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Insulation reviews in Maryville

  • A
    Stancell Construction
    Stancell got back to me the Monday after I asked for a quote. They provided a quote and were able to do the job on Tuesday. They installed baffles and knee walls plus removed some blocking plywood as well as removing some items that had been stored over the garage and the workshop. Before and after photos were taken and supplied to me. They worked with me to plan where their vehicles and trailer would be parked. They cleaned up completely when they were finished.
    - Michael G.
  • A
    Campbell's Painting & More
    It went great. Dwight and his crew are always great to work with. Dwight is very fair with his prices and his crew did a very professional job. I really like working with Dwight. His lead guy Mike is awesome to work with. The entire crew was awesome. I look forward to working with Dwight on future projects. They can really do any job. I would recommend them for any job.
    - Ralph G.
  • A
    Blount Renovations LLC
    Great, always on time and on budget , even though I had him do some extra projects . Always kept work areas clean as possible and cleaned up after job was finished . Very pleased with the work and will be calling them to come back and build our new decks , covered and screened .
    - Tina K.
  • D
    City Heating & Air
    Conflicting recommendations and then no response when we asked for written estimate for suggested repair work. We bought this house 3 years ago and have had a strong musty smell coming from return vents for the past 2 summers. This occurs during the hot, most humid summer days after the system has been running. Last summer one technician from City said he could find nothing wrong and told us to spray Lysol in all return vents several times a day for 2 weeks. Against my better judgement, I tried this for 2 days. All it did was cover up the musty smell with the strong smell of Lysol, and also started making me lightheaded. So I stopped using it and asked my neighbor who he used for HVAC. It was different company, and the owners son came out that day. He said the insulation covering the main trunk of the return ducts was not the right kind. He said to call the office and a technician would come out for full inspection and an estimate. We called numerous times and no one ever came out again. So this year, when we had the same musty smell problem, since we still had a maintenance contract with City, we called and requested a different technician. He came out a few days later and spent a little time in the crawl space. He said the connections between ducts were not sealed properly and that the insulation was good, but it was wrapped too tightly, not allowing the duct to "breathe." He was talking to my husband and started off with an estimate of $500, which made its way up to over $2000 for "masting connections and rewrapping the insulaion of the main return duct." My husband asked him if he measured the length of the duct, and he was told "I know how long it is". The tech then wanted to schedule the work. My husband said he wanted a written detailed estimate of the scope of work before scheduling to have the work done. He said the technician seemed put out and left. We were charged around $85+ for this call, and were told it would be deducted from the repair work when we had it done. So after calling the office about 10 times over the course of several months and talking to both women that do scheduling, telling me that they had repeatedly given our name and number to the estimator, no contact was ever made, and no one came out to measure or give us an estimate. This is a real shame because we have used City H&A for over 10 years at our previous home for twice yearly maintenance inspections, and they have always done a great job. We even had them install a new HVAC system and complete new duct work at our last address. But at our new home, this lack of any followup response is unacceptable and I am giving up on them. I will especially not renew our maintenance contract with them. Anyone have any suggestions of an HVAC company that does good work and has good customer service?
    - Charlene C.
  • A
    RetroFoam of East Tennessee
    Retrofoam of East TN insulated the top level of my split foyer as well as the rim joist in my basement area. Eddie explained the process and checked in several times while the guys were doing the work. It's clear that he really cares about customer service and the new insulation is making a huge difference. My HVAC simply couldn't keep up with these 98+ degree days. Set at 71 degrees, the house would easily reach 76. Now that Retrofoam has done their magic, the house is staying a nice comfy 71. Great job guys!
    - Les M.
  • A
    RetroFoam of East Tennessee

    Rodger from retro foam came to our house on sat 3/21. He thoroughly explained the whole process and allowed us to ask questions.  Once our questions were answered, he quoted us a price which fit our budget. The only issue we had was the scheduling. There was a miscommunication between Rodger's partner Eddie, so we were not sure if our install date of the 26th was happening until the day of.  Other than that, very professional job and the noise level from the tv and the washing machine are barely audible!!


    - Teresa S.
  • A
    RetroFoam of East Tennessee
    Excellent job, well done!   Cleaned up after the job.  Very friendly and knowledgeable. They were early too. That's a bonus in my book.
    I had received an email quote before Christmas and they stood by the quote into my install date of 3/21.
    I would recommend them for this kind of job.
    It was complete coverage of at least 6 in and possibly more of insulation. They even covered my heating unit .
    - Michelle B.
  • A
    Indoor Air Quality Specialists, Inc.
    My experience with Indoor Air Quality Specialists, Inc. (IAQS) went  smoothly from initial contact to final step of installation.  Michael, the owner, called soon after I purchased the big deal to set up a date to perform onsite inspection and review of what I wanted done.  After the initial estimator's visit I had a couple of questions that needed further discussion.  Again Mike called, and this time returned with the estimator to do another onsite inspection.  At the conclusion of this visit I had a detailed, signed contract and an install date for Friday, only four days out.
      Mike and I agreed to delay the start date until Monday because of threatening severe weather.  On Monday Michael called to let me know they would be a bit late since they stopped to buy some supplies enroute.  Then he apologized for being late, even though he had called in advance and only missed the start time by less than 30 minutes. I said "no problem".
    The installation went well, and at the finish he called me to the attic to inspect the results.  I saw a couple spots that I thought might need a bit more insulation.  The depth was measured and the instruction to "hook it back up" was immediately given to add some more depth.  At the conclusion I was happy with the results.  Michael scheduled the attic fan installation for  a later day because there was still some threat of rain.  They returned at the appointed time and installed the fan without a hitch, exactly where I said I wanted it installed.
      I was very happy with IAQS and with the performance of all the crew members.  I would certainly recommend them to others for the type work I had done.  Customer satisfaction is obviously high on their list of objectives.
    - Daniel H.
  • A
    Indoor Air Quality Specialists, Inc.
    Scheduling has been fine. I contacted them and they came out yesterday. They laid out a plan and I put down a payment. They will be coming out next week for the work. They were good about coming out as soon as I contacted them.
    - Deborah C.
  • A
    Master Service Companies LLC
    The company came out to the rental property and they were able to determine that there were no issues with moisture or the drywall. The company was nice enough to let me out of the contract with no fees or charges.
    - Dan J.
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Insulation Contractors in Maryville

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