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Moving reviews in Knoxville

  • A
    Jimmy and his excellent crew, led by David, did an amazing job! They arrived on time, took care to prepare everything properly, were observant and thoughtful, always polite and pleasant, worked efficiently, and cleaned up as they went. The deliveries went like clockwork and they dealt with any unexpected issues very professionally. High quality work at a reasonable price. We highly recommend Man with a Van and will use them again!
    - Dana H.
  • A
    Dee is a dynamo! In addition to being an incredibly hard worker, she is very personable and knowledgeable about the area. Dee was always punctual, responsive and a pleasure to work with. She made a very difficult situation so much easier. I would hire her for absolutely any services as she can make anything happen.
    - lyn c.
  • F
    If I could give zero stars, I would. Our house flooded while we were out of the country and we used PODS to store our items while our house was being refurbished. The driver ruined our driveway in several places, and then made it worse when he came to pick up the empty unit. It even took him two attempts a week apart to get the semi up our driveway to retrieve the unit. Customer service was terrible and rude, cutting me off when I was asking a simple question. Of course they will not pay for damages per a contract that basically waives PODS of any damage even if they cause it on purpose (seriously, that's in there). I asked to speak to a supervisor, which was another hassle to even get to that point. The customer service rep refused to give me any contact information for her supervisor and only stated that she would start the process to get her supervisor to contact me. And I am not holding my breath on that. Meanwhile, I am stuck with thousands of dollars of damage to our driveway, rendering it basically unusable, and it gets worse when we try to use it. Don't use PODS!! (Knoxville TN)
    - Glen D.
  • A
    I called and requested a quote to move a large sideboard and a mirror from the upstairs to the downstairs of my house. Luckily they were working in my area when I called and met me at my house 30 minutes later to complete the job. Very reasonable price and punctual. The job was completed in 15 minutes.
    - Sandra R.
  • A
    I was so glad to be moving away from the city. My girlfriend and I discussed whether we should hire a moving company or not. In the end, we decided to hire Baku Moving, simply because they have a very good reputation. When we contacted them, they gave us a quote that seemed more than reasonable given the market and the distance we had to cover. The men arrived on time despite of the rush hour traffic! All 3 men were very efficient and they finished packing everything in my apartment within a matter of hours. They were very well organized. I am so thankful to them for making this move easy.
    - Ricky S.
  • A
    Baku Moving was a great help during my long distance move. We had great collaboration with these guys and they worked perfectly. Their sales rep was more than accommodating. He offered a good deal and personally came down to inspect. He is not just a sales rep, he is multitalented! He helped the team get the couch out from the window and played with my kids. It felt like he was a part of my family. So kind and efficient! Anyways, this move turned out to be great.
    - William M.
  • A
    I have never moved before, not even a local move. But this was the time I had to move and my first move was a long distance one. My dad recommended Baku Moving because he heard many good things from his friend. I took his advice and hired them. I am so thankful to my dad and this moving company! It was like going to a vacation. It���s like you need to pack for a vacation and then come home the way it is. These guys did wonders! Not a single scratch on anything and they everything so perfectly. I cannot thank them enough!
    - Rodney J.
  • A
    With a recommendation from my neighbor we appointed Baku Moving for my recent move from VA to TN. They turned up slightly early than the scheduled time and after courteously introducing themselves, the team immediately started packing our stuff and when finished with packing, they loaded the items into the truck in an organized manner. They were very diligent and communication was good. They called us before arrival at the new house to ensure someone be present at the premises. Unloading was very smooth and items delivered safely inside the house. We were very pleased with move. All the process was done within the allocated time frame. This was a fantastic experience and would use them again.
    - Ryan A.
  • A
    it went really well they was very professional,punctual, and careful with my belongings, i would recommend them to anybody in the need of moving stuff. they did an excellent job at packing and moving for me it was well worth the money i spent for them.. highly recommended to use
    - latasha h.
  • C
    Our move was a multi generational move. We hired 3 guys, as we did from our originating point. That being said the workers complained multiple times that we had "too much stuff" and they complained about how the trucks were packed/loaded. They were not working efficiently, with each guy taking single boxes to individual rooms, rather than having one guy unloading and grouping the boxes, inside the truck and the other 2 taking things to the rooms. It wasn't until the very end they started using the 2 wheeled dolly and stacking boxes. We ended up with boxes in the incorrect rooms, and when they placed the boxes, they didn't stack them against the walls, or leave a path but instead just randomly put them in the rooms making it very difficult to get in to unpack them. We have moved multiple times so we are very familiar with how the process should go and we were not very happy with this company. I can not say I would use this company again or recommend them.
    - Rebecca P.
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Moving Companies in Knoxville

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