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Septic Tank Cleaning reviews in Kingston

  • A
    Marshall from Graves Excavating responded right away to my call and went out to my property to give me an both a cost and time to repair estimate. Graves Excavating stayed within his estimate for both. We had been waiting weeks for another contractor who never showed up to do the work. Graves Excavating explained different plans of action and let us decide what we wanted to do. We are very appreciative of his responsiveness and the work that he completed.
    - Melinda W.
  • F
    After 3 months the septic began pooling again, I called Mr. Graves and he came out and said the lines were full, all he could do was add more drain fields. Now a year and half later it is still pooling. He connected 72 feet of new drain field to an existing clogged drain with solids. I called someone else, he informed me it requires a permit from the state to install a new drain field. One small detail Mr. Graves never said. I now have the permit from the state, Roane county official came out and looked at the situation. He said the old drain field is clogged with solids and we need to bypass the existing drain field and install 150 feet somewhere else. So now I have 72 feet of useless drain field connected to the old existing one which is clogged. This guy is a con artist and does not know what he is doing.
    - Gary H.
  • A
    Marshall was very responsive to my call for help. I called Kington Sewer/Septic to drain my septic tank. After I told them the line was pooling, they suggested I have Marshall take a look and determine what was going wrong. I called Marshall and he immediately made an appointment within a week. A couple of days later he called, saying he was in my area (Kingston, TN) and would it be convenient if he came by that day. I agreed and he came by, telling me that the older drain field was basically worn out and  would need extending. He said he would put in 60 to 100 feet of additional drain for $2500 to $3000. He made an appointment for the following week.
    The day arrived and he called, asking if we were still on. After I said yes, he said he would be by in a couple of hours after he picked up his equipment. An hour later, he called and said his truck broke down and he was on the side of the interstate waiting for a tow. (I appreciated the timely notification). He made an appointment for the following week. This time he was on time and ready to go.
    Marshall and his two workers spent about three hours digging a two to four foot deep, three foot wide, 75-foot long trench with a Bobcat backhoe(?) and hooked the existing line to the new plastic drain field. That was a week ago and everything is working as it should.
    - Gary H.
  • B
    They made three trips in all; they did not want to clear out some shrubbery and I had to hire it done separately for $50. They also did not want to dig out the tank, which was about 3 feet deep by hand. (It was a big tank). They asked permission to get a bobcat operator to remove the dirt; this cost me an extra $450 to the operator, bringing the grand total for the work to $850. The bobcat work was nicely done. The workers were pleasant and professional. I would have preferred to have an estimate which would have included the extra work I had to have done beyond the actual septic tank draining. I don't think I was overcharged, but the extras were an unpleasant surprise.
    - Sibyl N.
  • F
    We contracted Downhill (an actual contract) to do all the plumbing for our NEW house. They took over 1 month to install the plumbing. The PVC piping failed inspection terribly!!! After them telling me that they would be out to fix the problem for OVER a Month (now 2 months into this!!!). I told them that I had hired someone to repair the PVC and that SEVEN leaks had been detected so far!!! Donna, (the wife of the owner) agreed to pay stating "that would be fine" and that she would get it back from Bobby because Bobby should have done that. We have made 3 attempts to get reimbursed (onced the doors were locked during regular business hours)... She is now "suppose" to send me a check in the mail for the repairs. Complaint filed with the BBB!!!
    - Carol R.
  • A
    AAA Septic Tank Service
    Representative was courteous and highly competent. He did an excellent job.
    - Charles C.
  • B
    Charles Pankey Concrete Services
    - sandy s.
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Septic Tank Services in Kingston

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