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Auto Body Repair reviews in Smyrna

  • A
    AUTO ART OF SMYRNA
    Overall my experience went great. I had never been in a wreck before and was stressed that I would be without a ride for several days. It was important that the repair be done locally so I would inconvenienced as little as possible. My insurance company referred me to a different Auto Art shop but it was in Nashville and would just complicate the whole repair process to travel there. However, I researched and found a sister shop within 3 miles of our house. The car looks as good as new and I'm extremely happy with the result. The initial down time was supposed to be 3 days but i didn't get it back until the morning of the 5th day. I anticipated there would be a delay as most such repairs always take longer than expected but, Scotty, the manager, kept me informed of the progress and made sure I was happy with the end result. Hopefully, I'll never be in need of their services again but I would definitely go back and have no problems recommending them to anyone in the community.
    - Rhonda R.
  • F
    Auto Art Body Shop
    Absolute worst body shop I've ever dealt with. I'm a bad driver and have been in 9 wrecks and this was by far the worst. First off I was dealing with auto art south and the shop manager Craig blatantly lied to me about being able to transfer the vehicle from an insurance repair to a customer repair once the estimate was done, so I could deal with them directly rather than have the insurance company involved. Instead he waited until the car was disassembled and I had no choice to let them do repairs to retract his previous statement and say he couldn't do that because they have a partnership with Progressive and it would be a conflict of interest. Then they had the car for 5 weeks and 3 days before repairs were complete. They also moved the car to another shop for repairs beyond their capacity without my permission or even informing me until after the fact. If you value being respected as a customer and not just a paycheck do NOT take your car to these lying con artists. Just went to finally pick up the car before writing this review and guess what, power steering light comes on pulling out of parking lot and power steering isn't functioning. Clearly they didn't even bother to test drive car after their "repairs." I reiterate do not use their services.
    - Cameron S.
  • A
    AUTO ART OF SMYRNA
    Car looks great, drives great, no evidence of wreck. I had owned the car only 3 months when a deer ran in front of me. It demolished the front end. I was so upset, but they took complete control and did a great job.
    - Sue W C.
  • A
    POGUES BODY SHOP
    Honestly, from start to finish, they took care of everything.
    The estimate was done very quickly - while I was waiting. They let me know when the parts came in - I dropped off the car, and picked it up a few days later.
    They were great about communicating with me about how the car was doing, and when it would be finished...they did all the communication with insurance...
    Great from start to finish!
    - Lori H.
  • B
    PRICES COLLISION CENTERS LLC
    Prices Collision did a good job. It took about four days, and I could not tell there was any damage. They were professional and did a quality job. They also worked hard to get the job done in that amount of time. I am pleased with the outcome.
    - ED T.
  • A
    ALLIANCE AUTO BODY
    We were very happy with the work and the price.
    - Angela H.
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Auto Body Shops in Smyrna

Companies below are listed in alphabetical order.

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