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Blinds And Curtain reviews in Signal Mountain

  • F
    The Blind Lady LLC
    Having purchased blinds from the company six years ago, I visited the Blind Lady showroom and spoke with the owner, Nancy Card.  I told her the blinds I have keep getting caught on the Pella window handles and I was looking for a blind that would work with my Pella windows. She showed me the Hunter Douglas silhouette blind. When I repeated my concern about getting caught on the handle, she recommended a butterfly handle as a replacement for the standard Pella window handles.  I wanted to purchase butterflies on the spot - for the four windows that already have blinds and for the three windows that I was shopping for! 
    Based on Nancy Card's recommendation and promise that the salesman would bring samples of the butterfly handles when he came to my house, I made an appointment.  The salesman was prompt, polite and professional. However, he did not bring the samples with him.  Based on his promise that the installer would bring the samples, I ordered and paid one-half of the cost of the silhouette blinds.
    Seven weeks later (a bit of a wait - longer than promised - but that's not a major concern at this point), the installer arrived without the samples.  I told him - he actually knew - I had been promised the opportunity to see and order the butterfly handles.  I made the mistake of letting him install the blinds. I should have waited.  But with the knowledge and understanding of the installer, I had him install and held back on $250 of the final $1700 I owed on the blinds.  I was thinking that would get Nancy Card's attention.
    It did get her attention in a most alarming way.  Nancy Card called and accosted me over the phone, telling me she was turning my account over to a collections agent since I did not pay it in full upon installation of the blinds. I told her I expected to see the samples and have an opportunity to order replacement handles, a recommendation she made and upon which I based my decision to purchase the blinds.  Actually, I said that but I doubt Nancy Card heard it because she kept speaking over me.  She is neither a lady nor an owner who wants to work with her customers.
    - Annie H.
  • A
    - Daniel S.
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Window Treatment Experts in Signal Mountain

Companies below are listed in alphabetical order.

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  • Nestfeathers

    4714 Buckingham Drive
    Chattanooga, Tennessee