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Floor Cleaning reviews in Louisville

  • B
    I was ok with Maid4U because their flexible scheduling, but I think I have held my tongue for too long.  For the 1st time in 19 yrs. of all crews who have cleaned my house, an expensive jewelry mysteriously disappeared during their cleaning time.  My silk painting in the hallway, which was hanging on the wall for 14 yrs., got a 2" scratch because of a carelessness new crew member.  At another time, I stopped a lady who rested her broom stick directly against the canvas of another painting. 
    I hired the Maid4U b/c of all the positive reviews.  However, w/o proper training and lack of care & attention to detail from the crew members, the service has gone down since last year. 
    My mother-in-law is dying.  So, instead of baby-sitting the crew today, I went to the hospice to see her one last time. When I came home later, the crew was gone.  Usually they stay at least 3 hr. for the cleaning, not today.  The lead member claimed on the yellow sheet they arrived at 9:00 am, but in reality I opened the door for them at 9:35 am.  When I returned 12:35, the crew was gone, and they marked the leaving time of 12:05. B/c our recent home improvement, I had to skip the last time.  So, my house was dusty, and I was counting on the ladies to take the initiative & do a thorough job.  Everything looked good on the surface until you started to look.  When I run my fingers on the bathroom counter top, there was a thin layer dust.  Then, I discovered some dust bunnies behind the bench in the hallway, and the microwave door was wiped haphazardly. After that, I stopped looking.
    I can't help asking myself--can anyone take the pride doing their job any more? 

    - Rose S.
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Floor Cleaners in Louisville

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    11124 Kingston Pike
    Knoxville, TN