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Stone & Gravel reviews in Springfield

  • A
    My husband and I just purchased a home, and had several projects we wanted to get estimates for that would be done in stages. Those included: kitchen and master bath remodel, guest shower remodel, crown installed in 2 bdr, siding on sun porch changed to stone, a pergola built off sun porch with access from sun porch, a closet built in our basement, as well as a few items are inspector noted, such as door jamb shimming, pressure reducer valve.  As you can see several projects, but again, to be completed in stages with the MB and the items the home inspection revealed, and Cross Driven was the first company we contacted.
    Prior to our estimator arriving, the company called to confirm the appointment, which was awesome!  That indicated to me that I was dealing with a company that valued our time, as well as theirs.  They also accommodated my need to change the date, which I was appreciative.  The estimator, Scott, arrived to our home on time, actually a few minutes early.  Initially, I thought he was the guy from the real estate company coming to remove the lock box, lol.  We've had major work done in the past at a previous residence, and sometimes you get people who don't take a lot of pride in the way they present themselves or their business, but not Scott. He introduced himself, had a brochure and biz card in hand, and was clean and dressed appropriately.
    He walked through with a pen and pad and noted all of the items we were looking to get an estimate for, and provided feedback.  When completed, we were given a 72 hour window for when we would receive an estimate, which was awesome!  We had a great feeling about Scott and the company, and this was definitely the bright side to an unsettling week and day.  Unfortunately, I received an email the following day from Scott stating "I have had time to reflect upon and evaluate the work you need completed, our time frame and abilities and I am sorry to say that I do not feel that we would be the best match for the projects you need to have completed. Therefore we will forfeit any estimating of your projects.
    I was totally bummed...  He didn't even want to bid/perform the smaller items from the inspection.  Nonetheless, since many contractors know of others in the business, I asked for a referral, but he simply directed me back to Angie's.  I do see that his company has a couple of specials running on Angie's currently.  So, I can't help but to think that maybe he didn't want to work with us, which is his prerogative.   With that said, I can't speak for his work, but we were impressed with the interaction we did have, and would have liked to have had the opportunity to get some things completed on our "to do" list.  Unfortunately, Cross Driven was not the best match.

    - Kristy W.
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Stone & Gravel Companies in Springfield

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