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Pet Care & Health reviews in Rogersville

  • A
    We adopted an adult German Shepherd. I don't know what his early life was like, but he was absolutely terrified of all humans when we first got him. With love and gentleness he has now turned into a loyal friend and companion. Without we would probably not have been able to locate the dog we wanted without expending a lot more time, effort and driving.
    - Daniel Z.
  • A
    East Longmeadow Animal Hospital
    Dr. Dgetluck is very good. She's a very professional, nice person and knows what she's doing and takes care of our animals very quickly. The office staff is pretty good and they know our dogs and are very good with animals. Their prices are comparable to other vets. They are very accommodating with appointments and can get us in pretty quickly as with our most recent visit.
    - patricia p.
  • F
    Banfield Pet Hospital - Kingsport
    TERRIBLE CUSTOMER SERVICE!  I signed up for a monthly pet wellness plan 16 months ago and used the service only twice in the first year.  When I tried to cancel my monthly $21.95 membership charge, (now having paid them for 16 months), I am continually told to call corporate office (always a long hold-time to connect with a live person) who tells me I cannot cancel until the next renewal (I've read my contract carefully and I can indeed cancel).  Requests to speak with a supervisor always result in transfer to a voicemail ... still have NEVER spoken with a supervisor.  When I try to contact the person in Kingsport who might help (KELLY), she is NEVER available and apparently only works very limited days/hours.
    There has been absolutely NO progress in trying earnestly to settle this matter with Petsmart/Banfield.  I finally had to shut down my credit card because my credit card company tells me that's the only way to stop their monthly charges.
    - Lee S.
  • A
    Rogersville Animal Hospital
    quick and easy check in, 
    no appointments needed, (unless it is for surgery)
    wait time depends on number of people,
    dependable employees
    reasonable prices

    - Gladys C.
  • F
    Rogersville Animal Hospital
    Overall, this was the worst experience I have ever had a vet's office.  I was treated rudely but the receptionist (as were several other customers), the vet was friendly but seemed passive agressive and judgemental and the vet tech was cold and mechanical in her actions.  I question her desire to even due her job as her body language indicated she was frustrated when our pet did not expire in her time frame.
    This was the first, last and only time I will go to this office.  Pet owners need to know that their vet is someone who can and is willing to help them and that they shouldn't feel like a burden when they go there.
    - James M.
  • F
    Rogersville Animal Hospital
    - Cathy T.
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Pet Care Providers in Rogersville

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