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Irrigation System reviews in Mount Juliet

  • F
    Turf-Pro Irrigation and Lawn Care
    Deceptive business practices. We had an agreement with Summit Landscape for irrigation. "Chris", the owner, met with us and brought his "job supervisor" (Andy) to walk the yard. Confirmed they would call 811 to locate the lines, and then get started. They did call in locates, and then started before the locates were completed. Within an hour of starting the work, the 2-man crew had cut my internet and satellite lines. After all work was completed, we got the final bill. No surprise to us they had exercised the "rock clause", which is their right to reassess labor charges based on rock issues they encounter. I'm not saying there were or were not excessive amounts of rock, but I did not see them haul any off. The job took nearly two full weeks to complete (front and sides only, no back yard). If the rocks were so bad, I do not understand why they took a person off our job for nearly two full days. See photos and judge for yourself, if you feel this is "excessive". If you feel it is not, then you will be surprised when you get your final bill. When we got our final bill, it was an invoice from Andy (Chris's "job supervisor") at Turf Pro. When we challenged, the final charges (due to the expenses and inconvenience of the line cuts), Chris deferred to Andy, and Andy would not reduce the rock clause. They did make us whole on the expenses. We sent a response to Chris expressing our disappointment. Chris did respond and apologized, stating that he was too busy and had given the work to Andy to try and get it done quicker. Our agreement was with Summit, not Turf Pro. We do like the Rain Bird system that was installed, but there is no way I would ever recommend either Turf Pro or Summit. Find a Rain Bird dealer that is not one of these two companies.
    - Paul Z.
  • A
    My Sprinkler Repairman
    They were great. They were super nice, always on time, did a great job, and I was very pleased with the results. Plus I thought the cost was very reasonable. I'm so happy I don't have to lug a hose out to my garden anymore! They are awesome!
    - Todd M.
  • A
    Gardens of Babylon Landscapes
    After we discussed our Patio Expansion Plans with Mark, we were given suggestions and an estimate.  We were concerned about traffic on our lawn.  Mark ensured us that Gardens of Babylon would be very careful.  Gardens of Babylon did the preparatory work and follow-on work to perfection.  Cade, on site Manager, ensured us that our concerns would be addressed.  Cade understood our concerns and followed through on his promises.   The crew was very careful and respectful of our home.  We certainly appreciated the attention to detail.  We had high expectations and they were met.
    We plan on using Gardens of Babylon for follow on work - Excellent Company...
    - Ronald M.
  • A
    Thompson Landscape Service
    I'm behind in posting this, but Kevin, the owner, was fantastic to work with. He answered all my questions, was friendly, up front, and honest. Not an easy thing to find these days. I had a couple of questions after the fact and they were quick to respond the next day even though they were up in Gallatin.
    Very impressed with the work and the company. Wouldn't hesitate to recommend them and I already have to neighbors.
    - Travis A.
  • F
    Performance Lighting & Irrigation Inc
    Charged excessive price for Rotor Head Replacement.  Reply to an email  requesting reason for the excessive charge was surprising - both condescending and disrespectful - referred to by last name only instead of Mr or first name. 
    - Ronald M.
  • D
    Thompson Landscape Service
    I had Mr. Thompson come out to my home toward the end of the fall and provide me a quote for some landscaping and irrigation work. We went around the house and discussed the work and he left with a promise to follow up in the next few weeks with estimates. Since I had indicated I wasn't intending to have the work completed till spring I was not surprised when it was approaching 8 weeks and I hadn't heard anything but I followed up with a phone call. I was told that he had recently moved offices and must have lost my paperwork and would have to come out again to put together another estimate. This spring I called to have him out again and discuss my plans. Once again he has never emailed or called with an estimate for the work. I have to assume he decided he did not want my business. I would not recommend Thompson Landscaping.
    *Update
    With the posting of this review Mr. Thompson followed up with me and to be totally fair I wanted to make sure I included that he believes after our first conversation it was decided we would not talk again until spring and that he misplaced my information as opposed to losing it. I had wanted a quote right away so that I could budget for the work in the spring but that could be simply a misunderstanding. He also claims to have followed up after our second conversation to inform me of another company he was recommending for the work however I obviously did not receive this follow-up and he was unable to be clear or specific on if that was in the form of a phone call or email and when that took place. Objections to my view of the story aside though I was mostly disappointed he had no concern or regard over reconciling the business end of our interactions and his only concern was that the review be taken down. He also made it clear that I may be contacted by his attorney.
    - Matthew V.
  • A
    Freedom Lawn and Landscape
    Over the last few years I have used Freedom Lawn and Landscape to take care of my home. The started mowing for us in 2009. They are a great company to work with, they don’t just show up to sell you services you may or may not need, they ask for business and don’t pressure you. Our last provider just showed up and billed us for anything they could. We appreciate the communication and questions over surprises we used to get. They have helped us with a number of projects over the years. They installed a sprinkler system for us last year and serviced it in the winter and spring, they have installed all new landscape across the front of our home, installed sod, and provide lawn and landscape maintenance services year round. They are knowledgeable, experienced, and do a great job offering service after the sale. They always call you back, the phone is always answered and this is important to us.
    - Justin T.
  • F
    Performance Lighting & Irrigation Inc
    We have not paid them yet because their job was not satisfactory. When they move any pipes in their irrigation system they do absolutely no repairing or replacing of the soil and dirt where it needs to be. They just dig up and leave your house in a mess. We are stuck with them because they manage the irrigations system in the community. They quoted a price between $250 to $300 and charged us $342. The quality of work they did is terrible. I sent pictures of the area to the owner and they came back with some sod and threw it on the lawn. The sod was of inferior quality and we have to get that replaced. They were on time for this job though. We don’t have a choice but use them because they work in this community. I would not use them to do any other work.
    - Carol A S.
  • A
    GREAT GARDENS LTD
    It was a three year process. We had a great experience. If we ever had any questions they would be happy to answer them for us. They listened to what we wanted and gave good suggestions. They were able to work with our schedule to meet all of our needs.
    - WILMA & BILL N.
  • A
    Spring Irrigation
    It went very well, but I mistakenly thought that the price included sod replacement (my bad). If you want that service you need to discuss prior to system install.
    - Andrew C.
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Lawn Irrigation Services in Mount Juliet

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