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Hvac Repair reviews in Joelton

  • A
    Great service & very professional & definitely would hire again Glad I was referred to this company. Chad, the technician, was very good & his job & thorough with answering all of my questions.
    - Julia G.
  • A
    McGee's was great. Came right out installed in one day. They were clean & professional. I've used them for small things before, so I already trusted them. They did great work. We are super happy with them & will definitely use them again!
    - James C.
  • A
    Ken McGee and his team are the BEST. I work at Ace Exterminating Co and Ken and his team were on the spot and very perfessional. Our unit went down a few times and Ken kept trying to keep it alive. But we finally had to accept the fact that our AC unit after 20 years just couldn���t give any more. McGee Air Conditioning came out and gave our unit the proper burial it deserved and put in a new unit for the nexts 20 years. Pricing, on the spot service, the professionalism of his team are second to none. Thanks Ken
    - Patrick S.
  • A
    I called about 8am on Saturday morning and he was here before 10 to get the unit apart and identified it was indeed froze up. He came back on Sunday morning to complete the service. The unit ended up needing freon. His service was second to none to come out on a weekend in the morning and get us back running so the move into our new house was a better experience. The unit, now two weeks later, it working like a champ!
    - Dustin S.
  • A
    Project went well. Technicians Rod and Robert were scheduled to arrive at 9am and were in the driveway a few minutes prior. They were polite and professional and completed the job as stated in the contract.
    My two old compressors outside sat on one concrete pad, which was inadequate in size to accommodate the new compressor. They brought a pad for the new compressor being installed, and agreed with me that leaving the old unit on one giant pad looked ridiculous. One technician went back to the shop and got another appropriately sized smaller pad for the old unit and put it in place. Replacing the pad under the old unit was not in the agreement and they gladly did it at no extra cost to me. They also had attention to detail, as the pads are square to the house and lined up nicely.
    Upon removal of the old furnace and blower housing in the attic, Rod noticed the pan that the old indoor unit sat in wasn't even a real pan at all. The previous installers some 14 years ago grabbed a sheet of galvanized steel, bent all four edges attempting to fabricate a pan and set it in place. I'm all for repurposing materials, but that's just wrong. Rod and Robert stopped by the shop on their lunch break, retrieved an extra, and installed a true pan. Again, another step making it right at no extra cost to me. 
    They were mindful of my shrubs and landscaping, cleaned up after themselves, and even raked out the mulch around the compressors to tidy things up. Fantastic.
    - James S.
  • A
    We needed to replace our old heat & air unit.  I wanted to make sure with the expense of a new unit, I got the right company to install it, and also do the things I thought would be important if the unit was to run as efficient as possible.  Inspect the duct work, registers, and returns for any leaks, and seal as needed.  I thought this should be part of the install.  Mid-State was the fourth company that gave us an estimate, and had two more scheduled after them.  Chris the advisor for Mid-State came out, and spent about two hours doing his calculations, telling us about his company, and answering any questions we had.  During his visit I did not say anything about the things I thought were important as part of the install.  Did not have to, Chris did, said they would check the duct work, registers, and returns as part of the install.  None of the other companies that had given us estimates said anything about doing this.  I canceled the other two estimates I had scheduled for later, and went with Mid-State.  The price was higher than what we had budgeted, but the warranty was better than the other companies I had seen, and I liked what I had read about the company.  The bar had been set pretty high with Chris, and the installers lived up to that bar.  They explained  how the unit worked, installed the new thermostat, explained how it worked, and checked the duct work, and sealed all the registers.  They even leveled my other unit I have for the upstairs.  I have no reason to expect anything less in the future with the twice a year inspect of the unit, and would recommend Mid-State to anyone needing Heat & Air service.
    - John H.
  • A
    After dealing with another authorized Carrier dealer who said he knew my unit, I was ready to throw in the towel.
    This sounds like a soap opera but it is true. Please read entire review.
    We replaced our old HVAC unit in 2007 with a Carrier Hybrid Unit, (For those not familiar, these units combine the best of Heat Pumps and Conventional Propane heating units. Below a certain temperature a Heat Pump is inefficient and uses huge amounts of electricity. At a predefined temperature the Heat Pump stops and Propane is used for heating)  We had some
    problems with the unit just after the flood here in Nashville. The technician who worked on the unit said a part that was needed for the correct repair was not available due to Carrier supplying so many replacement units to homes that had been flooded.  He spoke with the Carrier Corp and they provided a temporary fix to the problem. The technician said he would get back to me when the back log had finished and the part was again available.  The unit seemed to be working properly and we forgot about it.
    The original company who sold and serviced the unit went out of business. We had our unit serviced by a company whose name sounds like dog but they always wanted to sell another unit of gas.
    After searching we found another Authorized Carrier dealer who came and service our unit for a year or so.  Let me point
    out that this unit also had a thermostat that would do everything but your dishes. When I contacted the new company they said they were familiar with this thermostat and knew how to work on my unit.
    Near the end of November 23, 2014 the thermostat was saying there were errors with the unit and to call a service rep. I called the people who said they were familiar with the Unit and thermostat and after a 300 dollar bill they left. My thermostat meanwhile kept saying there were ignition errors and there was a smell of gas near the unit outside.
    I then called Haskins. Their rep said he was familiar with ALL parts of our installation. He showed me the over 200 ignition errors that had occurred in a 2 day period. His examination also pointed out that the board that controls the unit was not working properly (remember the jury rig??) and the fact that our burners needed fixed. Since the Warranty had expired on the unit we decided to replace it. EVERYONE who came to our house since installation and for maintenance has been professional, polite, and punctual.
    Here is the kicker. We live less than 3 miles from Haskins Heating. In my warped thinking I pictured them as a Hole in the wall company that doesn?t know anything. How wrong could I have been? I find out the previous company who serviced our unit had less than 5 employees and Haskins has more than 15.
    I would unreservedly recommend this company to anyone havingconcerns with their HVAC needs.
    Bert Copeland

    - Bert C.
  • A
    They are the best company ever. They are a home performance company. They actually installed the thermostat for free. They just charged me for the thermostat. I like that they are prompt, courteous, reliable, and everything. They are just such an ethical company. I would recommend them to anyone.
    - Larisa H.
  • A
    I lost heat at some point during the previous day and came home from work to a very cold house. Daniel came out pretty quickly, fit us in to his busy schedule, found the culprit - a burned wire in the 2 pole contactor. He replaced it and I have heat! I would recommend him to everyone.
    - Larisa H.
  • C
    The installation went well but the price was much too high. The tech said he was giving us a discount without the Angie list coupon. After I question him more he said the price was better than the coupon. I ask what the price would be without the coupon and said $ 245.00. I next ask why the bill is a $ 185.00 the coupon said a $ 100.00 worth of work for $50.00. Than the tech produce a price book that stated the work would be $311.00 on the regular price. I think the work should have be done for at most an $ 100.00 extra
    - Larry D.
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HVAC Contractors in Joelton

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