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Window Genie of Chattanooga

Founded 2009 • Angie's List since May 2011

B Rated | 37 Reviews

Description

Window Genie of Chattanooga is committed to customer satisfaction and professionalism in the areas of Chattanooga, Hixson, Ooltewah & surrounding communities. With world class training and service standards, you will feel safe knowing our uniformed technicians will take great pride in caring for your home or office. Every Window Genie franchise is locally owned and operated. Your local Window Genie of Chattanooga, TN, carries full insurance, is bonded and uses only the best equipment and materials available in today’s market....

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A
C & C Window Cleaning

Family owned & operated.

Angie's List certified badge
Angie's List Super Service Award badge
Super Service
Award 2019

Verified Reviews

A few reviews for this pro…

F

RATED

06/04/2019

I called Window Genie about cleaning my windows and they sent out someone to give me an estimate. He gave me an estimate to clean my windows and pressure wash the house. I asked about cleaning the screens and he told me that it was included with the pressure washing (otherwise it's a $2 per window charge if you don't get the pressure washing). When they came to perform the work, one person came in...

DESCRIPTION OF WORK
Window cleaning and pressure washing

CATEGORY window cleaning,pressure washing

SERVICE PROVIDER RESPONSE

What is not said here is the follow up service for additional services they felt should be included in the coupon price they received was done at no charge...i.e. track and sill cleaning; pressure wash concrete(because it was connected to the house). We follow up on every job...not just to collect payment, but to make sure it is done to the customer's satisfaction. Please continue to read our exce...
D

RATED

08/08/2018

They claimed to have cleaned the gutters on the back side of our two story home. The gutters continued to spill over and they would not come back out to fix without charging me again.

DESCRIPTION OF WORK
Gutter cleaning

CATEGORY gutter cleaning

SERVICE PROVIDER RESPONSE

We cleaned your gutters on May 14. We followed up with a phone call on May 15. When you paid by credit card on June 14, there was no mention of gutters overflowing. We did not receive any notice of gutters overflowing until July 26. With the record rainfall and storms that have fallen in this area in May, June, and July, your gutters would have been overflowing well before July 26, and you most li...
D

RATED

05/10/2017

When I called to make the appointment I told the person to make sure they had ladders to reach the gutters and windows on back side of house which is 3 stories. I They came unprepared to reach the gutters and windows on back side of house. This happened the first time we used them 4 years ago. They came out and did not clean the gutters on the back side of the house but did not tell us they did no...

DESCRIPTION OF WORK
Gutters and windows cleaned.

CATEGORY gutter cleaning,window cleaning

SERVICE PROVIDER RESPONSE

Mrs. [Member Name Removed], When we were called out two years ago..not four...to clean your gutters, we did not charge you anything as I told you and your husband that the back side of your house needed a 40 ft. Ladder which we do not have. My guys did clean the gutters on three sides of your house at no charge, and I told you would have to get someone who had a forty foot ladder. When you called ...
D

RATED

08/04/2016

I contacted them based on the recommendation of a co-worker. After playing phone tag with them once, I left multiple messages trying to request an estimate, but they never returned any outside of the orginal call. I guess they must not need new business...

DESCRIPTION OF WORK
Window Cleaning and Pressure Washing

CATEGORY window cleaning,pressure washing

D

RATED

07/14/2015

The entire experience seemed like they were looking for excuses not to work. Telling me why they could NOT do something or why they missed items that were supposed to be accomplished. Originally they were supposed to wash all the windows inside and out , and power spray the house exterior and numerous concrete locations around the house. All items were included on the quote that they submitted us,...

DESCRIPTION OF WORK
Power Spray Exterior concrete areas

CATEGORY window cleaning,pressure washing

Services Offered

Window Cleaning, Window Tinting, Pressure Washing, Gutter Cleaning

Services Not Offered

Automotive Window Tinting

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
Yes