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Auto Repair reviews in Johnson City

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  • This was a newly purchased used vehicle with no maintenance history. They did a thorough inspection and recommended brake service which I had them perform. I downgraded to a B in punctuality and professionalism because I was expecting a call when the vehicle was ready to pick up and did not get one.
    - mark g.
  • I have been going to them for quite a few years. They are very professional. I call, they set the appointment, they are always there waiting for me when I get there. They do the work and when they finish what they've done -- my car is very reliable so there is hardly anything beyond routine.
    - JUDITH J.
  • This Meineke location will not participate in national promotions such as the T-Mobile Tuesday oil change deal "due to cost". If they don't want to deal with coupons issued by the brand they are a franchise of, they can become an independent shop where they don't have to deal with coupons. Otherwise I expect them to live up to their obligations as a brand franchisee and participate in national promotions.
    - Kevin W.
  • This time I didn't have to wait long to get my car in, so things worked out well.  That's why I gave them the good grade.  When the work is completed on the car, I guess you get a printout.  It's not extremely detailed or anything like that; you just get normal maintenance printouts. 
    - Frederick C.
  • They do what I ask them to do and they're very polite and helpful.  For price, I didn't compare them to anybody else; Infiniti is not cheap, so I would say the same as anybody else, the same price as any other Infiniti dealership.  They are good quality and they use quality parts.  For punctuality, they were ready for me when I got there.  They're very professional. 
    - Alicia V.
  • Sales manager verbally assaulted me over and over and threatened physical violence after I questioned voracity of repair order. Sales manager very unprofessional. Threatened me with violence and constantly and loudly called me nasty names as I walked out of service area.
    - Nina M L.
  • They are excellent on everything. The scheduling online and the professionalism of the people that I deal with.  They listen to you and they thoroughly check everything and I don’t think they oversell you anything. You just make your way in and you are not pressured.
    - Kimberly S.
  • In this example of garbage work, I was told my brakes were the cause of a squealing sound & my struts the cause of the grinding noise. All were replaced. The noises came back after a week. I took it somewhere else & they said I had something stuck in the wheel well. No more noise. Also, they did not charge me for this observation because they said "anyone who put your car up on a lift should have seen that immediately. We don't charge people for not doing anything." Did I mention that I was promised same day turnaround but it ended up taking 3 days?
    - Bo D.
  • We were told the battery was bad. They offered us a cheap price on a battery they assured us would work fine. Starting issues returned. Eventually discovered the battery was under 350 cca (appropriate for a riding lawn mower). We've spent months trying figure out why it wouldn't start on its own. Replaced the battery cables, bought new jumper cables too. All it needed was a new battery WITH ENOUGH POWER FOR THE CAR. This business has scammed several people I know for unnecessary service, under serving their needs, or just failing to spot the issue. I failed to mention in my last review of them that they initially claimed I needed breaks in the back TO ALLEVIATE A GRINDING NOISE IN THE FRONT, DRIVER'S SIDE WHEEL WELL
    - Bo D.
  • I had an oil leak in an older model car that I was giving to my son.  I had it to three other shops and they only made the problem worse.  I took it to Pro Service on a friend's recommendation and it was fixed the first time.  Very professional and everyone knew their business.  It has been 4 months now and no sign of an oil leak.  I will use ProService again for sure!

    - BARBARA F.
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Auto Repair Shops in Johnson City

Companies below are listed in alphabetical order.

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