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Flooring reviews in Signal Mountain

  • A
    Chris Edwards Construction
    Great! I purchased this home in June of 2018, from MN, and had a different contractor hired to do all of the above, as of the day I closed, July 9. I was planning on moving in mid August. July 3 I found out the contractor I thought I had hired would not be able to do the job. I called Chris the morning of July 4. He met with my realtor at the house and took the job. Of course he was not able to start right away, but he had all the work completed by and I was able to move by mid September. I literally do not know what I would have done without him - I had called three other local contractors, and even tried Buildzoom and no one returned my calls. He was professional, communicative and the work that he did on my home is beautiful. I only made two trips down to the house while the work was being done and we managed to coordinate the rest via phone, efficiently. What a godsend. I am hiring Chris again in January to do a few more things I have noticed since moving in, and will continue to use him in the future. I cannot recommend him highly enough.
    - Kim J.
  • A
    Complete Flooring Service
    Excellent process from start to finish. Great communication throughout. Workers were polite and punctual. The only recommendation I would make is to have the installers place baseboards last. Ours were placed prior to staining, so now we have to prime in addition to painting.
    - Ann F.
  • B
    Champion Windows and Home Exteriors of Chattanooga
    They were on time and very professional. The Sales Rep indicated that they would not need access to the inside the house but they do. Be prepared for them to be in and out through most of the process. The installers were very professional and courteous and they did a great job of cleaning up after they finished. The windows are just installed so we can't rate their efficiency but we are hopeful!
    - Marie H.
  • A
    1st Class Flooring
    Tony and his crew did an excellent job on my floor repairs and floor refinishing.  Tony provided just what I was looking for - a new approach to floor refinishing.  He uses a water based finish and there was very little odor and quick drying time.  This was a plus!  Tony takes great pride in his work and tries to get everything just perfect.  I appreciate that attention to detail.  He was patient with all my questions and gave me a good idea of what to expect.  Finally, he gave me clear instructions on how to care for my new floor.  I am very pleased with the results.
    - Lisa C.
  • A
    Bleu Bayou Remodeling, LLC
    It went great.  Always showed up on time.  I liked it that they stared early and so could put in a full day, clean up and be out by dinner time.  They use experienced workers and craftsmen.  Their master carpenter is a wizard!  He did some museum-quality custom cabinet work that belongs in Architectural Digest!  Our house has some unusual quirks that others may have shyed away from but Dare always had a solution.  All of the workers were polite and pleasant to be around, very important when you're sharing your house with them for several weeks.  We actually had fun and shared a lot of laughs.  We love our new kitchen and floors!
    - Brad G.
  • A
    Hank's Carpet
    lt could not have gone better. This review is being written 10 months after the work was done, and we are still pleased with the quality of the carpet, the price and the professionalism of the company's staff. We had gotten cost estimates from Tom's Carpets in Chattanooga which was much higher. That company came across as not very interested in our business. On the other hand, Hank's Carpets was interested, showed us a variety of carpets in our price range, and made recommendations based on our needs and their knowledge of the product and carpet manufacturers. They recommended a special pad that was in short supply and were able to set aside enough to complete our order.
    At the time, our chief concern was getting on the schedule of one of the carpet installers that Hank's Carpets recommended. It took about three weeks from the time we ordered the carpet and pad until it was installed. That wasn't a long wait. We had visitors coming and were anxious about the carpet being laid before their visit.
    The second phase of the project -- installation -- was equally as excellent as the purchase. The installers moved furniture and laid carpet in two days without any damage or breakage. They cleaned up everything. Since Hank's had recommended them, their performance reflected on Hank's. They complemented the level of service we received from Hank's Carpets.
    The master bedroom needs new carpet, and we will go back to Hank's.
    - Jane O.
  • A
    Complete Flooring Service
    Nancy B.04/13/2015EditThis is not the first time I have used Complete Flooring. The first time I used the team to laid down butter oak hardwood floors. This time another crew came and refinished the other part of my house (my hallway, 3 bedrooms to include the closets). I was told that we could not be present in the house while they were working, so I scheduled the work to be April 8-12 at which time my husband and myself were out of town. Three days before Daniel came to my house and we discussed exactly what he needed me to do. I asked him if he would put the funiture back in the same place. They not only did that be they took my clothes out to the closets so they dust would not get on them. I had a bed that had 2 legs that needed to be put back on the bed. Daniel and his crew fixed my bed so now all the legs are together. I had not stopped the mail, so I called Daniel and asked if he would take in my mail. I also asked it he would bring the trash can up to the house and he did both things. When we retuned the furniture was in it's proper place and there was no dust on the furniture. I was very much pleased. The floors were done beautifully with the same stain as the other part of my house. I would recommend Complete Flooring to anyone. The job that was quoted was what they charged. I would definiately use them again.
    - Nancy B.
  • A
    Complete Flooring Service
    I paid for $100 off of flooring for 2 rooms as a coupon purchase.  I had a hot water to bust and I needed to replace flooring. I met Jon and we decided on which rooms I wanted to install hardwood flooring and which type of wood I needed for the room with the busted water heater.  In the mist of our conversation I decided that I wanted 2 more rooms to be installed with harwood flooring.  At that time Jon quoted me and price. ($5,850). He also quoted me a price for refinishing the other rooms in the house $2,220. I told him that we would be going on a trip for a fews days in April so that would be a perfect time to do the refinishing to the other rooms.
     I decided that the date that best suited me was Thursday Jan 15th.  Jon contacted me a few days before to tell me he had an opening available to see if could let his crew come earlier.  I stated that they could start the day before on the 14 at after 1:00 pm. They arrived at 2:00 and removed the carpet from all 3 rooms and laid down the base.  I met Supervisor Ryan, and his crew Kevin, Clayton and Junior. 
    On the second day they completely finished the living room and dining room with the pasting of the hardwood.  Jon the Manager came up to bring the base board for the TV room to replace the damage done by the water.  In the interium I was taken by surprise to see Jon on his hands and knees to polish the floor to remore the paste from the floor.  When the crew broke for lunch Kevin asked me if he could bring me back lunch, and he did, of which I paid.  I had provided him coffee.  Kevin removed the platation blinds before the back door was removed.  
     On the third day, it was finish up day. The TV room required a different procedure, staples, no paste.  I had an appointment that day at 11:30 and had to leave at 11:00am.  Around 10:00 am Kevin and Junior left Clayton and Ryan.  Ryan told me that they should be finishing up by the time I have to leave.  Before I left (11:15 am) I gave them direction on where the furniture should go. W When I returned I found that the floor looked as though it had not been sweeped and the broom was leaning by the door.  The plantation blind had not been put back on the door and the garage had not been sweeped, the sawdust was remaining.  I called Jon and reported this to him and he and Clayton came back.  Clayton replaced the blinds and Jon sprayed Bona on the floors and mopped all the sawdust clean.  I was very pleased that he made this room as pretty as the other 2 rooms.  Jon remembered that I had purcashed the coupon so the final bill was $5,750. I will have to say these were the best and professional contractors I have ever worked with.  P.S.  Kevin even colked a sink in my bathroom.
    - Nancy B.
  • A
    1st Class Flooring
    Anthony, was very professional and honest about my questions regarding wood floor cleaning. He walked me through the process of trying to buy and clean the floor myself because the 1 time cost to buy the equipment and supplies would be cheaper than his work for a 1time cleaning. Very impressed with this customer service. If we need work in the future I will be sure to contact him.
    - john n.
  • A
    Complete Flooring Service

    Jon and his team were excellent to work with. They were professional and punctual for this 5 day job. Jon and his lead contractors did a great job communicating with us throughout the process as well. They were careful when moving our furniture and very polite and considerate of our time and home. Jon even made some cost-saving suggestions to help bring the total cost down. They did an excellent job matching our existing hardwood color and sheen; you wouldn't know that the new floor wasn't installed at the same time as the old hardwood. The job lasted one day longer than originally expected, but that was communicated as soon as they realized it, and the floors look amazing because they worked so hard! I'd definitely use Complete Flooring again.

    - Wendy L.
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Flooring Installers in Signal Mountain

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