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Find Top-Rated Lenoir City Generator Services

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Generator Repair reviews in Lenoir City

  • A
    Jay Lloyd came to our home and we discussed our generator needs. He ask us a series of questions to determine the size required to meet our needs. He was very thorough explaining the process and options. They are licensed dealers for Generac and also specially trained to install, do maintainance, and repair the units. We wouldn't want anyone else to install the unit unless they were specially trained to handle it all. There was no high pressure sales in the process. Very comfortable experience. There was a contract we signed detailing what we agreed to purchase and the cost involved.

    We added a cold weather kit to ensure the generator will start if necessary in low temperatures. We added mobile link which notifies us on our cell phones when it performs its weekly testing. You can either be notified by email or text. It will also notify us if there are any problem or maintenance required with the generator. Lloyd's electric is also notified. Added security and peace of mind.

    They estimated approximately 3 weeks out before installation. They were installing approximately 4 generators a week at the time. The installation went very smoothly. The staff was very friendly and knowledgable. They were also careful to take their shoes off when coming inside. Everything was cleaned up when the project was complete. They made sure to ask if we had any questions before leaving. The project took 2 days. They arrived on time each day. During the experience they handled contacting the gas department at LCUB to ensure we had an adequate sized existing gas meter. We did need a larger meter and they coordinated the timing with LCUB for the switching out of meters. Fortunately there was no added expense by LCUB for switching out the meter for a larger one. I guess they figure they will make more money by us using more gas. They also handled the required inspection by the county of the additional wiring involved for approval before testing of unit.

    Jay returned the next week to go over all aspects of the unit and its function. Ran a test while we were at the unit outside. Made sure to answer any questions we might have and even gave us a gift as a thank you for our business. Jay is very professional and a calm spirited person. We couldn't be happier with the whole process. We intend to use them in the future for our other electrical and heating and cooling needs.

    Thanks Lloyd's Electric, we appreciated your staff and wonderful work ethic they showed.
    - Steve M.
  • A
    unknown
    - Marion E.
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Generator Services in Lenoir City

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