Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

1st Class Countertop Company

Founded 2008 • Angie's List since April 2013

F Rated | 8 Reviews

Description

I am Randall with 1st Class Countertop Company. We specialize in fabricating granite to meet your kitchen's exact needs. NO ONE in the state of Tennessee has the will or desire to save you money and obtain your business like we do! We do not require a 50% down payment like these other companies. You can pay us at the end of installation when you are completely satisfied. Please give us a call to set up a free in home estimate today, and let me see what deals I can provide you and your family, you'll be glad that you did! 615.337.7633...

Other local Pros in your area

A
Son Set Property Management, LLC

Complete home remodeling based in Lebanon, Tennessee

Angie's List certified badge
Angie's List Super Service Award badge
Super Service
Award 2019

Verified Reviews

A few reviews for this pro…

F

RATED

10/31/2017

Not good.Very poor installation, used scrap.materials and not professional at all.WILL NOT EVERY USE THEM AGAIN

DESCRIPTION OF WORK
I hired this company to install countertops and in their contract it says that they can place a seam in it if necessary, but I was assured by Randy that mine would not have a seam in it because it was a straight run and not very big.I agreed to let him do the job and that afternoon I went to the job and he had put a seam in the middle of the countertops. I called Randy and he stated that he could not get a piece of granite in the color we chose so he basically used scraps on a custom home.I explained to him that we had agreed that there would not be any seams in my top because there was no need for one in this particular install. Instead of calling me and letting me know he could not get a piece large enough he took it upon himself to install these scraps he already had .I explained to him my dis satisfaction and my un willingness to pay for such poor materials and installation work.He has done nothing to date to correct this issue even though his contract and advertising states you do not pay unless 100 percent satisfied. He has since put a lien on the property for the amount of these scrap countertop pieces and poor installation work.I would highly beware of this company and their practices.

CATEGORY marble & granite

A

RATED

08/30/2014

First of all - Randy responded to my initial email quickly and was only a text away during the whole process. I couldn't have asked for a more professional job and the granite looks beautiful. And - 1st class came in under all the other estimates by at least $400!! We are very pleased!

DESCRIPTION OF WORK
Installed granite in our kitchen.

CATEGORY marble & granite

D

RATED

07/30/2014

It started out a little rough.  Randy and I had a little bit of trouble communicating.  He seems like a nice guy, but maybe had too much going on at once.  My husband stepped in and then everything went smoothly until he miss measured the backsplash in the master bath.  He was supposed to make it slightly taller so we wouldn't have to paint.  He did offer to pay for the paint which was nice.  We t...

DESCRIPTION OF WORK
put granite counters in kitchen and bathrooms.

CATEGORY countertops, marble & granite

A

RATED

02/24/2014

Communication throughout the process was great. I like that I dealt with Randy, the owner the entire time. If I had any questions I could text him directly or email. He came out and measured my countertops and got a quote back to me quickly. He answered all my questions and communicated all changes. One thing that came up was the L shape in my counter where one end is very large and bulky and the ...

DESCRIPTION OF WORK
I'm am very pleased with the Granite Countertops 1st Class Countertops installed over the weekend. The installed granite in my kitchen, master bath, and hall bathroom.

CATEGORY marble & granite

A

RATED

11/11/2013

We recently bought a new cooktop for our kitchen, and the cutout in our granite countertop was too small. We called Randall on a Thursday morning, and we explained what we needed. Also informed him that we worked during the day, and asked if he could accommodate after hours service. He immediately said he would be happy to come out on a Saturday and complete it for us. We settled on 10 am, and he ...

DESCRIPTION OF WORK
Modified cutout in granite countertop to fit new cooktop

CATEGORY countertops

Services Offered

Custom Countertops

Services Not Offered

Plumbing

General Information
Free Estimates
Yes
Payment Options
Check, MasterCard, Visa
Senior Discount
No
Emergency Service
No
Warranties
Yes