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a brick chimney on the side of a blue house with two windows

Masonry reviews in Walland

  • A
    I called Rocky Ellison, and left a message as there was no answer. However, about 2 days later I received a phone call from him.  He explained that he had been out of town.  I told that we were having a big problem with the mortar between the bricks in several locations around our house.  It was deteriorating; literally falling out from between the bricks.  He said he would be glad to come out and look at the problem and give me an estimate, and that he would call again soon to set up a date, which he did.  He came out, examined the problem and told us that the mortar had not been mixed in the proper ratio and that this was causing it to deteriorate.  He sent us a written estimate on the work.  We had never had this type of problem before, and so were unsure of what was a good estimate price wise, for the work, so we decided to get another estimate.  I called Rocky and told him this and he said that would be fine.  
     I called 2 other companies on Angie?s List.  One, I left a message with but never got a return call and the other, I spoke with a gentleman explaining the problem, and gave him my phone number and address.  He said he would call and let us know when he would be out to take a look.  Close to 2 weeks went by and we heard nothing so I called this man back and he gave me the impression that he was not interested (the job was too small for him)(I wish he had told me that in the first place).  I called Rocky Ellison back and told him that we had looked for other bids but that we were going with his.  He accepted and told me that he would call soon to let us know when he would be out to start the work.
    Rocky was very good at keeping in touch.  He called and told me that he had been delayed at other work sites due to the rain and that he would be calling soon with a date when he would be out to our house.  We got a call several days later with a date.
    Rocky was punctual, coming out on the day he said he would be there.  He brought his young assistant out and put him to work cutting out all the bad mortar, which was quite a big job; much bigger than I had supposed.  The next day or so, Rocky returned also to inspect the work which had gone well. He put his assistant to work replacing the mortar in the easier locations.  Rocky himself supervised the preparation of the mortar to ensure it was done properly.  Rocky also personally did a good bit of the work, especially around the brick work which supported the columns in the rear of the house.  This work was more difficult and he said he wanted to make sure it was done right.  Rocky also personally put in a composite sand mixture on the brick decking of our back porch to seal the spaces between the bricks.  
    The last thing to be done was the sealing of the new mortar which required that it be thoroughly dry first.  Rocky himself came out and performed this aspect of the work.  
    Although I had initially thought that Rocky?s estimate might be a bit high, I am thoroughly satisfied with his professionalism;  the fact that he made it a point to stay in touch with me so that I was not wondering what was going on, and the fact that he did not leave all of the work to a less experienced apprentice, but did a good deal of the work himself.  
    He also took the time to look over my cinderblock barn which had some areas of concern for me.  He did not try to wow me with a need for immediate work to be done there, but did show me a crack which he said merited keeping an eye on.
    I would recommend Rocky Ellison to anyone needing mortar and brick repair.  He is honest, conscientious and hard working.
    - Gilbert C.
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Masonry Contractors in Walland

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  • 1987

    13172 Lovelace Rd
    Knoxville, Tennessee