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House Cleaning reviews in Germantown

  • A
    Loving Care Cleaning & Referral Service
    The cleaning was fantastic! My sister was so pleased! The lady who did the cleaning arrived on time and worked hard throughout the entire visit to thoroughly clean and accomplish everything my sister needed. I will definitely call again when I need cleaning help for my sister. It is important that I find someone that I can trust who will do a good job - especially when I am so far away!
    - Deborah B.
  • A
    Brenda's Housecleaning
    Brenda and Tammy were great, answered my call immediately and came to view the home the next day. They asked all the relevant questions to ensure we were all on the same page and then provided the quote. I was in a rush so they squeezed us in and did a fabulous job. The whole house shines, and then did not leave until every room was immaculate. A wonderful team and very hard workers. Highly recommend their services to anyone, and certainly those who have a high expectation of quality of work- you will not be disappointed!
    - Greg C.
  • A
    Clean & Pink
    I am quite pleased with the service. They are not always quite on time and a different crew comes each time, which can be hard because they don't know where things are, but I am always here, so it works out. I just reserve the whole afternoon and they come sometime during that time. They are very pleasant and nothing has been broken.
    - Elaine A.
  • A
    Clean & Pink
    At first, they struggled to be on time, but I switched days and things have gone better. The owner will work with you on that. Sometimes they will send 4 ladies to clean instead of 2 if they are running late. If I remind them of something they have forgotten, they are very apologetic and make it right. I have not had anything broken or misplaced, which really pleases me.
    - Elaine A.
  • B
    Laura's Home & Garden
    Laura and her daughter were the "crew". She had given me a window of time to arrive and arrived just after the very tail end of that window. They had their own cleaning supplies - mostly vinegar, which I'm fine with and understand it must be difficult to work with harsh chemicals in that business. They did a fairly good job. The daughter spent most of the 4-hour time in the kitchen which didn't leave much time for anything else, but she did a decent job. Laura was very nice and did work hard. I had purchased a "deep clean" which was supposed to include the baseboards and such but I had to remind them to hit the baseboards several times. Outside of that, the deep clean was a good cleaning and definitely better than others that I have hired to clean in the past. I'm a little picky and want others to see the same dirt I see and clean it well, but I know it's always different when it's not your house and you are on a timeline. All in all the price was good, quality of the work was fine, and more importantly they were very kind.
    - Bernny P.
  • A
    Sparkle Home Cleaning Service llc
    Excellent job.  I was surprised at how thorough they were.  They got in every nook and cranny to make sure everything was cleaned.  They were very efficient too.  I would definitely use them again and have referred them to several of my friends.
    - Callie C.
  • A
    Loving Care Cleaning & Referral Service
    The provider worked with me on time and date as I was moving and had the have the work done at a specific time.  they did a very good job and were very pleasant to deal with.  In my case the garage was empty so they got rid of leaves, cobwebs and dirt and dust.  If the garage is not empty, they will also move your things and clean and replace them in an orderly manner.  It's not something done often but once in awhile it's nice to have the garage thoroughly cleaned.
    - Michele L.
  • A
    Extreme Clean
    Went really well.    I do have to follow-up with this type of cleaning by vacuuming the rugs to get the remaining solution out of them the day after but a small price to pay for the results.  My old carpeting looks great and the two guys were professional in that they completed the job quickly without compromising on the quality.
    - Denise B.
  • A
    Me & My Bucket Cleaning Service
    The entire experience was great and I'd recommend them to anyone looking for a thorough and professional cleaning service. Through email, phone and text, they were very responsive during the entire process and punctual as well. We are more than pleased with the attention to detail and our home has never looked better!
    - Jessica T.
  • D
    Elite General Services
    Had Elite General Cleaning every 2 weeks for 4 hours  since  coupon on Angie's List 3 years ago.  Owner, Elsa,  very competent, gracious; her workers were professional and did a great job. She provided all cleaning supplies-organic-and used microfiber rags. Cleaning involved dusting, vacuuming, cleaning kitchen appliances (outside), dust/clean cabinets, polish granite, clean hardwood floors with my special soy based cleaner, scrub and clean 2.5 bathrooms, dust for cobwebs, dust baseboards/window sills, clean glass on picture frames/curios, mop tile floors. She uses a variety of non or limited English speaking women from South America but always 1 on team of 2 or 3  who spoke some English and could communicate. They did a wonderful job and we rewarded them with bonus cash on holidays. About 6 mo ago, her team of "regulars"  disappeared and every 2 weeks, different women showed up, many speaking so little English I'd have to call Elite or send a note. Recently, the cleaning was so poor, the manager, Ashley came  to inspect - they gave a free cleaning. In  past  months, shower doors  never cleaned inside or out-the worker feigned not understanding. For the past 4 cleanings, I have smeared soap over the glass in order to have a mediocre job done-still water spotted-not like it was cleaned previously. No matter how many times I now ask to have the outside of kitchen cabinets wiped, they never do it- no longer dust  kitchen/ dining room chairs, table legs, clean baseboards and cobwebs, clean glass on curios/ picture frames.  Used to lift the edges of large area rugs to vacuum and remove the bathroom rugs to wash the floor. This hasn't happened in months. They refuse to use the soy cleaner on hardwood floors, preferring to damp mop. This has considerably dulled the kitchen floor. Today (4/22/15) was the last straw. 2 women appeared; one stood around dazed-don't know if she was on something-until the other cleaning the kitchen told her what to do. She acted like she never handled a vacuum-the carpets still were dirty; twice asked to have tub cleaned -it's still got soap in it. Used 2 rolls of my paper towels. Called Ashley -said they no longer provide rags to clean, only "wet cleaners". She called and spoke to worker and rugs re-vacuumed. Furniture not dusted in any rooms. They raised my rate 25% a few mo ago and cannot provide paper towels? Plus, who polishes with paper towels? BEWARE of this cleaning company. I'll NEVER use them again.
    - Louise W.
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Home Cleaning Services in Germantown

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