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Surgery reviews in Louisville

  • B
    The pre-op experience was excellent.  All the providers explained exactly what they were going to do and seemed well-organized.  The floor staff were generally friendly.  My father had dressings on his arms over skin tears on admission, which were pointed out to the pre-operative staff.  About two days after surgery, my father still had the dressings on his arms and asked the nursing staff to change them, which only happened after I removed them and myself and called for them to be redressed.  Prior to surgery and after, my father had much difficulty with ambulation and upper extremity weakness.  I was not impressed by the minimal amount of therapy provided prior to discharge and he spent most of his time in bed prior to being transferred to an inpatient rehabilitation center.  Also, my father is his own responsible party, but I am his main point of contact otherwise and I found myself frustrated at times when I would request to be informed of any changes, as I had to work and he would sometimes be confused or mixed up on what he was told, and this did not occur most of the time.  What I did appreciate is that when I did come in direct contact with the physicians, nursing staff, and case manager, everyone had a positive, caring attitude and I do believe that some of the complaints I have are due to the fact that this is a busy hospital that takes care of the sickest patients from this and surrounding areas.  We will still use UT Medical Center in the future.
    - Bethany G.
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General Surgeons in Louisville

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