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Electrician reviews in Jackson

  • D
    Tim Ferguson Plumbing Air & Electric Co Inc
    We are remodeling an entire house, and completely removing and replacing the entire electrical system, and also a kitchen and a couple bathrooms and need pipes moved and brought up to code. I called them a few months ago for the electrical quote, and then today for plumbing quote. I did not have them come for a quote because they wanted $59 just to come out and give a quote. The electric ended up being a $7000 job, and I expect three plumbing would be a $1500-2000 job and they can't even come out and give a free quote? I have 2 other plumbers coming out with no charge for the quote. In the process of this project, I've had electricians, framers, drywallers, and flooring people come out with no charge for quote. This company has a good reputation, and I likely would have hired them for the jobs. But, I'm not going to pay for a quote. That's not industry standard, and basically I'm paying them before I have any idea what they'd charge for the job. So they missed out on close to $10,000 worth of work, all over a $59 fee to provide a quote, that any other company in town would not charge for.
    - Jeremy G.
  • A
    Tim Ferguson Plumbing Air & Electric Co Inc
    The two workers showed up within one hour of my call. They knew exactly how to fix both items taking no more than thirty minutes to complete the job. They were both professional and responsive to my questions. I would definitely recommend them to my friends and would call Tim Fergerson again for any electrical problems in the future. Highly recommended!!!!
    - David W.
  • A
    Tim Ferguson Plumbing Air & Electric Co Inc
    The provider came within the hour of our phone call.  He immediately found the problem and took care of it.  The people who work for Tim Ferguson are always nice, polite, cover their shoes before entering our home, and explain what the problem is and approximately how much it will cost to fix it.  We have been using them for both plumbing and electrical problems for a couple of years and have never been disappointed.  In fact, we had a plumbing problem one Saturday evening, and they sent someone as soon as they could get to our house.  We were so happy and relieved that someone would come to our house on a Saturday late in the evening.  We cannot say enough positive things about Tim Ferguson's staff - both in the office and the workers who come to our home.  Susan answers the phone and no matter what kind of problem you have, she will make you smile and will do whatever she can to help you.  These are the kind of people you like to do business with.  They are the best!!!
    - Jacqueline L.
  • A
    Tim Ferguson Plumbing Air & Electric Co Inc
    They are good, and reliable. I do more big big stuff, and they are good home electrical people. They are very professional.They have done several things for me. They are very attentive. Their price is a little high, but not outrageous.
    - KIM S.
  • A
    Tim Ferguson Plumbing Air & Electric Co Inc
    They were very knowledgeable and they know what they were doing.  They told us exactly what they will do.  They told us the problems that they found other than what they were doing.  I was very satisfied with their work.
    - Laurel W.
  • A
    Tim Ferguson Plumbing Air & Electric Co Inc
    From the moment Susan answered the phone and said, "It's a great day at Tim Ferguson Plumbing, Air, and Electric!  How can we make your day great?" I knew there was something different about this company.   (I'm not sure if that was EXACTLY what she said, but something very similar to that.)
     More than likely, when you call a plumbing, air, and electric company, you have something going on that probably isn't making your day great, but the way Susan answered the phone caused me to momentarily forget this.   I called about 8:05 and she said that they would have someone out to see me right away. It really was right away!  She said that the technician would call me when he was headed to my home, and sure enough, Albert called to do just that. 
    I'm not sure about you, but I always feel the need to watch over the shoulder of any repairmen/women to mentally document what they see, as if my untrained eye would be able to "catch" them trying to sell me snake oil.  Albert was very professional and went straight to work diagnosing the problem; it wasn't too long before I relaxed and didn't feel any need to hover.  Albert wasn't trying to figure out how to come up with a big problem in order to generate an expensive solution; he was simply trying to assess what was wrong and to do what was needed, nothing more, nothing less.
    It turned out that my unit needed a part replaced.  It was under a manufacturer's warranty, so I didn't have to pay for the part, just the labor.  It wasn't too long before the part was delivered to the house so Albert could install it, and not too long after that before my AC was blowing cool air. 
    Before he did any of the work, he thoroughly explained the cost of the work so there would be no surprises at the end.  I also used the coupon they have on Angie's List to say 10% off the service fee - and that really helped a lot.  
    Did i want to wake up on a Monday, have no AC, and have to spend about $300 to have it fixed? No one would say "yes" to that; however, I can say that Tim Ferguson PAE made the experience as pleasurable as possible under the circumstances and I would recommend them to anyone who asked.  


    - Jenci S.
  • A
    Tim Ferguson Plumbing Air & Electric Co Inc
    We have an  17yo outdoor furnace/AC unit, and it was a little weak in heating the home this fall (like it couldn't get over 60deg), so we had it inspected, and found out it was shot... holes in the heat exchanger [CO], motors dying, the whole works pretty well kaput.
    Ferguson's crew dispatched a great supervisor who sized up the situation and made a recommendation on the spot.   We're staying in the home, so we went with a SEER 13 Amana vs a seer 15  (same product but the Amana has a better warranty and stainless heat exchanger... a must for outdoor installs).   Looking on the web, the price was pretty good, and they tossed the cost of the inspection in for free, installed my automated thermostat for no charge, and also fixed some leaks in the supply ducts, put a new pad  for the unit, as well as updating the gas pipe feed line.  In all, there was no upcharging or nickel and diming...  One quote and it was done.
    I probably could have shopped around, but the time and the headache probably wouldn't have been worth it compared to the team effort I got from Tim Ferguson's team.
    The onsite team (Jared, Albert and Justin) did a great job, and had it all installed by end of the day.
    Yesterday, I couldn't get the home above 55deg... today, it's 65 and solid and the unit is a lot quieter to boot.
    The only issue we had was part of what we wanted to see was duct inspection and cleaning... We were promised over the phone that the inspection would happen and the cleaning would be done  if needed, but the technicians said that Ferguson has never done that work.   Jared responded immediately when we questioned that, and  promised to follow up with the office staff to clear up any misunderstandings about what duct cleaning is and isn't and that TFerguson doesn't do duct cleaning.  But that initial promise knocked down the overall rating.
    - geoff b.
  • A
    Tim Ferguson Plumbing Air & Electric Co Inc
    They were very professional in their sales and bidding process. They delivered exactly what they said they would deliver and completed the job on time.  Their installers were friendly, very professional and considerate of hour household during installation.  Their cleanup was excellent as were all other results.
    - Steve A.
  • A
    KITCHENS BY DESIGN
    absolutely perfect
    From the moment we went to them with our want list it was professionally handled. They assisted with design from pictures that we had shown them of things that we liked.Thier design far exceeded our expectations. The work was done in a timely fashion considering the fact that we were so pleased that we kept adding on more extras.
    - Mindy H.
  • F
    Tim Ferguson Plumbing Air & Electric Co Inc
    2 Men came to my house to give me estimates on some electrical projects I want done.  They told me they would call me with an estimates on Monday.  That was almost 3 weeks ago.  I'm still waiting.  I will not need anything from them now.
    - Jack G.
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Electricians in Jackson

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