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Plumber reviews in Johnson City

  • A
    Mike and his staff did a WONDERFUL job for us. We initially met him when he was sent to install a water heater, and he pointed out a number of things that were installed incorrectly. (We suspected this already since the over flow tank and piping looked so awful). We were also having problems with blockage and back up at the kitchen sink. He installed everything beautifully, corrected the problems and showed up on time and when he said he would. They did extensive work and the price was reasonable. His staff was also professional, knowledgeable and pleasant to work with. We hope to install a free standing dishwasher next, and Mike at Blue Ridge Plumbing will be our first and only call. Highly recommend! Bob and Julie Bicknell
    - Julie W B.
  • A
    David came to our rescue when the day I had to leave town on business, my basement flooded and my wife was frantic. The man and his crew responded immediately and knew exactly what needed to be done. They got the water out as fast as they could and installed blowers and dehumidifiers immediately. They also removed all the salvageable furniture and placed it in a POD he rented and had dropped in my driveway to save our belongings. All damaged wallboard and flooring was removed as well. That saved our house. He and his people stayed on the job which relieved the stress my wife was under while I was out of town. Although he is in the HVAC business, the guy knows all forms of construction and code like the back of his hand since he is also a licensed adjuster. He and his guys are now in the process of installing an internal "Water Guard" drainage system and sump pump to prevent this in the future. I had him plum a basement bathroom while they were here. Any future work done at this residence will be routed thru David, because we TRUST him, and this is from someone that has been burned by contractors twice. I highly recommend David and am forever indebted to him.
    - MAX B.
  • A
    Ed was not able to offer work on my remodel project but did provide information on others he trusted to perform the kind of work I needed. I appreciate anyone who is able to recommend other professionals and I feel this says a lot about Ed's character and professionalism.
    - John R.
  • A
    He responded in a timely manner, came promptly, assessed the problem, detected a related leak problem and fixed both issues in short order. His fee was very reasonable. We are very satisfied with the skill and demeanor of Mr. Pinkston.
    - Victoria S.
  • A
    Marc Francis Plumbing has been excellent to work with as we have had a recurring problem since buying our house, and are having to go through a warranty company. They are always professional and pleasant, and have gone above and beyond to provide necessary services even when the warranty company has been difficult. All employees have been friendly and professional, and have cleaned up after completing their work.
    - Jill S.
  • D
    Project was estimated to take a week or 2, but took 3 months. Doug would disappear for weeks at a time, show up hours later than expected, and had a lot of personal issues going on. I'm a reasonable guy and understand that life happens, but if he wasn't able to do the work he should have handed it off. One of the main purposes of the upgrade was to fix a water pressure issue, however he just tied into the existing upstairs copper lines which means that while the downstairs pressure is great, upstairs is no different. Additionally, part of the job was installing a new HVAC vent to keep the room where the tankless water heater was installed warm during the winter. I made the mistake of paying off the balance of the invoice with the understanding that he'd return to do the work in the next day or two. He didn't. I've since called him every month or 2 to try and get him to complete the already paid for work. He'll show up, look around, take notes, promise to be back in a few days...and then not show up. At this point I'm going to have to eat the cost and hire another plumber to install the vent and fix the upstairs water pressure before I can finish remodeling and adding a master bathroom. So, for a quick job he's fine, but for anything large I'd be wary.
    - Michael L.
  • A
    Andrew performed the service and did an excellent job. He arrived slightly ahead of the scheduled time and was very clean at a very fair price. This is the best plumbing company I've ever dealt with and I will definitely use them for future issues.
    - Terry T.
  • A
    It was such a smooth process. My water heater started leaking the night before and I got busy cleaning it all up and started looking for a plumber at the same time. Got no one to answer that night so the next day I called Ed. He said I got him on a slow day. He asked for a picture and measurements and the size of my current water heater. They came out and made it look really easy and Ed is a really really nice gentleman so is Diego. No issues at all, would definately recommend Ed and also use him again!
    - Lawrence H.
  • A
    Wasn't an urgent problem, but Dennis and his crew came the next day. The repairs were completed with 2 men working within 30 minutes. They had already picked up necessary replacement parts so they had everything they needed. Dennis is my go to man for advice on any repairs and the man to get it done.
    - Scott H.
  • A
    Joe and has newly hired assistant did an excellent job. The were very friendly and very professional. I liked the fact that they would explain what task they were doing if it wasn't obvious. Very informative on the total job. The were extremely knowledgeable on this task and as well as other plumbing questions I asked about. I would definitely hire them again and would recommend to my friends, as well as anyone who needs good work at a fair cost.
    - Wayne J.
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Plumbers in Johnson City

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