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Over 157 reviews for
Germantown Garbage Services from people just like you.

A
"excellent communication, solicitous of my schedule and cats comfort. Cared about not banging newly painted walls, etc. Quick in removing and on time...

-Constance S.

F
"In the past three months of new service, I can honestly say that I had to call Waste Management over 15 times to get them to come pick up the trash. When we first" started the service, they missed both the trash pick up and the recycling at least three times, which required phones calls from me for two weeks. Then they missed the trash cycle again, until they finally were able, after three weeks of constant calling, to figure out the pick up. The recycling continued to be a problem. This last month was the first month they finally were able to get the pick ups on the scheduled days. I told them I wanted a refund for all the times they had missed pick ups on the recycling and the three times they missed on trash. They apologized and said they would definitely refund my account. When I got the bill, all they took off was 10 dollars. The bill was 139.00 dollars. (they had increased it $10 dollars already on the new bill, which had been $129.00 the first quarter). When I called to complain they said that the recycling was free so they don't reimburse that. I told them my time spent on the phone continually calling them to come get the trash they had missed was worth more than $10 and they had also missed regular trash several times. They said the cost of the trucks driving, and other fees, cause them to not give more of a refund. So they were charging me the fees it cost for them to finally come out and get the trash, even though it required me to call for days in a row because they would continue to promise they would come, then they wouldn't. He came back on the line and said he could give me a $29.00 refund, which still seemed ridiculous to me. I had been told from a customer service rep the last time I had talked to them that they would give a "significant refund" since it was noted all the times I had called. I don't consider $29.00 significant. I was a new customer, they should have been concerned about how horrible my service was and at least compensated half the bill, since half the time they had been late on the pick ups and forced me to call as much as 4 times (4 days) in a row for each miss to get them to pick it up. When I told them I was just going to cancel service, they said fine and canceled. And guess what? My three containers they were supposed to pick up already are still sitting out front.....

-Jane D.

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Local Articles in Germantown

hazardous materials, disposal, paint, garbage, trash
Biohazard Remediation, Hauling, Garbage Collection, Painting - Interior

Before you toss it, check the label. Some hazardous items — even batteries and ink cartridges — should be disposed safely, which doesn't mean at the curb! Why?

Hauling and trash removal services are normally booked two to three days ahead, so plan ahead when scheduling your service, says Macera. (Photo courtesy of M & M Disposal)
Hauling, Garbage Collection

Believe it or not, there’s a right way to go about hiring a trash removal service. One highly rated provider explains guidelines for trash removal etiquette.

Trash Removal reviews in Germantown

A

Rating
We had a tree come down during a storm. A tree service cut up the downed tree, but we mistakenly thought the county would pick up
Germantown Garbage Services Provider Name Locked
, limbs, etc. That not being the case and needing to handle the cleanup/disposal ourselves, we were referred to one of the national trash companies via the county.
Hoping to use a smaller, local company, we checked with
Germantown Garbage Services Provider Name Locked
and they offered us a better price.
They dropped off the dumpster, placed it exactly where we wanted it and picked it up when promised, despite being a very busy time of the week. The man we dealt with was professional, very friendly and knowledgeable, as trying to gauge what size dumpster we needed was a bit of a challenge, and his advice was extremely helpful. He mentioned that they were in the process of expanding their services to include smaller/medium size junk removal/clean-up jobs, as well as dumpster rental/haul-away services.
If you need sanitation service/dumpster rental, I highly recommend
Germantown Garbage Services Provider Name Locked
.
- Diane F.
A

Rating
I had an easy and pleasant experience dealing with this provider. The pricing is fair and honest. You can get the pricing deals on the
Germantown Garbage Services Provider Name Locked
website. The guys can probably give you the dimensions of their trailer to give you an idea for how much of your items will fit. The men who came were very professional and very polite. They do have later work hours; so if you need them to come by after you get off work, I believe they can work something out with customers.
- james M.
F

Rating
First Call: They told me that my credit card was declined. I told them that was not possible and asked them which credit card they had on file. They said I would have to discuss it with management , took my name and number and told me they would pass it on. No return call received. Second Call...Same as the first Third call same fourth call: I was informed the reason my card was declined was because the person with my name (a very common name)that lived at this address canceled their account in March because they were moving to Florida. So how come until three weeks ago I was getting my trash picked up like normal. I tried to inform them I had lived at this address for over 5 years and I have never cancelled my services. They asked me what the phone number on my account was I told them and they told me no that was not the right number and they said the phone number was located in Florida.. I told them I think they pulled up the wrong record. Response: "No our records are never wrong" Fifth call: Same old Same old Sixth call This time I was told that they had not received payment for a long time and therefore they cancelled my account. Did they notify me of this change? NO!!!! Then they told me they can reactivate my account just pay the quarterly fee and they will reactivate my services. Yeah right. I decided to give it one last try because as I said in the beginning the men in the field have always giving me excellent service. I have been a loyal customer for 5+ years . It is not however worth the headaches of dealing with so called customer service. So I will now look for a new company to provide these services with some regret. I suggest to anybody reading this review if you are with Right Way disposal Service change companies, If not don't start services with
Germantown Garbage Services Provider Name Locked
.
- Gary W.
A

Rating
Germantown Garbage Services Provider Name Locked
was very professional and friendly on the phone. She was knowledgeable about the whole process and kept me informed when ever I needed help.
Germantown Garbage Services Provider Name Locked
was friendly, extremely talented driver able to maneuver the 30 yard dumpster to right where we needed it. They provided pick up and return service and even a second box to replace the first as it was being dumped. I highly recommend this company. They deserve a thumbs up . A+ rating!
- Carol L.
F

Rating
NOTE:
Germantown Garbage Services Provider Name Locked
's performance went downhill starting in
Germantown Garbage Services Provider Name Locked
2015; therefore, the responses to this survey pertain to my community's service beginning in
Germantown Garbage Services Provider Name Locked
2015.

Germantown Garbage Services Provider Name Locked
was scheduled to pick up my community's recycling on Tuesdays and garbage on Fridays... They no showed multiple times... Several of us called their office at different times and were all told by their customer service representative that all she could do was send a request to "dispatch" which was pointless. I asked for a manager to call me back and one did not. We were also told that if a pick-up date was missed,
Germantown Garbage Services Provider Name Locked
would rectify the situation by sending someone out the following day. This did not happen either. Our service this month has been sporadic at best. My community's
Germantown Garbage Services Provider Name Locked
management company asked
Germantown Garbage Services Provider Name Locked
to cancel our contract due to non-performance and
Germantown Garbage Services Provider Name Locked
's Legal representative told her that they would still hold us to their contractual cancellation clause. So, basically we are supposed to pay for something we are not receiving and our trash and recycling is just supposed to sit outside in the
Germantown Garbage Services Provider Name Locked
heat until we can procure a new service provider without overlapping with
Germantown Garbage Services Provider Name Locked
?
While their price was a little less than other providers, their performance and customer service has been substandard to say the least. I WOULD NOT use this company.
- Jennifer B.
A

Rating
Emptied lots of furniture from house for his special price of $149. Same type of service cost me $350 from another mover who was a shake down artist.
Germantown Garbage Services Provider Name Locked
was professional and just came and did the job with no drama. I won't hesitate to have them do any work in the house.
- Frances M.
A

Rating
Contacting the company was easy and they answered very quickly. They were able to give me a preliminary figure about how much it would cost to take the shed apart and haul it all away including the wooden base the shed sat on. I scheduled the appointment for Saturday morning at 8am. A supervisor showed up right at 8am and began taking the shed apart while the 2 other guys with the dump truck showed up about 15 minutes later. They were very careful not to damage any plants or fencing around the shed. Everything was finished in 1 hour and they cleaned everything up afterword. I think cost was a bit high but you get what you pay for in this case. They also applied the $20 off Angie's List discount. Overall experience was excellent! Very professional and quick. Highly recommended.
- Christopher B.
A

Rating
Great. Prompt, professional, polite, friendly and efficient. They were very careful with all of the furniture and moved everything just where I wanted it. They also squeezed some time into their already booked schedule about 4 days later in order to accommodate me and the person repairing my furniture to go and retrieve the piece and return it to me when the repair was finished. Highly recommended!
- Susan E.

Garbage Services in Germantown, TN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800 Got Junk - Memphis

2071 Hillshire Circle
Memphis

1-855 US Trash

9160 Hwy 64
Lakeland

AAA Remediation Inc

PO Box 267
Cross Plains

Debris and Junk Removal (MemphisTn)

4216 Fairmont Ave
Memphis

DON HUCKABY PLUMBING INC

1200 Nate Cv
Cordova

J & J WASTE

3092 E RAINES RD
Memphis

Memphis Water Damage

80 South 2nd Street

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