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Brock Enclosures

Founded 2004 • Angie's List since October 2009

D Rated | 7 Reviews

Description

Brock Enclosures is a local family owned and operated company. Our goal is to blend your design ideas with sound building practices to exceed your expectations. We are licensed, bonded, and insured. Our territory would be described as covering approximately a ninety (90) mile circle of Nashville, TN. Our unique services include FREE full color 3D rendering services using computer aided design software (CAD Drawings). This process often takes 6 to 8 hours per project but we are happy to offer these services at no cost to you. Additionally, we do not have a "Dog and Pony Show" approach to our sales appointments. We do not attempt to walk out of your house with a check at the end of the first appointment. We expect to EARN your business by proving our commitment to excellent service before we discuss a deposit....

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Verified Reviews

A few reviews for this pro…

F

RATED

09/06/2013

Awful!  We will never work with this company again nor would we reccomend.  We contracted for the services in February including the deposite.  After many months of haggling over when the job would start, the crew fininally worked one weekend and roughed in the deck but then left us for over 6 weeks without stairs to the back yard and no railings.  The deck was height over 5 feet.  After 2 more mo...

DESCRIPTION OF WORK
Build 12x14 screened in porch/deck over current patio

CATEGORY sunrooms

F

RATED

08/06/2013

Contractor's salesperson said it would be 1-2 months before they would start.  We took care of our HOA approvals within 3 weeks of the contract date.  The building permit was not submitted until 4/15 and picked up 5/3.  We still do not have the original building permit on location (this is a copy by email that Tim Brock sent us).  Work began 4/12 after weeks of phone calls.  We were waiting for hi...

DESCRIPTION OF WORK
Provider's salesman, Jamison, came out and bid our contract.  We signed on 1/28/2013 for a screened room with a deck (deck previously there).  Work began 4/12 and as of 8/6/12013 we still do not have a deck or porch.  Total cost for project was $33,220 which is over the allotted amount of $25,000 for our contractor.  We paid 1/3 at start - builder asked for 50% and we refused.  We paid another 1/3 at the start of the project (4/13) when the builder came out to see the start.  He had not returned to the property since despite asking for numerous meetings on location.

CATEGORY sunrooms

F

RATED

07/22/2013

Hired Tim Brock to build a deck, a roof over the deck, a pergola, and a sidewalk.  Wrote a 50% deposit check in December.  Since then, it has been a rollercoaster ride of trying to get a hold of this company.  From December, after months and months of them telling me we would start "next week", the deck was finally built in early May.  This deck was to have an 8,000 pound hot tub on it.  This was ...

DESCRIPTION OF WORK
Hired Tim Brock to build a deck, a roof over the deck, a pergola, and a sidewalk.  Wrote a 50% deposit check in December.  Since then, it has been a rollercoaster ride of trying to get a hold of this company.  From December, after months and months of them telling me we would start "next week", the deck was finally built in early May.  This deck was to have an 8,000 pound hot tub on it.  This was discussed with them for 5 months.  The deck was built, and after, the subcontractor used by Tim Brock told us that we "should be careful with the deck".  After assurances the deck was solid and safe from Tim (because of the comment), I called the codes dept to find out the deck had failed inspection miserably.  That was 10 weeks ago.  Again, 10 more weeks of "we'll get back on it next week", and no additional work has been performed.  I fired Brock Enclosures on 7/19/13, about 7 months after we signed the contract, 5 months after they did a small portion of the project, which needs to be re-done, and 10 weeks after I was promised work would continue.  Now I have HIS subcontractors calling and telling me he owes them money.  He took a $9000 deposit and did $4500 worth of work (as per his quote), most of it which needs to be redone.  DO NOT DO BUSINESS WITH HIM!!!

CATEGORY sunrooms

D

RATED

04/11/2013

Our project with Brock Enclosures hasn?t been finished yet.  I will try to keep this to the facts and let the facts speak for themselves.  I will update this review when the project is finished. September 10, 2012:  Sign contract for 12x20 concrete deck with brick perimeter, construction of a 12x8 wood deck, installation of underground fiberglass storm shelter (provided by client).  Give estimator...

DESCRIPTION OF WORK
12x20 concrete deck with brick perimeter; construction of a 12x8 wood deck; installation of underground fiberglass storm shelter (provided by client).  

CATEGORY decks,sunrooms

F

RATED

02/21/2013

Terrible experience..will never use them again.

DESCRIPTION OF WORK
First we waited 4 months when they told me 4-6 weeks. When they installed it, it looked great until it rained. The cover was leaking everywhere. You could not walk out of the patio door without getting soaked. The patio light that worked before they came did not work after they left. The fan they installed did not work. After numerous calls to Tim and they finally came out and sealed it again and fixed the light and the fan. Several days later it rained again and it is still leaking. There is a dent in one of the panels that has not been fixed either. We has again made several call to Tim and nothing has been done. They were supposed to come on Sunday February 17th and was a no show.

CATEGORY sunrooms

SERVICE PROVIDER RESPONSE

The leak was fixed and the panel that had a scratch in it has been replaced.

Services Offered

In addition to providing free estimates, Brock Enclosures offers FREE CAD drawings and renderings of the project as part of our project design services. Brock Enclosures Specializes in outdoor living spaces. Our services include Decks, Roofing, Patio Covers, Screen Rooms, Sunrooms, Replacement Windows, Vinyl Siding, Decorative Concrete, Masonry, Columns, Gutters, Vinyl Soffit and Fascia, Privacy Fence, Aluminum Fence, Vinyl Fence, Room Additions, Pergola, Carport Covers and more.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, PayPal, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes