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Professional Work reviews in Maryville

  • A
    Blount Memorial Hospital
    I had a scheduled inducement. The nurse to patient ratio was 1:1. I had excellent care by all my nurses and the OB/gyn. They communicated with me and successfully delivered a healthy baby. Hospitals are for providing healthcare and that's exactly what they did!
    - Colby P.
  • A
    Ronnie inspected the job and discovered one of my rear door hinges has frozen in place. The hinge pulled away from the rear metal support on the bottom of the trailer. He pulled the hinge pin and replaced it with a galvanized pin. Hinge was welded back in place. Ronnie took the time to explain what he had done. Cost was reasonable. He has a fair size shop and seems very experienced.
    - JIM L.
  • A
    Bryan Parris Guitar Repair
    Bryan was very thorough in explaining the process required to install a new tailpiece on my mandolin. He did an excellent job and I am very pleased! He also polished out some scuff marks on the top and it looks brand new. Super fast turnaround and very reasonably priced. I will be recommending him to all my pickin' friends. And on top of it all - he's a super nice guy as well.
    - David B.
  • C
    Blount Memorial Hospital
    Service was really slow, communication was not good and I constantly kept having to ask them to bring him a drink of water. Finally I walked down to the hospital cafeteria to buy him a bottled water myself! We would prefer not to use this hospital but since it's only 3 mins from our house it is more convenient than driving to the next city.
    - Angel M.
  • B
    AT&T U-verse Knoxville
    The technician was very knowledgeable and efficient. He went over all basic setup and questions and also left a guide and his direct number for issues. The cost is a little high and at times the Internet is very slow for no reason which is frustrating since it's 18mbs.
    - Donna R.
  • A
    Lukes GC

    Christina was very patient in trying to schedule the service amid emergencies and my illness.  Shawn and Ben came earlier than scheduled (after calling first) and were very friendly and capable.  They took the time (without charge for the time) to discuss their business and the services they could provide.  We then discussed our needs and helped us set up a priority list for further service.  They then completed the tasks that we considered most important in a professional manner.  We thoroughly enjoyed working with them and look forward  to working with them on other home maintenance and home improvement projects.



    - Phyllis S.
  • D
    CareerPro Impressive Resumes
    I went to Scott���s free consult and part of the 'presentation' is him playing a DVD on a small 13" screen.  I asked why his website isn't more up to date and he said that it is his resumes that are designed to impress, not his website.  
    Despite my reservations and because he has been a BBB member (A+ rating) since 1992, I ordered the ���Executive Resume Package��� but he said I should get a 3rd page because I���m in the IT field.  The extra page cost $125 more.  A few days later, it was time to go over the first draft.  I found multiple typographical errors.  This was a bad first impression of his workmanship.   He corrected the errors that I noticed, had me sign saying I was approving the printing of the resumes ���as-is���, printed, collated, bound them, and sent me on my way.  I was unimpressed with the resume but felt pressured to sign and get it over with.  
    Later, I found additional errors on the resume and contacted Scott about them.  He corrected them, added additional data and didn���t charge the normal modification fee.  Because it was partially his fault, he offered the corrected copies for half the normal price.  So, I paid an extra $45 to obtain resumes that I could actually send to potential employers.
    The basic premise is to get your resume in the hands of people who don't normally get them.  I followed his instructions and have been using the marketing strategy with the cover letter and resume he wrote.  Despite doing so for a month and a half I still haven't had a single response from the 10 cover letter/resume packages and subsequent follow-up letters I���ve mailed.  
    Because of this complete failure, I looked into resume advice from well-known and respected sources.  I learned that the resume and cover letter format I've been using is significantly dated for today's job seeker.  In fact, there are apparently several ���red flags��� in my cover letter and resume.  Don���t you hire a professional resume writer because they supposed to know about this stuff already?  When I specifically asked how his service meshes with today's online world, he said it isn���t needed with his strategy.  However, it turns out that 75% of employers search for information on job candidates using search engines like Google.
    There is a large chasm between what I received from CareerPro Impressive Resumes and what I need to be competitive in today's marketplace. I now have to start my job search from scratch.  The worst part is that by not verifying Scott���s advice before following along; I���ve embarrassed myself in front of the very CEOs of the companies I want to work for.  Just because a CEO doesn���t normally see a lot of resumes, they need a compelling reason to read it.  Having it printed on high quality paper and bound with a cover, won���t overcome weak, outdated copy.
    When I voiced my concern that this wasn't working, I asked Scott a direct question:
    ���Have you had clients with IT backgrounds who���ve had recent success with your strategy, resume, and cover letters?���
    ���Did I tell you the story about the guy who was offered a 70k/yr job after the CEO held onto the resume I wrote for over a year?  Well, it worked for him!  Of course, there are no guarantees in this economy.'
    Scott told me that same ���success story��� shortly after I met him.  It is also on his current website.  Using the internet���s WayBackMachine (, I found that exact quote on a copy of his website from 2009. A 4 year old ���success story��� doesn't qualify as recent.  
    The point is that people expect results in today's job market. Unfortunately, he is selling an outdated product to people for a premium price.  Perhaps he thinks it is still a valid strategy because it used to work and no one else has called him out on it before now.
    In light of the entire experience, I asked for a full refund.  When he balked, I responded with a more generous offer in addition to providing information that shows the discrepancy between his product and what a customer can get from other companies.   He explained it all away and will not refund anything.  
    I readily admit that a refund in the resume writing profession isn���t a normal business practice.  However, my experience with Scott was well outside of ordinary disagreements between a resume writer and client.  A refund is fully justified.  
    Because not everyone is an AngiesList member, I���m lodging a complaint with the BBB.  Despite its past history, people need to know that something no longer ���rings true��� when it comes to CareerPro Impressive Resumes.
    Buyer beware, stay far away from this business.

    - Brian B.
  • A
    TracFone Wireless Inc
    I have never ever had a problem with the service. The service uses verizon towers. It is unlimited text, phone, and internet.  We had some issues in the beginning. The agents are very polite and professional but they are overseas so there was a language barrier. I had an issue in the beginning but I could not get anyone to understand my issue. I could not get my password. After about 3 weeks I found the right tech and I got everything fixed. It is automatically drafted out of your checking account the same day. There is a tax but it is a whole lot less then the other companies.  There is a limited number of phones but you can certainly choose what you want.  You have to buy your phone but you can upgrade it within 15 days if you would like. There is nothing negative to say.
    - John B.
  • B
    Charter Communication
    I am dropping calls and they are coming out tomorrow. When I called in the girl could tell by looking at my phone number that there were problems with the call. She could see the timeouts.  The internet is considerably and consistently less then the 30 megabytes we are paying for.  We have one of the lowest cable packages. They are very professional and pleasant.
    - John B.
  • F
    I recently purchased an antique (100+ year old) wood stove (U.S. Army Cannon Heater #15) which apparently was manufactured sometime between 1880 and 1900. When I purchased the stove, there was about a 3 inch long by 3/8 inch wide crack on the top piece, just below the opening where you would connect the stove pipe. After many hours of investigation on the proper method to repair such a crack, the best option was to locate a qualified welder with experience in welding cast iron, as it is much more difficult to weld than other metals.
    After looking at the review for Rimmer Welding on Angie's list, I gave them a call to see if they were experienced in welding cast iron. Mr. Rimmer stated he had been in the welding business for over 20 years and was experienced with welding cast iron. I then described what I had and the approximate dimensions of the crack. I then asked Mr. Rimmer if he could give me an approximate estimate to repair (weld) the crack. He stated his labor rate was $50/hr and he thought it would take him about 1 1/2 hours, for a total of about $75.00. I then took the cracked lid over to Rimmer Welding to discuss the repair in detail.
    Once I arrived, I met with Mr. Rimmer and explained to him that this piece was over 100 years old and it could not be replaced (without finding another complete stove). Mr. Rimmer examined the crack and explained to me the crack was caused from years of the cast iron being heated & cooled down (expansion & contraction). He then pointed out the bottom surface, at the points of the bottom of each side of the crack, was slightly uneven. I explained to him I was not that concerned with it being a little uneven, since a layer of furnace cement would be applied to the lower piece it would be attached to.
    Mr. Rimmer then proceeded to place my lid on a table and applied pressure to each opposing side, using a vice, to see if he could "force" the crack closed, or at least reduce the size of the crack.
    I am no rocket scientist, but I believe the "common sense" thing that should have been done would be to apply heat to the part before attempting to manipulate or "force" the cast iron back into place...however he was the professional, not me.
    Then, after a few more turns, tightening the vice and tapping the part with a hammer, he caused the crack (which extended about halfway up from the bottom of the lit) to now extend through the top of the lid. As soon as I heard the "pop", I knew exactly what happened and was rather concerned. Mr. Rimmer assured me he could repair it and we again discussed the $75.00 charge. He stated he should have it repaired the next day.
    When I called at the end of the next day, Mr. Rimmer stated the repair was taking a little longer than expected, but it should be done the next day.
    Mr. Rimmer called the next morning and stated the repair was completed and my balance was now $150, due to the extra time it took to complete the repair. I explained to Mr. Rimmer the reason it took longer than expected was due to the fact he INCREASED the size of the crack by applying too much pressure with the vice. I then drove to Rimmer Welding to discuss the repair in person.
    Upon my arrival, I met with Mr. Rimmer and evaluated the repair. To the untrained eye, it appeared to look "adequate". After several "back and fourths" about the final bill, Mr. Rimmer reduced the amount to $125.00. I still strongly disagreed with him but was so frustrated I paid the $125. I then asked Mr. Rimmer how long he would stand behind his repair, should it crack again at the repair spot. Mr. Rimmer stated he did not warranty any of his work because if I "dropped" it or poured cold water on it while it was hot, it would crack again.
    Truly disgusted with my experience, I left  and headed to my local Wood Stove Store.
    I then carried in the repaired lit to the Wood Stove Store and showed the manager the repair. He immediately stated how inferior the repair was, then pointed out the "gaps" that were never welded. He stated the part needed to be re-welded or I could simply fill the voids with some furnace cement as a "band-aid", however it would eventually deteriorate and would need to be re-applied to maintain an air-tight seal periodically.
    Needless to say, I would never recommend Rimmers Welding...period.
    - Jeffrey B.
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