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Basement & Foundation reviews in Goodlettsville

  • A
    FRONTIER BASEMENT SYSTEMS
    I live on a hill in the Goodlettesville/Joelton area and my concrete driveway had started to inch down the hill due to erosion underneath. It was not being supported properly and would only get worse. The previous owner replaced the driveway before I bought the house 5 years ago so I didn't think I would have any issues with it. Nightmare situation for any homeowner and I knew I needed to act quick. I spoke with several companies who said they could fix it and even got several estimates for the cost of repair. None of them felt quite right. Then I had someone mention Frontier Basement Systems and I did a little research on them and decided to give them a try. They were able to not only quote me a competitive price, but also came with the knowledge and quality customer service as well. Eric Furman and Anthony come out and used the polylevel product to stabilize my driveway for years to come. From the first call all the way through to the finished job, every person I interacted with was friendly, professional, honest, and knowledgeable. Most companies have at least one weak link in the chain, but not FBS. They know how to treat their customers with respect and get the job done right. I will be recommending Frontier Basement Systems to everyone I know that needs work done. The peace of mind I have from knowing this is one problem I wont have to deal with again is worth every penny. Thank you again Eric!
    - SAMANTHA C.
  • A
    United Structural Systems, Inc.
    USS came and gave us an estimate in the rain. A very patient guy explained everything and then looked at every inch of the outside and basement to create a drawing for the team. He explained that some of the work may be one of two ways and he would let us know on the actual estimate which way is best. He had looked at the structural engineer's report before he came out and agreed with all of the suggestions made therein, and suggested a process and a timeframe for the work. They were able to work us in before the end of the year and completed the work within the stated time-frame even with a holiday weekend in the mix. The workmen were professional and did not litter in my yard or basement. If we need further work done, USS is tops on our list.
    - April D.
  • D
    The Foundation Specialists
    We had to reschedule due to unexpected travel, and after we waited three weeks, they cancelled on us because one of us would be late to the meeting. They looked at it as though my husband was not going to join us at all when he stated he would arrive after the estimator had started because something had come up at work.
    - April D.
  • A
    B-Dry Waterproofing and Foundation Repair
    The provider was prompt in their visit for an estimate. I showed the gentleman the basement where we are having the issues and he advised me, as a recent home buyer, to return to my agent and seek advice before moving forward with repairs from our own pocket. He also offered some advice on directing water away from the house for now.
    - April D.
  • A
    FRONTIER BASEMENT SYSTEMS

    The provider was kind enough to offer a convenient Saturday time to meet us, look at the basement, and give us an estimate. We received materials prior to the meeting explaining the solutions available and the gentleman had us watch a couple of videos to understand where the water is coming into the basement from. I like the sump pump solution that Frontier offers, we just want a couple more estimates and have not had the work completed.

    - April D.
  • A
    B-Dry Waterproofing and Foundation Repair

    I can't say enough good things about my experience with B-Dry. We are very thankful we went with this company.  They are honest, and committed to providing quality service, at a reasonable price.  They met and exceeded all of our expectations.

    Our problem was a large, unfinished, concrete floored basement that was flooding with ground water during every rain.  We did not know anything about waterproofing, so we did our homework before obtaining several estimates from reputable companies. What stood out immediately about B-Dry, was the knowledge and genuineness of Tim, the project manager, who came to estimate the repair.  He evaluated the basement, explained what was needed, answered all of my questions, and provided information on B-Dry systems, processes, and warranty.  Unlike his competitors, Tim never spoke negatively of other waterproofing companies, never tried to complicate the our issue, and didn't try to sell me unneeded services, even when I asked about an additional option another company had recommended.  Although I did not commit at that time, when he left, I knew this was the company for us.

    I contacted Tim with my decision.  He was able to schedule our repair immediately, and assured me that he would be onsite to supervise the work.  I contacted him several times between the confirmation and scheduled appointment, with questions.  Each time he was quick to respond, very helpful, and friendly.  He proved to be a man of his word regarding every aspect of my repair, which was extensive, and took 6 days to complete.

    The B-Dry crew consisted of Tim, Daniel, Cedric and Luke.  All of these men were friendly, respectful, and hard working.  They made sure my belongings were protected with plastic.  At the end of each day, they put all of their stuff neatly to the side, and cleaned up any messes, taking pains to ensure the safety and well being of my family.  I was kept informed throughout the entire process, and they took time to explain anything that I questioned, making sure the repairs were done to my satisfaction. When the job required an extra day due to the unusually large amount of water under the slab, they never balked at working on Saturday to complete the repair.  They showed up early, with great attitudes, and made sure the job was done right.  I wish more companies exhibited the kind of work ethic, I saw on display during my repair.  It's a rare find these days.

    Our experience was a positive one from beginning to end.  We are extremely happy.  The system is working beautifully, and we have great peace of mind knowing our basement is protected, and warrantied by B-Dry against flooding.  I would highly recommend and refer them to anyone.   









    - Ronald O.
  • A
    B-Dry Waterproofing and Foundation Repair
    I expected a good job and that is exactly what I got.  
    What really impressed me the most is B-Dry's service after the sale.  I recently had some problems with tile flooring in my kitchen and I asked B-Dry to come and check the floor supports to see if they could possibly have anything to do with my tile problems. Consultant, Chip Bertram was quick to respond and was at my house in just a few days.  He was very helpful. (Since then, it has been determined that my tile problem is due to improper tile installation,  I wish I would have picked my tile installer of of Angie's List).
    - John G.
  • A
    Advanced Solutions
    Chris and his team promised to slide our 1 day project in early as he finished some pre scheduled projects. And he did just as he promised. 10 days after our quote he came out to do our project.  Chris and his team showed up on time, did a great job and he covered all work surface and covered our things with plastic sheeting before starting. His job looks fantastic and came with a 10 year warranty. 
    We will gladly use and recommend Chris Vance and his team to anyone in the future.
    - Kristin W.
  • A
    ABSOLUTE WATERPROOFING & DRAINAGE
    They were good. I would give him A's all the way across. I meant to put something on the website for him. He was very thorough and professional. He went under the house, under the crawl space and quickly diagnosed a couple of problems.
    - Donald T.
  • A
    New Beginnings Landscape
    We had just moved to Tennessee and bought a house in Goodlettsville.  My family and I knew there had to be work done in the backyard and had set aside a budget for it when buying the house.  What we didn?t know was that a lot of the contractors in the area were unreliable and untrustworthy.  Our first and second contractor took thousands of dollars and left us with a mess in the backyard.  I contacted Bobby Wilson, now looking for our third contractor, with great skepticism and little hope.  I told him our story and he proceeded to give me a long list of references.  Every reference was amazing and glowing.  Bobby came out to give us an estimate, and immediately struck me as a kind, respectful, professional and caring man. He showed up exactly when he said he would, and was very timely in giving me an estimate.  The price was good (not the cheapest and not the most expensive either).  I proceeded to hire Bobby, still a little fearful.  He wrote up a detailed contract, which helped ease my fears and had us both sign it.  He asked for certain amount of the total cost up front.  Knowing my fears, he called me often, updating me on when they could start and reminding me that he would not cash my check until they were starting the project.  Bobby and his team always showed up on time and kept me informed of what they were doing.  His team really cared about quality. They planted 30 bushes around a retaining wall, and when they stepped back to look, they didn?t like the spacing of some of the bushes.  Instead of turning a blind eye, they proceeded to dig them up and re-space them to look better.  I never had to say a thing.  They brought in top soil to grade and repair our damaged yard.  They put grass seed down and straw.  They re-ran new gutter drains, as the old ones had stopped working. They worked hard and got the job done quickly.  I feel Bobby went above and beyond to prove his trustworthiness to me.  He deserves a glowing review, from yet another customer, and he can certainly add me to that list.

    - Douglas G.
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