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Foundation Repair reviews in Johnson City

  • A
    Travis Pruitt spent several hours evaluating our problems, boldly going where no one had dared go before. Not only was the crawl space of our newly purchased property full of junk and damp insulation, but the main support girder had come apart and twisted, and the house was in danger of caving in. Our work crew, Nick and Ben, arrived promptly as scheduled and worked well into the night, cleaning out the entire crawl space, and installing eleven smart jacks, and 6 mil polyethylene. They finished up the next morning by adjusting and fine tuning the jacks to give us a much more level floor, and a much more stable foundation. They were followed by the Master Dry electricians, who quickly installed a dedicated circuit for the crawl space dehumidifier.
    - Richard G.
  • A
    I was very impressed with the work performed and the value it has added to my home not to mention the peace of mind. They started on a Tuesday at 9 am worked 9 hours, came back Wednesday at 9 and was completed by 11 am. Two of the holes had to be dug down 6.5 feet to get under the chimney foundation to support it. The rest of the holes dug for the Piles were only about two feet deep. Not once did any of the four men crew complain about the digging or any of the other very manual labor these guys had to do for a day and a half. They took the time to explain everything in detail as they were doing the work and once they were finished you wouldn't even know they were here. They laid down plastic and piled all the dirt they dug out onto the plastic so once they were done I didn't have left over dirt laying throughout the grass. On one side of the house they were able to close up an inch gap in the brick and block due to years of settling to a hairline of a crack. If I had not replaced some doors and windows throughout the house a few years earlier they would have been able to jack the back side up to almost level. As it is now they just went about 1/16th to an 1/8 on the rest of the piles just to make sure the bracket that supports the house is firmly against the footer. If you have settling issues then this would be the company for you. They have a lifetime warranty that can be transferred to another homeowner (for a small fee) so you cant go wrong. The representative that quoted me the price said you can basically figure $1,100.00 a hole and I don't think the depth matters. The price allowed for 28 feet per hole of Pile to support the house, meaning if they didnt hit solid ground after 28' of pipe then there would be an additional charge of 18 dollars per foot. However is one hole only needs 20 feet and the next needed 32 feet then you could move the balance around to other holes.
    Look them up on YOUTUBE and see how they do it, you will be amazed.
    - Brent C.
  • A
    The gentleman from Master Dry was on time, professional & courteous. We did have to re-schedule the initial appointment due to inclement weather (ie. snow) which was to be expected.
     He gave a thorough inspection of the foundation, found & isolated the source of the moisture problem we had in the basement, and gave us an estimate for repairs. The estimate did include a lifetime guarantee, but the cost ($5,400) was still higher than we expected. If we do have the repairs done we will defiantly use Master Dry, we will have to save up for it though.
    - Kathleen H.
  • A
    Very prompt in providing bid and contract.  Because I had to delay the work for a few weeks, I think the contract got misplaced and I had to call and prod them.  They promptly responded and did the work in a few days of the call.  Courteous, clean, professional.  Only time will tell if this will last the "forever" that it is guaranteed for.  I would definitively recommend and use them again.  I have no way to judge the price, as I didn't find anyone else in the area that does this type of work, but it seemed reasonable for the work involved.  (If you aren't familiar with placing a pier on a sinking foundation, it is a little more complicated than you might think).
    - William W.
  • D
    The work was OK, but he could have paid closer attention to detail and the results would have come closer to what I was expecting. The biggest problem was his workers stole personal property from me and my wife. I work out-of-town so I couldn't be there to watch them. That's what I thought I was paying him to do, but he seemed to be bouncing between other jobs he had working at the same time.
    - Mike A.
  • F
    Started off great, showed up everyday about 7 am to start on job, moved quickly, and appeared to be doing quality job. They seemed dependable and affordable, the more jobs we added, the more his prices dropped, they told me they were saving me thousands and that they were taking a hit by working for me so cheap, but they needed the work. I paid them $20,000 or so for a turnkey job. After about 2 months they began to start flaking on me, not showing up, taking on other jobs. They left me high and dry, with drywall just screwed on, not even cut properly at top, I had to put crown moulding in all closets because of the 2 inch gap from ceiling. All walls are unsquare and plumbing was non existent. I understand the frustration of jobs taking longer than expected, and a few issues they had personally, but didn't deserve to be screwed over! Ended up having to eat about $15,000 more to have other contractors finish job!
    - Brian T.
  • A
    - Kenneth Bruce M.
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Foundation Contractors in Johnson City

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