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Door Installation reviews in Millington

  • A
    Hutzel Construction
    I had nothing but a wonderful experience with Hutzel. Everyone, from the demo crew to our project manager, Kim, were so very supportive and professional. Renovating a home is stressful, but knowing I had such a fantastic team behind me was assuring. Any issues���-they were minor and few���-were immediately addressed and rectified. We came to Hutzel after being burned by another contractor. We were made to feel encouraged that we were now in the right hands and love the work and expertise that was poured into our home. My family and I cannot thank Hutzel, and especially Kim, enough. Sad to say that customer service is lacking these days, but for Hutzel Construction, it was the cornerstone of a fruitful partnership.
    - Julie H.
  • A
    Beau Maison Door & Window Co
    Went to showroom and looked at options. Scheduled a appointment. Allen came out took measurements and placed our order. Door and windows where installed about 5 weeks later. Allen and his crew completed installation in one day and cleaned up after themselves. Everything looks great and I am very happy with everything.
    - Eric R.
  • C
    Rustic Construction

    Just the facts backed up by photos:

    Project began in April 2013 with the demolition of my old house (which took a couple weeks) and the new home was not complete till August 2014, we moved in the 27th. So roughly this was a year and four months project. It started out really well but as the projected finish time kept getting pushed back farther and farther things started going south. Originally responsiveness and professionalism was an A but by mid-way to the end it became an F. I was talked to like I was an idiot and disrespected many times. Punctuality was always good till September 3 when he quit (after being paid) so I went ahead with a B there because he did mostly show up when he said he would till that happened.

    Jesse was my contractor but since I pulled all the permits myself (he isn't licensed) and there was nothing in writing (my stupidity) I guess legally all I can say is he was paid to "oversee" the building of my home. Which he did, but he was he was always on his subs side, never on mine, and I was the customer. He didn't push the subs and didn't make them correct mistakes, rather came up with excuses for them. Also his company did a huge portion of the work themselves so I will stick to commenting only on that.

    The woodwork on the ceilings of my wrap around porch looks great, very happy with that and the columns. However the rest of the stuff that was done, trim etc. I'm having some problems with, among other things HIS subs did. I will attach photos as I feel they speak for themselves and try to stick with just commenting on the actual work he himself did. The pocket door in the laundry room won't open and close without scraping and ruining the paint. Also when closed the bottom butts up and the top is off by an inch or more. The doors are hard to open and close. The dead bolts aren't all put on the same, some turn up to lock some turn down. The trim work has screws / nails backing out of it and the trim is separating from the ceiling and most of the caulk has cracked. Structurally the house seems so far so good; however, as far as the interior goes there are a lot of cosmetic problems.

    My biggest problem though is the fact that I was told I had a year warranty on the house. Before everything was 100% complete Jesse quit (he had already been paid in full). I have contacted him numerous times about the pocket door and some other issues and he will not return calls or honor his work. Last contact was September 3 when he said he would no longer be a part of the job that he was paid for. I have been unable to reach him via text, email, or phone calls about the warranty.

    Jesse definitely talks the talk and I THOUGHT that he would walk the walk and be extremely picky. I believed him to be a perfectionist which is why I chose him to do my work because I am picky myself. I was disappointed to find out this wasn't the case. Probably, due to the fact that he hasn't honored his work and quit on me, I should have rated F across the board, but I'm not going to do that. Quality on the trim is terrible as you can see in the photos, quality on the porch and outside columns is great so that is the only reason I went with a "D" for quality rather than an F.

    - Heather B.
  • A
    Rustic Construction
    I contacted the owner Jessie and he was very professional and told me it would be a couple of months before he could get to my job. He was very busy on another project. He showed me pictures of some of his work and after receiving all the estimates, I decided to go with him because his pictures showed me he knew what he was doing. Although he was not the cheapest estimate, I am so happy I went with his company. I paid him 1/2 down and we agreed on a start date. He called me and was there exactly on time to start. He went to the paint store and brought the old fan deck back to my house to match my inside paint because it was 15 years old. They did still have my paint color and he matched it perfect. He painted the outside with the duration paint by Sherwin Williams that I asked for also. He cleaned up everything and hauled the old door away. I am so happy with the way it turned out and highly recommend him and plan on using his company again!
    - RUTH M.
  • F
    Pella Windows and Doors
    They do not back up their products. I had the windows leaking on the inside and would not fix it. They would send someone to come out and take pictures of the problem. Once they finally contacted me again they told me it was no longer under warranty.
    - Bessie C.
  • A
    My wife and I have owned an 80 year old house in Midtown Memphis and built a new a house in the county. We have dealt with dozens of contractors, but I have never been compelled to publicly comment favorably on any of these until now. In fact, I joined Angie's list just to do this. Tommy Johnsey is a private contractor who specializes in doors and windows. He has many years of expertise in this area and is one of the most competent and polite people I have met. He takes time to carefully explain everything that he does, and he is very responsive to customers' needs. He worked outside his normal business hours to repair our door. I highly recommend Tommy Johnsey. If you need someone to install or repair windows and doors you will be VERY pleased by the work that Mr. Johnsey does.
    - BRENT H.
  • A
    S & M Customs
    Wonderful!! They did a very good job and were great to deal with. Will definitely have them work for me again.
    - John G.
  • A
    Champion Windows and Home Exteriors of Memphis
    - WILLIAM R.
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Door Installers in Millington

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