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Find Top-Rated Lenoir City Septic Tank Services

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Septic Tank Cleaning reviews in Lenoir City

  • A
    AAA found the tank after flushing a transmitter. Unfortunately, the previous owners had dumped about 5 ft of dirt over the tank while building landscaping terraces. AAA had the tank excavated and pumped within 90 minutes. The next day AAA installed a new tank lid and riser that is flush with ground. Next time the tank needs to be pumped, there will not be any need for digging.
    - Chester R.
  • A
    I called Turn Key plumbing a few weeks ago to ask someone to come out and look at my toilet that routinely overflows.
    Mike came out, flushed toiet paper down, asked several questions. He gave me my options as to what I could do. He suggested replacing my toilet which had been here since 1975. The flush was very slow. He recommended pumping my septic tank at least every 5 years. He gave me options of how I could locate my septic tank inlet and outlet. I chose the camera. He told me the prices everything would be. He spent about 30 minutes educating me and explaining my options.
    Two weeks later after ordering a toilet, (Mike had recommended one of 2 brands), I called Turn Key and scheduled an installation and septic tank pumping.
    Cale and Greg came out as scheduled and worked over 5 hours installing the toilet, digging the septic tank, pumping it, replacing covers, removing clogs. Kris was here as well part of the day working.
    After their work was completed, they did a thorough job of cleaning up.
    All 4 were very courteous and professional. They worked the whole time they were here and worked hard. Each one of them explained different things to me, what they were doing and why, what I should do in the future if problems arise, etc.
    The price was much lower than I would expect for over 5 hours of dirty hard work.
    I was thoroughly pleased with all aspects and would certainly use Turn Key again when needed.


    - Wanda S.
  • A
    Job went very quick and without any problems.  They have done numerous types of work at my home, from fixing leaks to installing a new tankless water heater.  All jobs done excellent.  I only use Turn Key if I have problems.
    - Rex I.
  • A
    The two employees were very professional. I was offered an option to install a riser and lid to make the next pump out cheaper and easier, but after they finished they said the condition of my tank did not warrant more frequent clean outs and it was not all that far below grade, so it wasn't really needed. I greatly appreciated the honesty.
    - William M.
  • A
    Contacted Turn Key Plumbing (TKP) on Monday 4/26/10 about a backup in drain to septic system (told them it was not an emergency); they had someone on site Tuesday 4/27/10 afternoon. *** First thing done was to run a camera down the drain - determined that there was water standing in the drain, that is, not all draining into septic tank. Using the camera head as a beacon, they located the septic tank and uncovered the inlet lid: septic tank was full, so they recommended having it pumped so they could do further investigation. *** Pumping was done on Wed 4/28/10 (by AAA Septic Tank Sevice). *** TKP did further investigation on Thu 4/29/10 and determined that it was indeed a drainfield problem, probably due to lack of regular septic tank service [see note below]. They checked for a blocked drainfield feeder line, but found few debris; however, sending water into it resulted in a backup, indicating a non-functional drainfield. *** Before TKP could do repairs, we needed to get a permit for septic system work from the Groundwater Protection organization; called that office on Fri 4/30/10 to determine how to do so, found that we could, for our county, do it online. Inspector also was able to visit our property Friday afternoon and begin work on the permit. *** Picked up the permit (signature required) on Monday 5/3/10 and FAXed a copy to TKP (had called to get their FAX number and tell them to expect it). *** Got a call from TKP on Tue 5/4/10 stating that they would get things scheduled; they needed to do a "OneCall" to verify no underground utilities before digging. Discussed the work and learned that an "extension" could be fitted to septic tank to facilitate access for pumping (so that it wouldn't have to be unearthed each time). *** TKP called Wed 5/5/10 to state that they were getting started on the project. When we arrived home on Wed, they were in the 'finishing up' stage, and finally completed everything about 6:00P or so. This type of work is, by nature, invasive, so much soil was disturbed. TKP did a good job in leveling the yard and cleaning up things as much as possible. They provided a sketch showing the location of the new drainfield. The inspector had already been there, so the project was complete. *** While this was not a particularly "discretionary" spending project (it was "necessity"), we are pleased with the service provided by Turn Key Plumbing and have no qualms about recommending their work. We have no direct way of comparing costs, but assume that the price would be about average for the work involved. *** [Note]: It's probably no real excuse for us, but we did not know that septic tanks require regular, e.g., 3 year or so, pumping. It would have been nice to have the Septic Tank Owner's Guide provided when we bought the house! So, to any who read this, do a bit of Internet research to learn how best to maintain your septic system!
    - Ed T.
  • A
    Called about 8:30A, courteous answer, was told that they could do it in the afternoon; gave them directions, said I could be there if they called; As it happened, I was on the phone, so missed their call and they were finished and gone by the time I got home! They did their job quickly and efficiently, and I will not hesitate to use them again.
    - Ed T.
  • A
    Not having had our septic tank pumped out since we built our house nine years ago, my wife and I decided that we should have this done as part of our preventive maintenance program. Several of the septic service companies on Angie's List are not licensed for our county. We asked one of them to recommend a company that does work here, and she recommended Bob's. We contacted them and agreed upon a date, time and price. Mark, the service man, arrived within 30 minutes of the time on which we had agreed. He helped us locate the opening and regaled us with stories while he dug it out. He then carefully laid the hoses and proceeded to pump out the tank. He then "back washed" it to be sure that a thorough job was done. Afterwards, he cleaned up and expressed his thanks for the opportunity to be of service.
    - Jim O.
  • A
    They were extremely nice and polite. They cleaned up everything when they were done, and they did the job in the expected time range. They showed up on time, and the price was what was quoted.
    - Sarah C.
  • A
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    - Frieda P.
  • A
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    - Eileen F.
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Septic Tank Services in Lenoir City

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