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Exterior Contractor reviews in Germantown

  • D
    Olde Town Interior Exterior Painting & Repair
    We met with Richard 3 times before accepting his bid. He promised quality work, punctuality, professionalism and expediency (siding repairs and house painted by Christmas). He gave us a VERY detailed outline of every board that would be replaced and how trim would be rebuilt, priming of boards before installing and house painting needs. Richard's project manager, David, asked us to order siding and have it delivered which we did on Monday, 12/10/18. As we were getting into this project at the beginning of winter, warm, non-rainy days were a precious commodity. The wood sat on our driveway for 3 good weather days before the rain set in. No one came to work on the project except to cover the siding with plastic. The following week the weather was good off and on. David and his team of workers would show up anywhere between 9 and 10:30 am and leave around 2:30 - 3:00 missing several hours of good weather. We had few days of good weather so taking advantage of each hour was important. The following week this again went on. Showing up later than they said they would arrive and leaving with at least a couple of hours of sun left. After the third week of this, along with the work being low quality, we fired this company. The entire time this work was being done, my husband supervised the work. Not because he's a micro-manager but because the work was not being done as Richard and we discussed and Richard promised. Richard was no where around during the project. He was out of town. My husband called him several times and asked that he come see the quality of work being performed. Finally at the end of the second week he showed up. My husband has the option of working from home some days. Thankfully he could do that those 3 weeks otherwise there would have been more disasters than there are. We are hiring another company to complete the job and they will have to redo some of the work Richard's company performed. Siding was put on uneven and not flush to the house. They left an end of our house open for several days allowing roof rats to enter. They tacked up flimsy plastic sheeting that blew off during each storms Finally my husband went out and bought durable plastic for them to staple on that would withstand the rain. They would prime some boards and then not prime others. There was no consistency. They installed the siding the wrong direction on our dormers and it had to all be removed and reinstalled requiring us to buy more siding. Unfortunately, we paid them $1000 each week except the last. The day following their firing, one of the workers showed up at our house because he hadn't been told they were fired. He asked my husband if he had made a payment on the completed work because he hadn't been paid in 3 weeks. I know for a fact David got paid because the bank called me each time he showed up to cash the check we wrote him. My suggestions is to run from this company! Don't walk!
    - Alisa B.
  • A
    Roof Cleaners, LLC
    lofton gave ma quote and I didn't initially want everything he gave me a price on; we agreed on what needed to be done and agreed on a price; lofton was very punctual and called me once when he leave to check on another job and then the rains came and couldn't finish; as soon as the sun came out the next day he called me to let me know he was going to finish; My roof likes like a brand new roof; very professional and would definitely hire him again
    - mel p.
  • A
    DE Masonry Inc / The Chimney Doctor
    Essentially, we had our fireplace almost completely replaced--except for the bricks. The work went well. Workers were always here when they were scheduled and worked quietly and efficiently until the job was finished. We were afraid the job would be dirty, particularly inside because such extensive replacement had to be done. However, we were amazed at how little soot, ashes and dirt escaped into our den--practically none. The job was done on budget and on time.
    - John P.
  • A
    Aaron Painting & Construction
    Best paint job we've had on the house. Aaron painting and Construction came out with a five man crew, that worked from 8am to 6:30 pm everyday. Our house usually takes 2 to 3 weeks to paint, but the Aaron painting crew got it done in 7 days not counting the weekend. They are also a construction company, which means I didn't have to find a carpenter , when rotten wood was found during the scraping process. Don, the owner, was easy to work with, honest, and got the house painted and rotten wood repaired for a fair price. I couldn't be happier with their work! Thanks Aaron Painting and Construction! Great Job!
    - Karl D.
  • A
    Oliver Home Repair
    Mr. Oliver and his team did an excellent job on our deck. He kept me up to date on when services would be performed according to the weather. He team was very efficient and very tidy. They did an excellent job sanding and repairing and performing general maintenance on our deck. The paint work was very even and tidy. I would definitely use him again!
    - CHRISTINA H.
  • A
    S & M Customs
    Matt was great to work with and did a great job. I especially like the fact that Matt self performs all of the work with the assistance of a helper - he did not subcontract any work to others or work with a large crew. His pricing was fair and he finished the project in the time frame that he gave at the beginning. I recommend him highly.
    - Art O.
  • A
    S & M Customs
    Matt was amazing...so precise and so reliable. The job entailed much more than he originally quoted but he stayed with his original quote. We were so pleased with the job we knew we needed to do more for he and his coworker!
    - RoseAnne S.
  • A
    Oliver Home Repair
    William and his team did a great job building a fence section for us, as well as pressure washing the rest. His quality of work and communication is excellent. Additionally, he gave an accurate lead time to begin the project and completed it as he said he would. Oliver Home Repairs is the best! A+++++++
    - Matthew P.
  • D
    Coopertown Chimney & Wildlife Services
    While these guys do great quality work, are clean, and are punctual, I'm not convinced that you always "get what you pay for". These guys are astronomically over-priced versus their competition, which will often do equally good work for you. But, what really gets frustrates me about them is that they try to doom and gloom you into using them as soon as possible with a very high quote, only to offer a 10% discount off the price if you sign with them immediately. Their quotes are so high, that you could easily afford a second or third opinion from other service providers and still come out ahead from their quote. Their sales tactics are the same across all of their services lines.
    - Francisco B.
  • A
    CertaPro�� of Collierville, Germantown, & Memphis
    Certapro's service was superb. Painting was excellent. The job was completed quickly and as requested. Mitch and Mickey were attentive to my requests. They made every effort to insure my satisfaction with the job. I would definitely hire them again.
    - Jerry H.
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Home Exterior Specialists in Germantown

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