except for the ceiling on the front porch and I believe it was missed entirely, but I did not see this during my inspection of the job. The gutters were poorly done. I was told that by using this special cleaner that the gutters would look almost new again. I could not tell any difference in them after having paid extra for this service. The inside gutters on the garage were not cleaned and I knew this because I could stand on my deck and see inside (a casualty of the storm). They came out and cleaned them the next day. It made me question the rest of the house because water was still pouring over the sides after a rain so I hired another company to clean them. It took them 1-3/4 hours to clean the insides and here is where the problems begin. A storm came up the day they were cleaning my house and they just stopped where they were in the cleaning process and left. My son was home so he knew when they arrived and when they left. I don't think they knew anyone was at home. The problem with them leaving and not returning that day is that my garage did not get rinsed properly and it left big streaks all over it where the soap had dried. I told them of the problem and they came right out to remedy the problem. The only problem with this is that they were rinsing it in an incorrect manner. Since they let the soap dry on it and it was now baked in, they needed to take a brush and go side to side on every "board" with the grain, but they rinsed and used the brush up and down and not consistently I might add. This technique did not fix the problem. When I told the owner that I watched them with my own eyes and explained to him the way they did it, he politely told me I was mistaken. When he questioned his workers about it they told him they did go side to side, but I'm sorry I was there and they did not. My only regret is that I didn't video tape it. They came back again and again the same problem so he now tells me it was some other problem with my vinyl in the way that it was made. That puzzled me because when you rinsed using a brush going side to side with the grain of the vinyl it looked fine. I also had an expert look at it and they concurred that it was dried on cleanser. Brown's simple didn't want to take the time it was going to require to rinse it properly so they just said it was a problem with my vinyl. After a third time I just gave up. It looked somewhat better than in the beginning so I just left it alone before my vinyl truly did get ruined. You can only see it at an angle. When the sun is shining on it which is most of the day, you can't really see it and that may have been another reason the workers couldn't see it when they were working on it, but I asked that they come in the morning so they could see it better, but they never did. I have attached photos. Another issue I had is that I paid $350 to have my deck cleaned and they did not clean the underside. My deck is on the 2nd floor and I have patio underneath it so you walk and sit under it. When asked about it they just responded with "we never clean the underside". I understand for decks that are low to the ground, but again this is over my patio. Why would this not been communicated to me and asked if I would like it cleaned? I could have paid extra to have the underside cleaned, but my driveway and patio had just been sealed and I didn't want to clean dirt off over the newly sealed patio and pay extra money on top of what I thought was a fair price that should have covered "all" of the deck. It took two guys 1- 3/4 hours to clean only the inside of the gutters, and it took this company with two men 2-1/2 hours to clean my house, detached garage, gutters inside and out, driveway and deck? You can be the judge if a good job can be done in that amount of time for all of these jobs. I don't like to leave negative reviews and as stated, I didn't have any issues with the house cleaning or the driveway. This company has good reviews from others, so I would like to believe had the storm not come up that day that my job would have been good as well. But a storm did come up, they left and in turn caused some issues that were never resolved to my satisfaction and I did not feel like arguing with the owner about it so I dropped it and hiring others to re-do the areas that need help.
    - Deborah H.
  • A
    Real Handy. Pro LLC
    After selecting the deal on Angie's list I received an email from Juan within the hour to confirm and give me his phone number. I called him the next day, Monday, and he was able to schedule me for today, Friday. He told me he would call the day of service and he did. He called again when he was on his way. Communication was excellent and a pleasant surprise this day in age. Juan was professional, courteous and knowledgeable. While he was here i asked for a quote for some repair work on my deck. I thought it was a fair price and I will be contacting him soon to schedule the work. I would highly recommend Juan based on today's service. I got some of his business cards and will be sharing them with friends and neighbors.
    - Karen F.
  • A
    Graduate Contracting Inc
    The work performed was done well save for a few loose screws and brackets after the fact.
    - Elizabeth T.
  • A
    Brown's Pressure Washing
    - Mike G.
  • A
    Bone Dry Roofing, Inc. - Nashville
    Great job and fast. I was very happy with the installation.
    - Alan Q.
  • A
    Arrow Roofing & Solar
    - Pamela S.
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Gutter Cleaners in White House

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