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There are 8 highly-rated local locksmiths.

Recent Locksmith Reviews in Germantown

  • A
    Quality Safe & Lock
    Great. Had an immediate appointment available. All the work was done without issues. Paid with credit card.
    - Markus R.
  • A
    The Lockman
    Demetrius did a most excellent job. All the locks turn smoothly, which was one of my concerns, especially with the front security door. I would definitely hire y'all again. Thanks!!
    - Jeff K.
  • A
    MarkKeys
    Arrived promptly after my call, opened my locked door, and checked out the broken garage door that had resulted in the lockout. The spring was broken, but he took the time to check it (without being asked to) in case it was something simple. Nice guy.
    - Linda H.
  • A
    The Lockman
    As usual, it went well. The staff and service providers at Lockman are always, punctual, professional and knowledgeable of their work.
    - Major D.
  • A
    The Flying Locksmiths - Memphis
    It was excellent from the first email to the last phone call. Other locksmiths just would not do the job but Flying Locksmiths did not flinch in helping me out. Andrew even installed the locks in a way that the screen door wasn't a problem. ( I had not even thought of that, but he did!!) I would not hesitate in ever calling them again. I don't praise companies unless they really do a great job. These folks were the absolute best from beginning to end!! Thanks again!!
    - Ron G.
  • F
    TOWN & COUNTRY LOCKSMITH, INC
    I don’t normally leave reviews, but I would not recommend Town and Country Locks. I had an appointment for 3:45pm, and at 4:48 the technician still wasn’t there. After talking several times to the Customer Service Attendee and the Technician, they keep telling me that the Technician was 10 minutes out. Being that I know the area, I asked what was the cross streets to verify. The Technician called me back and started yelling at me, and told me to find someone else. I was thinking, where am I? Horrible customer service... I called the main line, and the phone got disconnected🤔 I will not ever use the company, and I wanted to share my experience.
    - Juanita F.
  • F
    901 Locksmith
    HORRIBLE!!! PATHETIC!!! I PROMISE I will NEVER use 901-LockSmith ever again!!! Immediately after this incident occurred yesterday evening over into last night, I called the company (901 Locksmith) to report this SERIOUS complaint, but no one picked up the phone, even when hours of operation were suppose to be until 11pm!!!! I kept calling after 8pm!!! No way to leave a message to report this complaint!!! I had no choice but to come here to report them. I even drove there this morning wasting gas & had the evidence to show, but the building looks like a "ghost town"/locked up. It was closed , dark, & there was no one to open the door at 9am. I only kept the business card to this PATHETIC company from about 2 1/2 years ago, assuming I was going to get good service yesterday that I had about 2 1/2 years ago, BUT DID NOT. Please know that I am too busy to literally waste time to compose a negative review, but this is necessary. People must know & to beware, seriously. I have text messsages & a camera system to prove everything!!! I communicated with who I thought was the same guy from last time because he answered when I called the same number he gave me on that card 2 1/2 years ago. He stated he still worked for this company. He had me wait all day into the evening, only to have some stranger arrive to my home stating that he was going to install my locks, moments before him stating HE, himself, was going to be there in 10 minutes & not someone else. I guess he forgot that I still remembered what he looked like, but when a totally different guy arrived, I was trying to figure out why. I do not like strangers arriving at my home, especially when having to deal with security aspects of my home. He NEVER contacted me to let me know he was not going to be the one to arrive in 10 minutes. I tried calling him several times when the guy he claimed to have called to place my locks arrived at my home, but my call was forwarded several times back-to-back with no option to leave a voicemail. The guy who arrived saw my obvious frustration when the other guy didn't care to pick up his phone. I stated right then I was canceling & calling another company. Although he apologized about the whole ordeal, something was still very strange about this guy & the whole ordeal. I asked did he know the quote I received from the other guy & he replied, "No, he didn't tell me. He just said you were getting locks changed that will be $135 or $140.00." The guy who arrived quoted an even higher price the pathetic initial guy & I agreed upon. I started to walk away back up my driveway out of disbelief & anger & he started calling me back, trying to negotiate. He literally begged me at the curb to install my new locks I purchased myself. THE ONLY reason I said yes is because I needed the added security for my family & he was mainly going to be on the outside of my home. I was also going to be there to supervise because my trust with 901 Locksmith was gone 100%. And what ever happened to name tags????? No name tag worn. I do remember what he said his name was. (Just so you know, upon the initial conversation with the guy who was suppose to come, I knew that the prices he quoted me were too high, but when I made efforts to not get the work done before confirming a time because of his high price, he hassled me & asked what could I pay instead. He strongly encouraged me to keep the appointment he & I were trying to agree upon.) Keep in mind that the guy I'd been communicating with stated he was only 10 minutes away. I guy who arrived was late. What made it horribly worse is the uninterested behavior of this company after they have taken the money & left. He stated frantically he had to leave when I thought he was done and I told him to wait so that I could make sure my locks were working for me. One of my preexisting locks don't work now because of how he placed the new lock. He KNEW what he did before I could finish checking it. I ended up paying $100.00, but still felt a manager or someone should have been available, but obviously did not & still don't give a d%*!@!! I have no idea how this company received great reviews when I have on camera & text messages of horrible, horrible service I received. IF I COULD RATE 901-LOCKSMITH a thousand NEGATIVE 0s', I promise I WOULD!!!! PLEASE DO NOT USE THIS COMPANY!! GO ELSEWHERE!
    - Ty H.
  • A
    MarkKeys
    Timely Efficient Friendly Professional Excellent experience Will use again as needed. Highly recommend!
    - Terry C.
  • A
    MarkKeys
    Mark did an excellent job for us. He is very professional and trustworthy. He took the time to research and find the best option for matching existing hardware. His prices are very fair.
    - Nancy M.
  • A
    The Lockman
    Came out same day, replaced lock with new key. Fast, quick, courteous, great communication, great price, couldn't ask for anything better.
    - Thomas N.
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Locksmiths in Germantown

Companies below are listed in alphabetical order.

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