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Chimney & Fireplace reviews in Maryville

  • C
    England's Stove Store
    After the high cost of having a beautiful wood burning stove installed in our new home during construction we have been now challenged with the intrusion of birds in our stove. We contacted England's explaining what we were experiencing and were told that they have seen this and it's "always Bluebirds". It was also stated that the cap installed does not use a wire mesh and they clog over time (please note we did not choose the cap, that was chosen by England's). Mr. Kirkland told me that if it became a recurrent issue to call them back. A few weeks went by and after a warm springlike day we came home to 5 blue birds one of which was dead inside our stove. The next day I contacted via phone and was told that they would pull my file and get back to us. In the meantime I emailed them as well to ensure a paper trace of contact. Over two weeks later with no word from England's the same happened again with 2 birds getting in over the weekend. I then emailed again this time adding an different email address I had on file to the communication with hopes to get a response. Later that morning I received an email stating that they could install wire for the additional cost of $300 which would include material and labor. This would be on top of the already $5,800+ that we paid. Really? Why would I pay an additional fee for something that was installed that doesn't perform one of it's main functions?
    - Brad K.
  • A
    Firehouse Chimney & Duct Clean aka Seymour Chimney
    Work for which he was contacted to perform was done promptly and well. However, he did not have the necessary cap to fit nor did he have a long enough extension ladder. Will complete this work on a subsequent visit as well as evaluating the chimney brick for integrity or water damage.
    - Charles T.
  • A
    Custom Renovations Co
    Mark's crew showed up at 8 am as promised. Worked all day and finished leaving a clean area at 8 pm. All three stayed busy. Mark came out for estimate as promised and completed the job within a few days once I hired him to do the work.
    - La S.
  • A
    Flame Pro Tech Services Inc
    From scheduling the service call to completing the job, all aspects of dealing with Flame Pro were performed with professionalism and technical excellence. I usually fix things around the house myself, but I don't want to gamble when it comes to working with natural gas and possible carbon monoxide issues. Jeff did good work and tested for gas leaks and carbon monoxide
    - C Scott H.
  • D
    TN Chimney & Home
    It was a 4000 insert. It looks great/works great, but owner would not return repeated calls to come back to reinstall roof guard that had blown off. We had to get someone else to do this who noted the screws were sitting on top but had not been inserted.
    - kim r.
  • A
    Firehouse Chimney & Duct Clean aka Seymour Chimney
    Great company. My husband and I contacted Firehouse Chimney because we recently moved into our new home and wanted to make certain that our fireplaces were safe before using them. Once again, Angie's List helped us find an outstanding contractor.
    Kent was thoughtful, smart, caring, thorough, and effective. He took the time to inspect our two fireplaces fully, then recommended that he clean one. He checked out our chimney and took photos, making some suggestions regarding possible maintenance needs down the road. Kent also took the time to explain the basics regarding our dampers' operation, fire safety, and the insert stove. He inspired confidence and charged a fair price for his services.
    We will not hesitate to use Firehouse Chimney again and recommend Kent and his company without reservation.
    - Carol S.
  • A
    Knoxville Decking Crew
    We cannot say enough good things about the Knoxville Decking Crew.  The deck on the house we purchased had structural issues that needed to be repaired.  We contacted several contractors and were dismayed at the response.  We had one who
    even asked us ?What do you think I should do to fix the issue?? Needless to say we didn?t hire that contractor.  I re-joined
    Angie?s List and found the Knoxville Decking Crew.  The owner, Robert Baker, was quick to schedule a time to come out and give us an estimate.  He was punctual and assessed the structural problems even before we told him what was wrong.  He took his time to thoroughly assess the deck and screened in porch and gave us a detailed explanation of what needed to be repaired and why.  The project took a little over a week to complete.  The crew always showed up on time and worked all day.  Site lead, Nick, did an expert job of managing the crew and made timely and accurate construction decisions to ensure the new deck met our requirements and fit in the unique design of our circumstances.  The members of the crew were very professional and experienced and have an impressive work ethic.  They work well together.  We are extremely pleased with our new deck and structural repairs to the porch.  The deck is strong, sturdy and well build. They also go the extra mile to ensure you are happy and satisfied with their work.  I have already highly recommended them to family and friends.
    - Tammie G.
  • A
    Flame Pro Tech Services Inc
    This was my second experience with Darius and he simply is a great guy.  My fireplace is very important to me, not just for ambiance, but for health reasons.  I just can't allow myself to chill or tolerate a no heat power outage.
     Darius cleans the unit, checks the function of all the parts to ascertain reliability and longevity, and then spruces up the whole system with a good vacuuming and dusting.  Everything worked beautifully last winter and I anticipate the same this season.
    As before, I am impressed with Flame Pro's credentials and earnestness in providing good service.  Safety first!
    - Wendy B.
  • A
    THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN
    They called to inform me that they were on their way. Arrived a bit early and completed the job in a timely manner. I was very happy with the work they performed. I will be a repeat customer as I will be getting this vent cleaned once a year.
    - nancy a.
  • A
    Flame Pro Tech Services Inc
    Being an absolute "newbie" to a gas fireplace, I looked forward to this visit and was not disappointed.  Darus is an excellent teacher and I learned everything I needed to know, not just about the operation of the fireplace, but all the safety concerns and issues of a propane unit.  Great visit, great price and very honest man.
    - Wendy B.
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Chimney And Fireplace Contractors in Maryville

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