Get matched with top Chimney Cap Repairs in Maryville

There are 19 highly-rated local chimney cap repairs.

Chimney Cap Repair reviews in Maryville

  • F
    Professional Chimney Sweeps
    I ordered a new chimney cover & installation from Professional Chimney Sweeps (Jamie). My original cover was old and water was ponding on it. This is the primary issue I wanted resolved and I told Jamie this from the beginning of the sales process. My requirement was a cover that properly drained (no standing/ponding water). The new cover was installed on July 26th while I was not home (agreed with installer this was ok). Upon inspection, I noticed that water would pond on the new cover too. because the center was lower than the edges. I notified Pro. Chimney Sweeps on Monday, July 29th of the issue, and they agreed to correct the issue, but charged me an additional $200 which I reluctanly agreed too. I requested consultation with Jamie & his installers BEFORE the 2nd install and informed them that I would like to be present during the install. Pro Chimney Sweeps did the 2nd install on July 29th without me being present. They did try to contact me, but I was at work, in a meeting with VPs, and unable to answer the call. No message was left on my phone. If the 2nd install could have been schedule with me present, this may have turned out differently. Upon inspection of the 2nd installation, I tested it for water drainage on July 31st. Water still ponded on the 2nd installation. I met Jamie on Weds, July 31 at my home to review the installation. My hope was that we could arrive an an agreeable resolution. The principle of Pro. Chimney Sweeps, Jamie, informed me of the following: 1. The original install was not to code (storm collar was sealed to cover). 2. The 2nd install is now to code. 3. He & his 2 associates would forcibly removed the new cover if I did not pay him in the next 30 minutes. 4. Water standing on a cover is not abnormal. 5. He would perform no further adjustments to the installation and demanded payment or he would have his associates forcibly remove the cover. When I told Jamie, that he did not have permission to go on my roof or touch my house, he said he would anyway, even if I called the police. I do believe that Jamie would have forcibly removed the cover and damaged my home & chimney even if I called the police. It was possible for Jamie & his associates to do the damage before the police arrived. I also feared that if I tried to physically stop them, they would have physically assaulted me. During the 2nd installation, a roof shingle was damaged. Pro. Chimney did not inform me of the damaged, and implied that they did not do it. During our heated discussion about the installation, Jamie stated that in Pro. Chimney's original installation the storm collar was sealed to the cover and this was a code violation (he didn't mention this qfter their 1st installation). In the 2nd install, there is a large gap between the collar and the cover that I requested be extended to the cover (not sealed) to prevent wasps and birds from building nests. Jamie refused. I requested Jamie be present while I performed the water drainage test. Jamie refused. Jamie suggested any inspetor will approve the installation to code. I agreed! Jamie refused to wait for an inspector's inspection and reinforced his proposal of pay him now or he would forcibly remove the cover. I repeatedly pointed out that the cover did not drain as I requested, and Jamie repeatedly said the install was to code, and he would not make any additional adjustments to the install. I paid Jamie because of his threats. The damages to my home from a forcible removal of the cover plus possible injuries from assault would have been higher that what I owned Professional Chimney Sweeps. Essentially, I paid him to leave my home and me alone. This is extortion. "ex���tor���tion noun the practice of obtaining something, especially money, through force or threats." Because of the extortion, I do not trust Jamie and Professional Chimney Sweeps and he and his business is not welcome on my property. I have post pictures as a reference.
    - Tim P.
  • A
    Custom Renovations Co
    Mark's crew showed up at 8 am as promised. Worked all day and finished leaving a clean area at 8 pm. All three stayed busy. Mark came out for estimate as promised and completed the job within a few days once I hired him to do the work.
    - La S.
  • A
    Firehouse Chimney & Duct Clean aka Seymour Chimney
    A company representative called immediately after we requested the service through Angies List, and we set an appointment.  The technician arrived on-schedule, and carefully explained the services he would provide.  The inspection was thorough and well-documented.  The cleaning was fast and effecicient.  The technician refitted a chimney cap that had come loose in a recent wind storm at no additional charge.  The service was excellent. I would recommend this company to everyone in their service area.
    - Timothy T.
  • F
    A-1 Chimney Maintenance
    One of the things we discovered on our initial inspection of our house was that the chimney was leaking. The chimney is one of those round metal triple walled affairs with a box built around it to make it look like an old school chimney. When it rained water was traveling down three stories of fake wood chimney and coming out on the bottom. As a result the wood was starting to rot. So upon the recommendation of someone who knew him we called A1 Chimney Maintenance. He came out and looked at the job and quoted us what we thought was a fair price. After the estimate he came out a few days later to start the job. No one was here when he did the work but he called later in the day and let us know it was finished and wanted me to come by his house and pay him. After looking at the job--well, maybe I didn't look at it because I cannot see it from the ground and I have no ladder tall enough to see it--I paid him the $410. A rain came a few weeks later (very dry summer) and I checked the spot in the attic where the rain was coming through. It was wet. The next day I went out to look up through the bottom of the chimney where I could see daylight before the repair, indicating where the chimney needed repaired, and found daylight still. I called A1 Chimney to complain about the lack of repair and explained what I saw and asked him to come back out and fix it. A week later he "repaired" the chimney but this time he used some kind of paste-like substance and was quite messy with its application. There was a pasty substance all over the top of our chimney (parts you could see) and all over the roof (our roof is very steep so you can see it). Generally it was a job you would see from someone who didn't really care about what it looked like. My wife was livid. Our home which we had been spending a great deal of money and investing a lot of sweat equity into was treated like a barn. I called to complain but was turned away by an answering machine. I called for the next two weeks only to get his machine or his "wife", leaving messages for him to call but him never returning a single call. We never did get the issue resolved. We assumed he was never going to call us back or fix the problem and we had other pressing problems to attend to. I would caution anyone looking for chimney repair to stay as far away from A1 Chimney Maintenance as you can get.
    - michael s.
  • F
    THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN
    This company never returned my phone calls. I left several messages.
    - Nancy G.
  • A
    A-1 Chimney Maintenance
    A-1 was very professional and addressed our needs.
    - Whitney C.
  • A
    Tennessee Chimney Care
    Without any problems
    - Edward S.
  • A
    Firehouse Chimney & Duct Clean aka Seymour Chimney
    unknown
    - Cindy m.
  • A
    THE MAD HATTER AIR DUCT CLEANING & CHIMNEY SWEEPIN
    Very good communication before and during the work. Worked quickly to my satisfaction. Got Angies list discount
    - Rod H.
  • F
    Firehouse Chimney & Duct Clean aka Seymour Chimney
    Hard to say what kind of service this company provides. They did not respond to phone messages or an email. We watned to give them a try based on past reviews. Are they still in business?
    - John S.
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Chimney Cap Repairs in Maryville

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