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Find Top-Rated Knoxville Carpet Cleaners

There are 11 top-rated carpet cleaners in your area.

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Carpet Cleaning reviews in Knoxville

  • A
    It went well. They came promptly scheduling was very nice and professional that means a lot to me these days when customer service is in short supply. They cleaned my gutters out. 2 things I wished I had thought to ask and or do 1. To clean the outside of the gutters also 2. To put down a tarp to throw the stuff they took out of the gutters on. That���s not a complaint just didn���t think to ask about that to.
    - Peggy D.
  • F
    Steer clear of this outfit.T otally bad news. 1. Flim-flam pricing. Price quotes not honored. Big discount was claimed while owner tried to extract additional $10 charge. 2. Appointments mean nothing = A Friday appointment was changed to Thursday and then to Wednesday afternoon. Tech arrived at 0945 without advance notice. Rude. Inconvenient. 3. Tech arrived not equipped to handle routine tasks = Owner said there would be an extra charge for trip to warehouse to get cleaning solution that would normally have been on any service truck. Will never hire again.
    - Art M.
  • A
    Excellent and professional service from the initial phone call to determine services and pricing to the gentlemen who performed the carpet cleaning. The work order contained all specifics of the job and the cost to be paid. The technicians were very punctual and took great care to move furniture and protect baseboards. They answered our questions about future care and provided tips on how to maintain the cleanliness they produced. Both were professional and personable. This is the second time that we have used Carr's and highly recommend them for carpet cleaning.
    - Donald H.
  • A
    This was a great service company. They were personable, professional, reasonably priced and did great work. I will absolutely use them in the future. They have been in business for over 10 years but worked for commercial businesses. That is probably the only reason they presently have just a few reviews. If you need cleaning. These are the folks to call.
    - Kirk P.
  • A
    Hired to clean and seal tile in kitchen, master bath and half bath; to clean carpets on stairs, hall and two bedrooms. Did a great job with all. No issues, no complaints. Have already referred them to others.
    - ANGELA B.
  • F
    4 bedroom, bonus room, hallway and stairs all upstairs. The guy arrived on time and was very nice, professional and polite. He carried some equipment up stairs and next thing you know he had sprayed half the upstairs with the cleaning solutions. I said, the lady I spoke to on the phone informed me that you were going to vacuum first and I didn't need to. I said, "as you can see I have 2 dogs and watched another dog over the weekend." He said my carpet looked fine and that he only vacuums when it is visibly dirty or a lot of hair. He said the suction from the cleaning would pull most of it up. So he got here at 9am by himself and was gone by 10:10, so 1 hour and 10 minutes total time. Interestingly, I was contacted by the office the night before asking if I would be willing to change times because they were short staffed for today, I said I couldn't and she said that was fine. I am now thinking I got shorted. Not vacuuming probably saved them 30 minutes of time or about 30% time, but I paid the same price. My main issue is that I agreed on a price based on expectations. These expectations were not met. I have a carpet cleaner, I can do a so- so job. I hire someone because they have more powerful equipment. I want that because we have allergies and we wanted a really deep cleaning. I don't believe spraying the carpet and then rinsing water over dirty, dusty and allergen filled hair and carpet provides a good thorough cleaning, especially for the price and 1 hour and 10 min of service. In addition, I feel that the carpet was extra wet. He said it should be dry in 4-6 hours. It is still pretty damp over 6 hours later with all the fans in the house on and alternating A/C and heat to draw the moisture out. I think my old carpet cleaner gets more of the water out for a faster dry time. I truly believe they attempted to save time by not vacuuming. I would have rather them told me to vacuum the carpet so I could have received the result I wanted. Now having seen that this guy only worked for 70minutes, it was likely over priced also. A woman cleans my entire house for 4 hours charges $160, my boat is cleaned by 2 guys for 5 hours for $300....just to put it into perspective. Out of curiosity, I just vacuumed about 60% of the carpet staying away from the edges (so the middle sections of the carpet where I know his cleaner was) and have attached the photo. My floors are clean as needed and also every other week by a cleaning lady. Had they vacuumed, I would have probably rated them a B on everything just because the carpet was overly wet....but I would have been overall satisfied!
    - John R.
  • A
    Excellent! We met with them and told them our main concerns for cleaning. All of our needs are met weekly. They are extremely reliable and do a fantastic job. Every detail of the building is taken care of. Anytime I need an extra job done, they are prompt to meet my request. I would highly recommend Assurance Cleaning to anyone.
    - Tracy M.
  • D
    I assumed that cleaning gutters required getting up on a ladder and getting debris out of gutters. The man that came had a long hooked apparatus that just blew out the gutters. The back gutters had very black debris in them with water and when they blew out did not get all of it and what did come out blew all over my back windows and porch. He did attempt to hose off some of it but left a great deal of it for me to clean up. Was not satisfied at all.
    - Betty J.
  • A
    The technician called to say he was delayed and gave a new time and actually was a bit earlier than he estimated. I appreciated his call letting me know. He worked quickly and cleaned up the entire laundry area when he finished the duct cleaning. I was very satisfied and would hire this company again.
    - Sheila K.
  • A
    Amazing!! We were on the fence about replacing our carpets but decided to give it one more go before doing so. The carpets look brand new after Kelly came out and cleaned for us and the best part, they were dry within an hour! Highly recommend.
    - amanda b.
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Carpet Cleaners in Knoxville

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