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Hvac Repair reviews in Pigeon Forge

  • A
    Jiles Heating and Air
    We were limited on when we would be available to have service done on the unit. Jiles called us back on a Sat afternoon, and we arranged to have them check our unit first thing Monday morning. They arrived right on time. The price was right, and the service impeccable. Freon was added to the unit, and he pointed out possible failure issues in the future ( 15 year old unit) As this is an old unit, we were also interested in a price quote for replacement. Before he left our premises he put together a quote based on our needs, with a very competitive price for materials and labor. ( as substantiated with another provider in our home town)
    - Jenny P.
  • A
    Advanced Heating and Air
    When I first tried to schedule the service in mid March 2017 I was told that it was too cold (temps were in the 60s) and that I should call back when it warmed up. By May it was much warmer and my A/C was not working when I called them back over the Memorial Day Holiday weekend. They returned my call on Tuesday May 30th. I tried to set up a service appointment after explaining my situation and was told they could not make it out until the following week on Wednesday June 7th. The service, including a minor repair, was handled professionally by their technician that day. My only concern was why do they promote this service in March on Angie's List if they are not able to do anything at that time? I was hoping that a "service" might avoid a "failure" during warm weather. Overall I would say that I was satisfied rather than very satisfied.
    - Dave F.
  • F
    Volunteer Services LLC.
    The owner was out of town for 3 weeks and obviously had no one willing to handle business while he was away. He tried to push the repair off onto another company who gave no response to our calls. Once we found out that he was back in town he finally said he would come if we paid for a service call. We were under the assumption that the new system would actually work properly in all aspects after installation was complete when he was hired for the job. . We should not have to pay for service to fix something that Hasn't worked from the beginning. He refused to stand by his work and all the big talk and promises of exceptional service that were made in the beginning have disappeared And he obviously has no problem losing a customer over it. The owner is very unprofessional and we will not be using his services again. He obviously does not guarantee his work or stand by his word.
    - Deborah S.
  • F
    Russell & Abbott
    We signed a one year contract with Russell & Abbott which was supposed to include "two Percision tune ups, professional cleanings and safety inspections. " They were supposed to call us in August or early September to schedule the second one but someone entered our information wrong into their system. So November came around and we finally called them. We have had two appointments scheduled that they have called and canceled at the last minute. The first time was because one of their employees went home sick. Today they told us that they had an out of town trainer here and so no one could come to do our scheduled inspection at noon. It's now the second week of December and we have less than 3 weeks left in our contract and have yet to have our second tune-up. Don't bother with this company - they'll sign you up for an expensive contract which they won't fulfill.
    - Rachel B.
  • A
    Volunteer Services LLC.
    They were prompt, respectful, friendly and very professional. After some research and other quotes they had the highest rated product for the best price and got the job done in 2 days. I would highly recommended Volunteer Services and would definitely hire them again.
    - Deborah S.
  • A
    Volunteer Services LLC.
    First impression was amazing. Two very well known companys, said there was no fixing it, as soon as they came in, it was fixed in 30 min. I can not express how they want to fix what you have, not just sale a unit. I highly recommend this company.
    - Andrew P.
  • A
    AAA HVAC Pros
    They came out and changed out our entire hvac unit and our ductwork. We had a split system and they converted it to a Goodman Heat pump all outside package unit. Thanks alot for the quick response and great work.
    - james h.
  • A
    Ridge Valley Heating & Air
    Our air  conditioner is older and has been giving us problems for a couple of years so we have called these guys around three times in the last year or so.  They are wonderful; very prompt and don't waste any time. Come exactly when they say they will. Come in get the job done and out of your way in no time.  Know exactly what they are doing. Always going out of their way to save us money! I have never called them that they didn't come within 24 hours and pull into our house at exactly the time they said they would  come.  Once we needed a part so they ordered it, got it in and were able to put it into our air conditioner before I even left for work the next morning.  I just can't say enough good things about them.  They are amazing and you will be totally satisfied with their service. Call them; you won't be sorry.
    - Sandra H.
  • A
    Ridge Valley Heating & Air
    Bought a house two years ago and decided to have the unit checked out. Come to find out, Ridge Valley actually installed it. Technician was great! I highly recommend them. They sincerely care for their customers. They're prompt and thorough. Highly recommend!
    - Michael S.
  • A
    Cotas Comfort Heating and Cooling

    Courteous, prompt (except we weren't sure when he would return for 2nd visit -- but it was not critical for us to be home that time). Figured out the problem quickly and got it fixed. 


    - Karen G.
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HVAC Contractors in Pigeon Forge

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