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Gastroenterology reviews in Knoxville

Real People ~ Real Reviews ~ Real Results

  • I went to this dr for some GI issues and even though the Dr was nice at first, his staff are rude and very unfriendly. This practice is all about money and the dr I seen proves he only cares about money. I had a procedure done there and my co insurance was 100.00 I didnt have the money at the time and I called the practice to see if I could be seen for a problem and his billing staff refused to make me an appt because I owed 100.00 . This particular dr is also married to another prominent dr here in knoxville so I know he is not hurting for money and I was amazed that this dr refused to see me over 100.00. Im sure 100.00 didnt not break his bank acct. So i left and went to another GI dr . So GI associates discharged me because they said I went to another GI dr and I owed 100.00. Well what did they expect me to do???!!! they wouldnt see me. My current GI dr relocated so I called GI associates back and asked them if they would reconsider and allow me to be a patient again. The lady called me back and she was very rude and she said Dr said No and didnt give me time to explain anything she just hung up. They are so rude and unprofessional and all GI associates care about is making money. I work in a dr office and if we have a patient that are having medical issues our drs are compassionate enough to treat them and worry about the money later.Its sad all dr's are not like that. GI associates doctors are greedy and their staff are rude. If you go to them pay your balances or they wont see you even if you walk in their half dead, if you owe a balance you are screwed.
    - nicole c.
  • Love the doctor overall, but will likely not be seeing him again due solely to his quadruple booking practices therein lack of consideration for patients' time.  We obviously have a choice and respect his as we are choosing his professional opinion over others, however I don't feel the same way in return.  Shame.  I saw him at multiple locations and not only had the same experience, but so did everyone else in the room.  A few examples off the top of my head: (1) 15-20 minute procedure and was in the office for approximately four hours between two waiting rooms. A doctor's office should NEVER have, in other words have a REASON to have, the restaurant-style coaster vibrating devices. (2) My wait time for typical follow-up visit (in room 5-15 minutes) was over an hour. (3) My last visit I, and everyone else in the waiting room, was there to see the same doctor, Dr. Edmunds, and every one of the 4-6 people had been waiting 1.5-2 hours. 
    To top off my last visit, upon mentioning the wait time in a polite manner (after asked), I was told to remember to make my appointments at such and such time on such and such days, surrounding his scope schedule.  I'm sorry, what/are you kidding? 
    Now, I understand/expect a slightly longer wait if you are one of the last appointments of the day and that longer appointments happen every now and then.  HOWEVER, BOOKING THIS COMPACTLY SHOULD NOT BE THE DAILY NORM.  It should not matter what time someone makes an appointment for - people should be treated the same, and, should never wait over 45 minutes on a regular basis for every appointment. Never.  I will say this very plainly: THE BASIC, PRIMAL PURPOSE OF MAKING AN APPOINTMENT IS TO SCHEDULE THE MEETING FOR THIS TIME.  NOT, 1, 2, or 3 hours later as logically if one was to choose to wait in a first-come, first-serve environment, we would not be scheduling appointments!
    The reason for scheduling an Appointment is not to plan on being there at least half the day.  We are working people who some, like myself, have to schedule time around this and use valuable vacation times sometimes. The amount of people a doctor can cram in in a day in order to make more money is worth more to him than our worth of losing the money we potentially might for taking off work in order to utilize his time?  Not a fair trade.
    However much I appreciate his time IN the room, doctors that operate the way Edmunds does in terms of appointments makes me appreciated those that don't that much more - as an example my PCF, Dr. Todd Peters.
    - Heather W.
  • I was made to wait two hours in the waiting room with no explanation or apology. Someone asked, and quot;How many here are waiting for Dr. Edmunds?and quot; and more than half the room raised their hand. Several of us thought we were forgotten. I asked to make a call to my friend who was going to drive me home. They said they called her. However, they didn't make it clear what the schedule was so she was not there in the recovery room as promised and had to be called to come get me. In addition, it felt like being herded like cattle. I hate open surgery rooms with lots of people in various stages of coming and going. After being asked many questions, the doctor still had to ask me why I was there as if he didn't have a clue. I'm sure the most polluted place on earth is the toilet/changing room where everyone had to go between the waiting room and surgery.
    - ANN S.
  • I have seen Dr. Edmunds and love him thus far, however the wait time at the Weisgarber location is unacceptable.  I could have had an appointment with every other doctor in Knoxville by the time I'm able to be in the room with him.  Clearly, patients' time is not valued here and quadruple booking is atop the pedestal.  I am not against the "vibrating coaster" process, however it is something that should NEVER HAVE a use in a medical office for a typical doctor's appointment. Nor can you force me to understand why there is another waiting room - After the waiting room, with just as many people.  No thank you. 
    I have an appointment soon so am going to attempt the Emory Rd. location, as I have been told the wait time is not as ridiculous.  If I hadn't liked the doctor so much, I would be looking elsewhere completely.  Hopefully, a different location might be different.  If it is not, I Will likely look to find a different doctor who values their patients' time.  It is utterly unnecessary to take 4-6 hours off of work for a 15-20 minute appointment.
    - Heather W.
  • It went very well in terms of the process and procedures. My recovery time is always slow and discomfort level was high but that's a function of underlying conditions.
    During the procedures, Dr. Anderson found and resolved the issues (benign polyp, GERD, gastritis) by removing a polyp and taking a biopsy to check for H. pylori. Since the procedure my HGB and hematocrit have returned to a low normal range, which is appropriate for my medical condition. It's nice not to be short of breath all the time!
    I had extreme pain the day following the procedure and his office got me in within a few hours and my wait was short. He checked me thoroughly and determined that it was an unpleasant but benign situation. He was compassionate and encouraged me to just wait it out. This was appropriate as I have gastritis and IBS (diagnosed by Dr. Anderson by exclusion of other causes of abdominal symptoms) and he explained that the two procedures had upset my entire GI tract and I was just going to have pain for a while. All I wanted was reassurance that there was no problem needing intervention. Pain can be tolerated and I was glad he didn't get upset about it but was gentle and matter-of-fact. His calm helped me remain calm and determined.
    I would recommend Dr. Anderson without reservation and would use him again without hesitation.
    - ellie m.
  • He does not seem to be up on the effective treatments for Hep. C. She ultimately went to another Dr. and did the required 48 weeks of treatment again. This time it worked. For the treatment she recieved from this office, lack of communication or concern and follow up I would not recommend him for this perticular disease or treatment of. Seek out a Dr. who specializes in Hep. C
    - Jonathan W.
  • Dr. Young has a great personality. While you are waiting in the exam room, he'll pop his head in and ask if you want a cup of coffee. He will personality bring it to you. He is very well liked at the hospital. If you mention his name people will smile. He is a very good communicator, and has a good bedside manner. He obviously thinks, and puts ideas together, "If this is going on, what about that?" He makes connections, he's always thinking. Sometimes you have to wait to see him.
    - Marjorie O.
  • My son is very young; he's in his 20's. He was very conservative and he did an excellent job with my son. The most conservative route worked. I am a nurse and I thought he was excellent. He doesn't work at my hospital and I was reluctant to let him go. He is a younger guy so he probably knows the latest and greatest. He had no bedside manner which really hit me in the face. He was not personable at all. I talked to my GI doctor and he said that he would have done the same thing. He tried the least amount possible at the beginning to see how he would respond because of his age. He responded beautifully. He is very conservative and he doesn't try to put out the big guns in the beginning. He was willing to be patient unlike a lot of doctors. He said that we would take it one baby step at a time which impressed me. We had to wait a little while for the appointment but he is busy. He is only one man. The office was excellent. They were so nice. We didn't have to wait very long. He was clear in his communication. The billing people were very nice.
    - linda w.
  • He's really good. He's been my doctor for years and I like him. He goes the distance to try to figure out how to help people if they have a problem. He's a hard worker and a good guy. He's a great doctor and a great guy.
    - Don D.
  • I highly recommend them. They are wonderful. They are very friendly and are willing to work with you no matter what your circumstances are. They are pretty available. We will most definitely continue to use them.
    - Crystal J.
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Gastroenterologists in Knoxville

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  • Dr. Silver

    9000 Executive Park Dr
    Knoxville, TN