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Handyman reviews in Greeneville

Real People ~ Real Reviews ~ Real Results

  • This was a test run for a bigger remodeling job. My husband and I figured if he was timely, professional, and would gladly do the small jobs, we would use him for the BIG one. Unfortunately, he failed the test. It seemed to go well at first. I contacted Mr Pace by phone and spoke to him directly. He was very professional and promised to come look at the work on the same day. After that, it went downhill. The time for his arrival came and went, so I contacted him again about 2 hours later (after we had delayed our supper plans based on his initial arrival estimate). He told me he had gotten caught up in paperwork and lost track of time. If I had not contacted him, I’m certain I wouldn’t have heard from him again. Needless to say, my small jobs AND my big job will be going to someone else.
    - Stacia P.
  • Terrible!!!!!!! He did not remove the old siding, just the old slates. He put the new siding on top of the old. Now the wind blows into our walls and it is cold and drafty. The deck was built with crappy lumber and is falling apart in places. Deck was not anchored to the house properly. He is unreliable as to when he gets to the house and gets things done. His help is sketchy and I didn't feel safe with them around.
    - KellyAnn D.
  • Russell was always on time, showed up everyday and he kept me involved with the projects. He always wanted to know my opinion and would give me ideas to think about. If saw something wrong he would bring it to my attention and the greatest thing is he did extra work and charged me no labor.
    - kella s.
  • The gentleman showed up as promised, on time, and in a very professional manner discussed the different parts of the project.
    He then stated he would do the math and get back to me... however he was then abducted by aliens as he drove out of my driveway and was not seen or heard from again.
    - Cole S.
  • Job went quite well. Workers started on time each morning, worked hard, were pleasant and respectful. Questions were always answered fully. I was consulted about any problems/issues/questions the workers had. I now have the most beautiful house on the block! Reliable was not the lowest quote I got. Lowes would not do a vertical install. Champion was twice the price. The other local quote didn't have the best reviews here. Very glad I chose Reliable.
    - Dianna T.
  • Day 1 the materials came and they demolished the old stairs. Then the partner Terry Campbell claimed we did not have the correct materials and needed more and while I was discussing with Don Totman why more materials were necessary, the partner Terry Campbell left the job and refused to come back so no further work happened. I ultimately agreed to give Don Totman another $250 for more materials but I told him that if the materials ran over, he would have to eat the cost because he had quoted me $900 for materials and $500 for labor. 
    Day 2 they came back and set 2 of the 4 necessary posts and built the box that the landing would sit on then they left; still no additional materials on the job.
    Day 3 Terry Campbell wouldn't show up and Don Totman could not work without him because of the lack of proper tools. So no work. (Meanwhile, I had no stairs and a 15 ft drop off my porch.
    Day 4 they showed up 9:00. I did not see any progress or any additional materials. At 11:20 AM I realized they were not there working and texted to find out where everyone was. I was told they had gone to lunch and to Lowe's to get the additional materials. I told Don Totman via text that I needed to see some progress. His response, via text, was: "Heres ur progress let someone else finish it not gonna take being pushed anymore sorry and good luck". I looked outside and by the time he had sent the text, they were not only gone, they had cleared out all of their tools, packed their truck and left my yard standing wide open with trash they were supposed to haul away.
    He sent a subsequent text advising that the additional materials were on site. When I asked for receipts and an accounting of my $1150. for materials, Donald Totman originally said he would provide ("on the way") and then when I did not receive and asked again (this is the same day they walked off the job) he said ("trashed up but lowes will exchange sorry"). Sadly the reason the materials were wrong is that apparently Lowe's did not even sell the type of railing I needed so he knew what he bought would not match the existing railing. 
    So I hired another contractor to finish the job because I still had a dangerous condition with the 15 foot drop out the back door of my porch and when he looked at the materials, he told me the railing was incorrect and that the amount of materials was no more than $600. DON'T USE Weekend Warriors aka Donald Totman in Greeneville, TN or his partner Terry Campbell.
    - Sharon S.
  • The bottom line is these guys can do ANYTHING and do it WELL. I am a doctor so I am very picky about everything I do. I myself have never been so happy with anyone I have hired as I am with TEAM RECON! They built a deck and supported it with steel beams - everyone who has seen this monster can't get over the great craftsmanship. We have now asked them to but tile in the kitchen. I am telling you - if you need something done and done right- These are your guys. They show-up, work all day, clean-up when they are done and do the job right! I can't recommend these guys highly enough.  Thanks Team ReCon!!!!
    - Chris C.
  • I usually get 3 estimates for any large job on my home, but when I met this young man and talked to 2 of his references I called and made an appointment. He was there on time, did an excellent job, honest and is very mannerly. I have recommended him to all my neighbors.
    - Shirlee W.
  • Russell was very patient and listened to what we were trying to do. He made suggestions and even provided an example before began the actual work. Once the work started, Russell was very accommodating and always cleaned up after himself.
    - John L.
  • unknown
    - John M.
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Handyman Services in Greeneville

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