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Appliance Repair reviews in Ooltewah

  • A
    Called James on Wednesday, told him the problem and what the last repairman did. James ordered the part and arrived to install on time Friday. James did find a couple other issues with the dryer ( I expected this as last repairman was kinda shady). James fixed those issues and still was less than I paid the last guy. Seemed very knowledgeable and finished the repair quickly. Will definitely use again.
    - CHRIS S.
  • D
    Charged me $250 to repair my fridge.  He fixed one part, but did not fix the ice maker I originally called about.  (My guess was he didnt want to take it apart to reconnect the hose as it was difficult to get to.)  I called about them returning, and they refused to "make another visit without me paying another house call fee"...very unprofessional.
    - Mike M.
  • F
    Call these people to look at my Washer. Told nme one price for the visit and charged me another. Was not able to fix my problem either. Said they would find a used part for me - never did. Did call to tell me they had my new parts in. Also mentioned they would refund the over charge - never did. Generally they do not seem to know what they are doing. I fixed it myself.
    - Greg A.
  • A
    I called Mike about our gas clothes dryer that was not heating up.  After leaving a voice mail for him he returned my call within two hours and set up an appointment to come out the next morning.  He arrived within the agreed time window was dressed very neatly and presented himself in a very professional manner.  He quickly diagnosed the problem in the dryer and, to my utter amazement, he had the parts he needed with him to complete the repair.  The repair was completed in less than 1 hour.  I totally recommend Mike for any appliance repair needs.
    - Michael R.
  • D
    They showed up and took my microwave. Next to impossible to get ahold of anyone after that for a follow-up and status. They didn't answer calls. Everything went to voice mail with no return calls from multiple messages left. The literally screen calls. When I called them from a phone number they didn't recognize, they finally answered and were obviously caught off guard. They finally fixed my microwave and brought it back to the house. I will never use this company again.
    - David P.
  • A
    Service was good. He showed up, popped off some panels, ran the washer, and diagnosed it as a leak going into a bearing that would be more costly to fix than buying new. Total time spent was around 20 minutes. The price for such a quick service call wasn't exactly a bargain, but fair.
    - Avery W.
  • A
    Repaired my ice maker in my refrigerator.  Has not worked for 3 months and I've already replaced it twice over the last 10 years.  Michael was professional and knew just what to do to get it working again.  Yay, I didn't have to purchase another ice maker.  Thanks!!
    - J'Lynne W.
  • A
    Sergio was absolutely amazing!!!  He was professional and prompt which is very hard to come by these days.  I called him on Friday and come out to give me an estimate that day!!  My washer was completely repaired and running perfect by the following Wednesday.  He had to order parts or I am sure that he would have fixed it that Friday evening!!!  I highly recommend Ultimate Service and will definitely be calling him for futures services.
    - Meridith B.
  • A
    Very easy to contact. Answered as soon as I called. Very quick response. At my home in less than 90 minutes. Very quick repair. Diagnosed problem and repaired dryer in less than 20 minutes. Cost seemed a little high but since I have never had this service performed before, costs could have been mainly in parts. In any case I will definitely recommend their services to my friends and family and continue to call this company any time I have a problem with small applicances.
    - Barry E.
  • A
    As I discovered online this is a generic problem with some Whirlpool refrigerators. He was aware of the problem and quoted a price over the phone. He was prompt, fixed the problem and so far the leak has not reappeared.
    - James W.
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Appliance Repair Services in Ooltewah

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