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Find Top-Rated Kingston Springs Flooring Installers

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Flooring reviews in Kingston Springs

  • F
    Carl Slate Contracting
    In our opinion Carl Slate is a horrible contractor. In hind sight we feel that we should have hired someone else. When we first met with him we thought that everything would go well because he had been in business for so long. The problems began when he wanted to refuse to give us a contract that our bank required. He finally relented and gave us a contract which had to be reworded a few times because he insisted on a large down payment. This was red flag #1. Our bank advised us against this. We finally were able to get a contract that we agreed upon but we feel that we should have had a more detailed contract. This is a lesson we have learned for next time. The terms from the bank were that draws would be available every 30 days. He chose to wait a longer amount of time. We feel that he chose to do this because they were behind schedule and he wanted a larger payout. We feel that Carl thinks he can dictate everything that goes into the project and that we would just have to deal with it. We repeatedly had to tell him that we would be deciding what went into our home. When we had to correct or change choices that he made without communicating with us we always stayed within budget even when we decided on choices that he said he couldn't afford. In our opinion he made lots of excuses and sob stories to try to influence us. In our opinion he tried to rush things to get them done faster rather than concentrating on quality or our wants and needs. Because of this several things had to be redone. Specific issues and problems: Paint - Our walls were painted flat sheen without consulting us. We would have preferred semi-gloss because we have small children and need to be able to clean the walls. Our entire house before this project was painted semi-gloss. When we wanted it fixed he refused. The cabinet doors were not removed before painting causing them to have to be repainted because of missed spots. Hardwood Floors - We made arrangements to be out of the house for 5 days while the hardwood floors were installed and refinished. When we returned they had been stained a completely wrong color even though we had given Carl the stain color and the Minwax stain number. We believe that a "chemical etch" was done on this first finishing because of the very strong smell when we expected the entire floor to be finished. When we agreed that the floors had to be redone Carl refused to cover any cost for us to vacate the house for an additional amount of time even though the subcontractor that he had hired was responsible. When we returned after the second finishing of our floors we were satisfied with the color. We do now have chatter marks or waves in our hardwood floors which we are not happy about that we decided to let go because we did not want to have any more conflict with Carl. The last item was that there was a dummy plug installed next to our bathroom sink that was never discussed. We were expecting to have fixed but has not been. When I contacted Carl about this he said that his contract refused to fix it. Near the end of the project we feel that we were treated in an awful manner. He repeatedly threatened to sue us or place a lien on our house when all we were trying to do was make sure everything was done to our satisfaction before the final payout. He even had a person who said she was his lawyer contact us and a voicemail, which we still have. We feel that he rushed and bullied us into paying before we were completely satisfied. When we were arranging for the final payout we asked Carl to provide a list of the subcontractors he used so that we might contact them ourselves if needed which he agreed to. We have not received this list. When I called Carl and asked him why he had agreed and not followed through he said, quote" That was before I got my money." He also said that they do work for private individuals and do not do work without him. We find this hard to believe. We also fear that the warranty that he says he provides will not be honored. In conclusion we are mostly satisfied with the end result of the project but we feel that it was a nightmare the entire time. We would definitely not ever recommend Carl Slate for anything and would advise others against using him. We were very pleased with the subcontractors that did the cabinets, tile, electrical and plumbing. We feel that the guys who work for Carl directly are very nice people and in our opinion may be working for the wrong person.
    - Amanda W.
  • A
    Lebens Improvements
    Our shower floor was showing signs of moisture buildup under the tiles.  Tyler removed the tile in the floor and sealed the area for a new floor.  He retiled the floor.
    The tiles he found for the new floor were an excellent match for our older shower.    He also removed old grout and regrouted areas on the shower walls.
    The work was excellent. 
    - Fran W.
  • A
    Country Flooring Direct
    I've been very satisfied and the workers are great.
    - Jack T.
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Flooring Installers in Kingston Springs

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