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Home Warranty reviews in Gray

  • F
    This is my second dealing with Choice Home Warranty Co. Each time I have contacted them about home repairs they have refused to provide service. On Oct 8,2013 I called Choice to let them know that my Hot tub was no longer working. On Oct 10,2013 a Tech from Professional Services came to my home and diagnosed my Hot Tub. He stated that I needed a new Heating sensor and the hot tub stopped running to protect itself from further damage. He stated he would then contact me when he ordered the part. I never heard anything from him after that. On Oct 17,2013 I returned a call to Choice Home Warranty CO. They stated that I needed a new control board as well as heating sensor. That these things were not covered under their plan. I am wondering just what they do cover..They do not cover hotubs unless they are in the ground, part of a pool system. When I bought this warranty I spoke with sales rep. on phone. I paid for extra coverage for the hot tub. He failed to mention that there were such stipulations as the hot tube having to be built in the ground (pool system). MY hot tub is housed but not built in the ground. I did not receive their contract until weeks later that states these things.. Mind you  prior to this I have had a problem with my heating and cooling system. They covered nothing there either. Is it predigest or scam?
    - Kathryn M.
  • F
    II have read several of the most recent reviews and my complaint falls in the same category.  I have tried to call every number listed on emails for Michael Anderson, Ray B, and James Banbury, our original sales agent.  I have sent numerous emails to all email addresses requesting that someone call me.  I have received no replies.  The main number disconnects.  The claim number rings continuously.  The agent's numbers that I have -- no one answers.Has the business gone belly-up??????I will follow on Monday, 8-20-2012 with a certified letter and a fax to the company requesting resolution on a claim and reimbursement for the policy.Please advise if you have any information about the status of the company.
    - Mary K.
  • A
    Great. The person they scheduled was punctual, professional, and friendly. The work was done very well.
    - Gregg and Robin H.
  • A
    - Sue M.
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Home Warranty Companies in Gray

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