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Tile Installation reviews in Germantown

  • A
    Frontline did great work for a great price! I was impressed with how fast they finished my walk-in shower, tub surround, and kitchen backsplash. Lonnie and all of the contractors were very polite and courteous throughout the entire tile project. I will definitely use Frontline again for any future projects.
    - William M.
  • F
    I asked for someone to come out and provide an estimate for the following week (I was off work that week). Premier responded late Friday that they could come by on Tuesday. I said that would be fine. On Sunday I received an email sating they were booked for the week and were only available the following week. I asked if hey could find some time to come out earlier. No response back for a few days. I asked again if they could accommodate as requested or if they could provide an estimate on Saturday or after 5PM. They said no. Premier was non responsive and inflexible after offering and then denying my original request.
    - James T.
  • F
    Totally unprofessional. Total disaster. I kicked these crooks out of my house half way through the job and took Chase Turk to court. He has not paid me what he owes from our court case. Chase Turk and his crew do not have any sort of contractor or home improvement licenses. Check with the State of Tennessee Board for Licensing Contractors disciplinary actions reports for May 2017 to see Turk Tile's unlicensed civil penalty fines.
    - Kara A.
  • A
    Very well. A few mistakes were made. However, each was corrected. We did not notice on of the mistakes, but Cash did, called it to our attention, and fixed it. He was always responsive and exceeding honest.
    - Mike V.
  • A
    Super! Superb! Outstanding!  We all wish that our selection and dealings with all contractors went so well and were as satisfying as our experience with Mr. Cole Caldwell.  From first contact to conclusion he was timely, realistic and forth coming with positive recommendations.
    Cole closely supervised his two grown sons as they carried out the demolition of the old shower and the removal of the debris.  He made constructive recommendations for rebuilding the shower and how to trim out our selected tile to achieve the best effect.   He rebuilt the shower from the bare studs out and laid finish tile, and left the site fully finished and clean after finishing on schedule.  Cole arranged the plumber and recommended the glass fabricators and installers.  All associated work was timely, professional and priced realistically.
    - Jason W.
  • A
    I want to start out by saying that this was the "MOST PROFESSIONAL" individual I've met in a very long time. He was prompt, courteous, very friendly, and honest. He provided an estimate on a Friday, and happened to have an opening on Monday. he promised me that he would be there first thing Monday morning (7.30 AM), and he was there on time. His crew was very friendly; we ended up having lunch together. There is something about this gentleman's company that is hard to describe. I am glad I found him on Angie's list, and his ratings truly reflect his delivery and quality (so far).  His team was done in less than 5.5 hours, and the room looks awesome. He did not cut corners, and try to rush out. He visited a few times to check on their work.
    My only complaint - HIS COMPANY DOES NOT INSTALL CARPETING - I WOULD HAVE INSTANTLY GIVEN HIM MORE BUSINESS (3-4 times what I spent on my hardwood installation). However, he was gracious, and offered a referral.
    I have run into price gouging contractors, who think homeowners are idiots, and unprofessional to say the least. I have run into enough of them, so I am speaking from experience when I say, Pete Anderson is someone I trust, and someone I would give more business to in the future!
    Thanks Pete! I wish you and your company great success.

    Since the last review - a couple of months later....

    I had some uneven buckling of the wood flooring; Pete promised to come by and push some sort of glue through the flooring to make it even, since the slab can be uneven - I left a few voicemails, and no response back...
    - Srinivas S.
  • A
    I would definitely use them again, and plan to next year when we replace the carpet in our bedrooms with hardwood floors.  They did a GREAT job and my floors look amazing!  There were a few picky things that I had them come back and touch up after the installation was complete.  Patrick did a great job addressing those issues and I'm really, really happy.  
    The crew that installed the floors were great. They worked hard and did a really good job, and they also did a great job cleaning up every day when they left.  It was nice not to have to worry about dragging the old carpeting to the curb for pickup - they took care of everything. For the most part, they came when they said they were going to be at the house, and worked all day - including a Saturday.  
    Danny returned my initial inquiry promptly and met with us to take measurements for an estimate and advise us on the pros and cons of various flooring options within 3 days of my phone call to him.  Overall, we are very pleased and I would highly recommend them to anybody looking for hardwood floors.  My neighbor is a retired contractor, and he is very picky and had worked with Danny and MSF in the past on several different jobs, and thought very highly of them.  I'm glad I took his advice!  


    - Janice H.
  • A
    Paul's Tile were very professional in their assessment of our needs.  Their's is the first estimate we have gotten for the job and it was very thorough but we are in sticker shock at the cost of remodeling.
    - Jeanine P.
  • A
    We hired J&D to remodel our kitchen, install tile flooring, refinish hardwood floors in another part of our home, and also to paint multiple rooms.  We worked primarily with Ken and Shannon, but also David with the tile.  They were 100% professional, prompt, and prepared for all of my questions, concerns, and yes, even revisions.  I was quite worried about our first major remodel but Ken put me at ease and was very helpful when I had (many) questions.  The team was clean, courteous, and completed the project on budget and on time.  And the results were GREAT!  We are now a few months "post-project" and could not be happier with the outcome.
    - Marj L.
  • D
    Had Elite General Cleaning every 2 weeks for 4 hours  since  coupon on Angie's List 3 years ago.  Owner, Elsa,  very competent, gracious; her workers were professional and did a great job. She provided all cleaning supplies-organic-and used microfiber rags. Cleaning involved dusting, vacuuming, cleaning kitchen appliances (outside), dust/clean cabinets, polish granite, clean hardwood floors with my special soy based cleaner, scrub and clean 2.5 bathrooms, dust for cobwebs, dust baseboards/window sills, clean glass on picture frames/curios, mop tile floors. She uses a variety of non or limited English speaking women from South America but always 1 on team of 2 or 3  who spoke some English and could communicate. They did a wonderful job and we rewarded them with bonus cash on holidays. About 6 mo ago, her team of "regulars"  disappeared and every 2 weeks, different women showed up, many speaking so little English I'd have to call Elite or send a note. Recently, the cleaning was so poor, the manager, Ashley came  to inspect - they gave a free cleaning. In  past  months, shower doors  never cleaned inside or out-the worker feigned not understanding. For the past 4 cleanings, I have smeared soap over the glass in order to have a mediocre job done-still water spotted-not like it was cleaned previously. No matter how many times I now ask to have the outside of kitchen cabinets wiped, they never do it- no longer dust  kitchen/ dining room chairs, table legs, clean baseboards and cobwebs, clean glass on curios/ picture frames.  Used to lift the edges of large area rugs to vacuum and remove the bathroom rugs to wash the floor. This hasn't happened in months. They refuse to use the soy cleaner on hardwood floors, preferring to damp mop. This has considerably dulled the kitchen floor. Today (4/22/15) was the last straw. 2 women appeared; one stood around dazed-don't know if she was on something-until the other cleaning the kitchen told her what to do. She acted like she never handled a vacuum-the carpets still were dirty; twice asked to have tub cleaned -it's still got soap in it. Used 2 rolls of my paper towels. Called Ashley -said they no longer provide rags to clean, only "wet cleaners". She called and spoke to worker and rugs re-vacuumed. Furniture not dusted in any rooms. They raised my rate 25% a few mo ago and cannot provide paper towels? Plus, who polishes with paper towels? BEWARE of this cleaning company. I'll NEVER use them again.
    - Louise W.
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Tile Installers in Germantown

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