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Dermatology reviews in Hixson

  • B
    Chattanooga Skin & Cancer Clinic PC II MD
    The medical staff is professional and informed. My complaint is with the scheduling. At my last appointment, I was taken back to an exam room after a wait of 40 minutes because I inquired about how much longer my wait would be and should I reschedule. I had stitches removed and was told that there were 3 patients ahead of me before I would see my provider. I elected to reschedule and chose an early morning appointment figuring there was less chance for a backup. I still waited 45 minutes to see my provider. I inquired after waiting 30 minutes, and the receptionist's non verbal behavior and tone of voice implied I was bothering her. This office schedules too many people in too short a period of time. Take your patience and something to do when you go!
    - CATHERINE G.
  • F
    Chattanooga Skin & Cancer Clinic PC II MD
    saw Sharon Brown, a nurse practitioner at this location for acne problems and small acne like bumps I was getting on my arms and sides. first visit she kept saying she thought I had scabies even though I told her that I wasn't itchy at all. after scraping of a chunk of skin, she confirmed I was right. then said she didn't know what it was and sent me home with antibiotics. the antibiotics couldn't be taken because the caused problems with my other medicine. on the return visit she said they needed to do a biopsy on a couple of the bumps in order to tell what the were. a week and new new scars later she told me they still had no clue what was going on. this time she put me on 1000mg a day antibiotics for a month. 3 weeks in I developed thrush in my mouth because of them and when I called and asked the nurse what to do I was informed this was not there
    - Christi B.
  • A
    Susong, Rodney C
    she took biopsies of various places on my skin to identify what type cancer they might be.
    perscribed a cream to treat some spots and cut out the place on my back. only came back to see how treatment was working...no issues
    - Kathy D.
  • A
    Fennewald, Dr. Clarence L.
    The office was very clean. I enjoyed Dr. Fennewald and felt I was in very good hands. I have tried two other Dermatologists and did not care to return to them but I will definitetly be back to Dr. Fennewald.
    - Robert S.
  • A
    Susong, Rodney C
    We see various physician assistants in his office and actually I do not see him. I see him on yearly bases. Again I did not see him I saw his staff. I do know the name of his practice. I have been going to him for 20 plus years or so. His staffs were excellent physicians. They were courteous, punctual and efficient.
    - Pat H.
  • D
    Fennewald, Dr. Clarence L.
    I have to agree with several other recent reviews that bascially state that Dr. Fennewald does not have any bedside manners. When he walked into my room, instead of being happy to have a patient who is paying his bills, he seemed irritated to have to look at me.
    For the entire 3.5 mintues that he was in my room, he was short, and non-responsive to my questions. My and quot;mole checkand quot; took all of 30 seconds. I have been to see many doctors in my 32 years, and he was without a doubt the one with the worst bedside manners.
    I do have to say though, that the wait was short and I was in and out within 30 minutes. Currently, I have a follow-up visit scheduled; however, I will be cancelling and rescheduling elsewhere.
    - mary v.
  • B
    Fennewald, Dr. Clarence L.
    When I checked in, I was the only person in the waiting room. I hardly got sat down before I was called in. My wait time was 10 minutes or less. The nurse asked me a few pertinent questions. Dr. Fennewald came a few seconds later, and asked me what was concerning me. He seemed intimidating at first, but as soon as he cracked a smile his personality changed and he was very pleasant from then on. We discussed a few other things beyond my primary reason for being there. He kept asking "Is there anything else?". My take is he's 100% nice guy.
    - Gary T.
  • A
    Lynda Smith
    First appointment, new to Tennessee and it lasted about 30 minutes. Lynda Smith listened and recommended a 1-2 approach. I've not had good luck in the past with doctors listening. Excellent history questions and She gave me several treatment options not suggested by previous doctors. I have a chronic skin problem and the medications currently controls the problem better than anything tried previously. The best part they are not the newest most expensive medications.
    - Nancy S.
  • A
    Susong, Rodney C
    She kept us updated every step of the way, was very encouraging and never missed or rescheduled our appointments. She started with low doses and kept a very close eye on my daughter, since side effects of Accutane can be very dangerous. My daughter, who hates doctors and doctor appointments, felt very comfortable with her. I would recommend her to anyone who has to use this treatment for their child.
    - Donna R.
  • D
    Fennewald, Dr. Clarence L.
    This was my first visit with a dermatologist, but far from my first visit with a medical professional. So I know a thing or two about what is out there and the different approaches doctors have to their patients. While the process of getting to see him was well handled and everything leading up to my appointment went well, the Doctor himself can be summed up in three words: Assembly Line Practice.
    Here is a summary of my visit:
    I made my appointment a few weeks ago. They promptly faxed me (at my request) my new patient paperwork, which I filled out and took with me to my appointment (They also mailed it to me, but I digress). They called a couple days before to verify my appointment, and everyone I spoke to was very nice. I showed up at my exact appointment time, and after giving them my papers, plus any other info they needed, and paying my co-pay up front, I sat to wait. After about 5 minutes I was taken to a room (Just a quick note: It would be nice if the water cooler were made available to patients sitting in the waiting room. It is behind the main door to the left of the main walk up window, I only saw it briefly as I was being walked to my room), the nurse asked me why I was there, and I started explaining to her that because I had never been to a dermatologist before I wanted to talk to the Doctor about a number of things. About 3 minutes later the doctor knocked on my door, but didn't come in. Instead the nurse left, and then about 2 minutes after that the doctor came in. So to sum up, from the time I sat down to when the doctor arrived was only about 10 minutes. Not bad at all, until I found out why it was so quick���
    Unfortunately, it was at this point that everything went downhill... As a new patient I was looking forward to talking to the Doctor about a number of dermatological issues that I had, some old and some new, and deciding on a course of action. Unfortunately this is not how Dr. Fennewald does business. From the moment he walked in I could tell he was either in a bad mood, in a rush or both. From my own research I knew I had sebaceous hyperplasia, milia seeds, and possible sub dermal sebaceous cysts, along with acne. I mentioned this to him, along with a couple other items I was concerned about. The only thing he did was look at my face with his specialized light, and then looked around my neck chest arms and back. He did no inspection of my lower body at all. The entire inspection took less than 60 seconds. He then told me to use certain facial cleansers, and moisturizers, and prescribed me Retin-A. He asked me no questions about myself other than what soap I used on my face. I asked him a couple quick questions while he was writing up my prescription, which he answered very shortly and vaguely. He was ready to get out of there less than 5 minutes after he arrived. I had to stop him before he left because I had a couple other things to ask him about and he said, and I quote ���We can���t go over a laundry list of items today���.
    Was he insinuating that I had taken up too much of his time? Time that I and my insurance company were PAYING HIM FOR? Was he suggesting that I schedule another appointment to come back and talk about the remainder of the concerns and problems I was having? Maybe I'm just old (I'm 35) but I seem to remember the majority of the different medical professionals I have dealt with handle their patients with care, consideration, a willingness to help, and at least with the initial visit/consultation some kind of overall exam to help determine problems that can then be addressed. With Dr Fennewald, I received NONE OF THIS. It seems he is less interested in helping to heal, and more interested in how many people (no, more like piggy banks) he can get in and out of his practice, hence the Assembly Line moniker.
    When he told me that he couldn���t go over my remaining concerns, I told him that I would make sure to note that in my review. So I am.
    Here is my advice for anyone thinking of seeing Dr Fennewald as a Dermatologist:
    If you are looking for someone who has no interest in figuring out the problem and instead will give you a quick once over and write you a prescription, Fennewald is the way to go.
    If, on the other hand, you are looking for a doctor that takes the time to listen to your concerns, address them accordingly, that actually has any kind of beneficial communication between him and his patients, I strongly advise you to look elsewhere.
    - Sean O.
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Dermatologists in Hixson

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