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Find Top-Rated Johnson City Hardwood Floor Installers

There are 2 top-rated hardwood floor installers in your area.

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Hardwood Flooring reviews in Johnson City

Real People ~ Real Reviews ~ Real Results

  • Mr. Upchurch returned my phone call and we setup a time to look at the floors. He called the day of the appointment to confirm and was there relatively, give or take 10 minutes, on time. After looking at the floors he said he'd text me the estimate the next day. It took him two days to text it to me and then when I asked about availability he said he'd have to check and text me back tomorrow. 3 days went by and then I called with Mr. Upchurch saying he would call me back tomorrow about when he could do the work. Tomorrow came and went with no phone call. I'm sure he does good work but I would have appreciated it more if he would have said he wasn't interested or didn't have time for the work rather than leading me on. We went with someone else who was more responsive.
    - Benjamin B.
  • A true professional and a really nice person to boot. A very good listener and took the time to really grasp what our 1960's ranch house needed. His crew is professional and respectful, and they all knew what they were doing on a technical level. I would hire them again in a minute.
    - Susan M.
  • These folks were the third and last of three estimates to install about 900 SF of Brazilian Cherry hardwood floors in my home.
    The first two estimates were fairly quick and came in a little less costly.  However, what impressed me with this company, is that the estimate was quite detailed  and very thorough.  Whereas the others had no definite opinion about removing baseboards or told me there was no need, Chris was matter of fact that they must be removed and that it was simply a detail his team would take care of.  Apparently, removing baseboards and putting them back on was just a part of the job and not doing so would effect my warranty.  He indicated that he would decline the job if we did not agree to use excellent materials, underlayment and replace the sub-flooring if was not up to industry standard or constructed of particle board.  He explained exactly why all these things were important and gave me the sense that he knew what he was talking about.
    When it was time to start the job, every single piece, transition or molding was planned for and present.  Including felt pads which they attached to each piece of my furniture as they move it out of the way, so as to protect my new floor when they moved it back.  I was amazed at how calculated and matter of fact these details were dealt with without having to request them myself.
    The day they were to start, their team showed up on time and began tearing up our old flooring.  They spent four days in our home.  They worked very hard, took few breaks and were thoughtful and polite to me and my family the entire time.  They asked our opinion about things, listened to our concerns and left us with stunningly beautiful floors and a virtually flawless product.
    One last thing!  They removed every single squeak out of my floors!  I had a couple of rooms where the floors actually bounced a little as you walked through.  Gone!  The floors are solid as a rock.
    I highly recommend the company!

    - Theodore G.
  • They did a really good job. They installed, carpet, hardwood, and tile flooring. They showed up on time. Everything was excellent--service and quality. We got a good value for the price. They were courteous and polite. They kept in contact with us with text messages throughout the job.
    - Khine L.
  • For less than the cost of Bath Fitter, I got a BEAUTIFUL custom tile shower. Seriously, it may be the nicest shower in Johnson City. :-) The work took a little over a week to complete, but I feel confident that I won't have any leaks. Tile Doctors just finished another job for me earlier this week. I will use them again if I decide to put any more tile in my house.
    - Stacey D.
  • Didn't purchase the material from this supplyer. However, he was very kind in helping to select the material, give advise on what to select, was flexable in considering various grades, and was not pushy. His price was fair and consistant with other stores I worked with. He has a good reputation and has been in the area a long time.
    - james w y.
  • We hired Brown's Hardwood Flooring after considering others, Ricky's quote was competitive and less expensive than others we received.  He showed up on time for the quote, shared with me how we would approach the job and was a straight shooter.  After awarding him the work, he took the time to come back to put some stains on the floor so we could see and select the one we liked best.  He started the job on time and even sent me pictures of progress.  He kept the mess to a minimum (as much as you can when refinishing hardwood).  He also got job done on time.  Only opportunity for improvement would have been to tape up the shoe mold on our baseboard to avoid having it repainted.  All in all, I would hire Ricky again and recommend him to others.
    - Chris C.
  • Ricky Brown came out and gave us his honest opinion and we talked about what might be done. We did not hire him at that time because we really did not have the money to do anything, but I just needed to know for planning purposes. He was just delightful. I will hire him when I get ready to do the work. He was very easy to talk to. He was a Christian man and clearly a Christian man. He was willing to work with us on the price and so we tried. We do not have any super extra money coming in. So, he was willing to work with us and negotiate what could be done and not done to keep the price reasonable. We were just very happy with the way he dealt with us and his willingness not to charge us anything for coming out and taking a look. We did have a little difficulty scheduling. Our schedules did not match, but it did not bother me one way or another.
    - Sharon D.
  • Ricky and his crew did a fabulous job! They were there were he said they would be and got the job done on schedule.  The 12 year old floors looked better than when they were new.  Ricky also came back afterwards to make sure we were satisfied with everything. The price was excellent for all the work they did.  We had some water damage from leaking failed inlet valves in the washer, dishwasher and the refrigerator (we had a bad pressure regulator on the main water line).  When they were done you would have never know that we had leaks from those appliances. Excellent work! I would highly recommend Ricky and his crew for any of your hardwood needs.
    - William S.
  • It went great. They showed up when they said and did a wonderful job. The floors look like they must have when the 1930s house was new and they cleaned couldn't tell they had been there with the exception if the beautiful floors.
    - CHERYL K.
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Hardwood Floor Installers in Johnson City

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