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Moving reviews in Old Hickory

  • A
    Motivated Movers
    Jon, Kirby and Terry were great! They arrived on time and worked diligently to move contents of 3,000 sq ft 4 bedroom house in one day. They were very polite and would gladly rearrange placement of furniture in new house as they brought it in if requested. They also moved a piano. Would definitely hire again.
    - Elizabeth R.
  • A
    Titan Movers
    Titan Movers was amazing! We used them to move from our apartment into our newly bought home and with all of the stress of home buying they made things so much easier! They were in and out within two hours and very kind and personable the whole time! Would definitely recommend them to friends and family in the future!
    - Connor S.
  • A
    Baku Moving
    I recommend Baku Moving for such a wonderful move. They proved that they are one of the finest in this business. The movers were careful, they nicely wrapped and boxed everything and carefully loaded on the trucks. The price was right and the service was great. When we unpacked at our new home we saw that nothing was missing or broken. It was easy finding it all because it was properly labeled by them, I highly recommend Baku Moving.
    - Richard A.
  • D
    Coast to Coast Moving LLC
    Good: Every item was accounted for and minimal if any breakage. There was always a person to call to check on progress - even though progress was WAY slower than promised. Bad: Was told one thing on front end and then everything was changed along the way. 1)2-5 days to deliver = 5-10 working days 2)2 flights of stairs free = 7 steps free of charge - SEVEN 3)extra charge for a one way street - had to unload to sidewalk which they didn't even do but had I had no choice but to pay $200 extra - at 9p.m. at night - when they wanted cash or a cashiers check in a new city where we had no bank yet. 5% surcharge for a personal check. Basically they get the contract and then just start charging for extras along the way. They have your stuff - you want it - they got ya.
    - Jennifer N.
  • A
    The Green Truck Moving and Storage Company
    Travis and his team were great!  They were very careful with my furniture and equipment.  They communicated clearly about each step of the process.  Highly professional team and I recommend them.
    - Jennifer L.
  • A
    Astronaut Movers
    My wife took a travel nursing job last year so we put our belongings in storage in Nashville. We came to Orange County CA for a nursing assignment to be close to my family and soon after she was offered a full time position here so we needed our belongings moved to Huntington Beach. From the very beginning I was very impressed with Astronaut Movers. I spoke to the owner Joseph when inquiring about their services and he not only was significantly below competitors quotes, but he personally wanted to drive the truck to ensure the safe transportation and delivery of our possessions given the long haul. My only concern was a few pieces of furniture that could have easily been damaged during load/unload but everything was very well padded and loaded and delivered in perfect condition. I was in Huntington Beach at the time of loading but was told that his crew was courteous and professional and when I met Joseph here for delivery he also was very professional and accommodating. Given Astronaut Movers far exceeded our expectations I can HIGHLY RECOMMEND their services to anyone looking to move either locally or cross country.
    - Chris B.
  • C
    Astronaut Movers
    On the day of the service, 2 guys came in a pickup truck. They had one broom to share among them and very few cleaning supplies. The broom was a wide head push broom. They used it t to clean a corner of the garage ceiling and wall and cracked a small piece of drywall there from pushing the head against the ceiling. When I asked the guy about it, he denied it but later said it was possible. They took photos of the crack to send to their boss. I loaned them a straw broom I had to clean the corners with so that it wouldn't happen again.  Later on, one of the guys said that they didn't have any cleaning solution and he needed to go to Walmart to buy it, so he was gone with only one guy working. The cleaning solution he bought wasn't eco-friendly like the voucher had stated. They told me that they are not the normal garage cleaning crew and that they are movers and were just filling in. I wasn't happy about that. 
    The 2 guys were slow. They didn't have a blower to blow the cobwebs/dust off like the voucher had stated. They came with one broom and no cleaner. Everything was done by hand. When they were done, they said we went over the 6 total man-hours (2 men for 3 hours each). They said we won't bill you for it but were asking me for a tip. I told them if they had come with the necessary cleaning supplies they would have been done well before the 3 hours. 
    The service that I purchased stated that the following would be included though it was not. The first was air-blowing dirt and dust. The second was the use of eco-friendly cleaning supplies. Neither was done by the crew.
    When I spoke to the owner on the phone and told him about the drywall crack, he said that he was on the road and would call me back the next morning. He also said he wasn't aware that his voucher said anything about air-blowing (though it did). He never did return my call like he said he would. Though overall the crew did a satisfactory job cleaning the garage, I wouldn't use this service again.
    - Mike K.
  • C
    True Friends Moving Company
    It was horrible due to the movers did not have any information on my quotes. They changed the amount several times before they were able to reach the owner. Both I and the mover was trying to reach him.

    On 10/3/14, The owner called me to apoligize for what had occured. He stated that the workers were not fully aware of the Angies List cost and they were not able to reach him at first to confirm the amount that should be charged. He has since trained his workers and and said it will never happen again.
    I accepted Chris's apology and we closed on a good note. I have changed my rating since he called me and explained what went wrong.0
    - Deborah C.
  • C
    Zoom Moving Company
    The actual move was fine. The guys did a good job and kept a good professional attitude after very long day. The problem was the scheduling. We had booked the move for late morning the day of closing on our new home and had people waiting to move into the house we were leaving. Initially they called and said they would be late but they did not know how late. We had several conversations through the afternoon and were offered to reschedule the next day. Moving is not something you can reschedule like a haircut and was really not an option since the buyers of the house we were leaving needed to get started on their move and had also already closed. Finally I called and explained that my husband would be missing more work if we did not get moved that day and would need a significant reduction in the rate to change it to the next day. They guys were there about an hour after this call. Apparently the job they went to first that morning was much bigger than what was scheduled. It should have been rescheduled which they did agree with in hindsight. They were 5-6 hours late for our move but did get it completed between 9 and 10:00 that evening. They did not offer any reduction in the rate. I would consider using them again ONLY because we have used them in the past and had very good service at a very fair price. Again the guys that actually moved us did a good job. They were professional and did not damage our things even though they were also exhausted after a much longer day than they should have had.
    - Kent B.
  • A
    Astronaut Movers
    I don't do a lot of reviews but since I have more bad experiences with moving than good, I wanted to make sure this mover gets all the credit for an outstanding crew and great customer service with my move. I had 3 men that were very professional, outstanding care of our heavy furniture, and great job of packing a 26 ft truck. We ended up not fitting a few things but they worked with me on solutions. They also helped move some furniture that other movers (2 brothers moving) couldn't handle. No dents or dings and outstanding job- I would reccomend to anyone!
    - Kurt S.
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Moving Companies in Old Hickory

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