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Find Top-Rated Murfreesboro Home Security Companies

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Home Security System reviews in Murfreesboro

  • F
    UNLIMITED SECURITY INC
    I spoke to a very nice company representative on the phone in the AM explaining my need for a home security system in a new home I am purchasing in the next two weeks. I I gave them all of the details in order to provide a quote. Later in the afternoon I had not received a quote and emailed the representative for an update. She replied that she was leaving for the day, but no mention of my quote status. The next day I reached out again and informed them that they apparently are not interested in my business. No reply to my last email
    - Billy B.
  • A
    Power Home Technologies - Raleigh, NC
    Ryan Coe and David Banes were awesome! Great installation experience as well as sales experience. Met Ryan at the home show and was thoroughly impressed with everything he said about the system. Very personable and very genuine guy! David was great with the installation! Would highly recommend this service to anyone needing a top notch alarm system. If you are super lucky, you will get Ryan and David to work with.
    - Eric L.
  • A
    Frontpoint
    When we need to call for anything, customer service is always top notch. I even contacted the manager to let them know how great their service was. He called me back to thank me for letting them know. That's personalized service. Love the system. Love the customer service. We would recommend anyone. This service can be as cheap or as expensive as you want it to be. They don't push presales they just want you to have what you need. Feeling much safer. The equipment is excellent and very easy to install. No one has to come to the house. Everything is shipped to you ready to literally stick on.
    - Karin H.
  • D
    Alpha Security Systems
    The service provider acted like the big deal "fine print" must be wrong because he would never state that monitoring was not required. The started when I was coordinating an install date and he asked me what type phone service I had. I only have cell phones, no wired phone service. He said I had to have a dedicated line. I told him I didn't want the monthly monitoring service, that is when he told me he wasn't going to install the equipment without the monitoring. He offered to sell me a cell phone for $150 that would work...it only got worse after that. Very misleading and wrong listing of services.
    - charles t.
  • F
    SECURITY FIRST
    The install went okay, the real problem was at the end, when I was charged extra for things that were included for free in the signed contract. I brought it to their attention, and was directed to the owner. He was less than pleasant. In the end, I was overcharged about $140 (roughly 10% of the job total). Even though I have a signed contract, it's simply not cost effective to sue or anything over $140. So, all I can do is *highly* recommend you AVOID this company. Do yourselves a favor and look elsewhere for a security company.
    The kicker is, if I didn't pay the extra they demanded, they were going to turn off my security system - even though I had already paid $1500. So, when I got the bill at the end of the work, it was either "pay this, or your system is worthless". Not much of a choice....
    - Chris S.
  • A
    Alpha Security Systems
    Exceeded my expectations. I called about a deal he had advertised (free security system with no contract). He came out and installed it the same day I called! 
    My total cost was $235 since I added a couple of options (cellular security system so I wouldn't need a land line). 
    He did a great job, it works great. Extremely happy with his service. Thanks!
    - Chris S.
  • A
    NCA
    Existing older alarm system updated and activated. The service technician was actually early and said he could come back if needed. He tried to call before he came, but I was on a conference call and couldn't get to my home phone. He was extremely polite and helpful. I am SO glad I didn't attempt to activate the system myself as many monitoring companies had wanted me to. They all said they could "walk me through" what needed to be done. I ended up needing one new door contact and a new audible alarm. This was on top of the new panel (which I already knew I needed). He spent the full 2 hours working on the system and tested it completely before he left. VERY happy with NCA! Not only were they less expensive than most -- NO contract and $9.95 a month monitoring, but they were thorough and professional! I would recommend them to everyone!
    - Stacie A.
  • A
    ADT Security Services
    The local technician who changed the battery provided excellent timely service. However, when I first spoke to an ADT representative (not local) about the problem he did not understand its nature and was about to send a main backup battery with a charge of $40. Fortunately, local personnel got things straight.There are several ADT offices in the Nashville area. The one that I have dealt with is located at 744 Melrose Ave.and the service manager is Rob Smith. I'm sorry I don't remember the name of the technician because he is first rate. My experience with this office has been entirely satisfactory and I would recommend them without qualification.
    - Cass M.
  • A
    Alpha Security Systems
    I am very happy with them. They have always been very responsive and easy to get hold of. I have a contract with them. I pay $12 for the monthly monitoring. I can speak with a person and they are very responsive to questions. I asked for more yard signs and they were here the next day. I have zero complaints. I compared prices and they had an excellent price. I have recommended them to friends at work so I think a lot of them.
    - Brian B.
  • A
    Alpha Security Systems
    Contacted for quote, they were very responsive and listened well. Scheduled work and they called in advance to verify, then arrived on schedule. Very professional work, good sense of comfort/trust, very knowledgable and willing to answer any questions, and finally did a great job explaining how to use product and what to do in case of further questions. Overall - very satisfied and very much recommend Alpha!
    - Brian B.
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Home Security Companies in Murfreesboro

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