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Basement & Foundation reviews in Germantown

  • A
    Redeemers Group
    Great, they were professional, responsive, and even bumped up my appointment to knock it out immediately. If you get any of their services, make sure you reference me. Also, they have a 10% off coupon in the Memphis Clipper magazine or valupak coupons.
    - Michael G.
  • A
    Redeemers Group
    Project went well. Our crawl space was gross but not totally terrible. We did renovations on the first floor of our house, and when we pulled up the ceramic tile floor that was in our kitchen, the backside of the tile was covered in mold. I wasn't concerned about having a dirt crawl space or honestly the water in it until then. Kind of assumed out of sight out of mind. They fully encapsulated the crawl space, added a dehumidifier and sump that were appropriate to our size space. Didn't think they were trying to sell me more than I needed. I had to install an outlet in the crawlspace for the dehumidifier, but they told me I would need to. I don't know anyone that wants to spend money on their crawl space, but I wasn't about to have mold all through the house from the moisture coming from below.
    - Ben G.
  • D
    Mr Rooter Plumbing of Memphis
    We did not use this provider, just spoke with them on the phone. The reason I chose to call them was because of all the good reviews they had on here. On Nov 29th, a very recent review from an angieslist user, the company responded to the review and stated that if their work is refused they simply leave and do not charge for diagnostics. This is not true. The person on the phone I spoke with told me it would be $186 just to come out and look at the issue. We did not use them.
    - William D.
  • A
    American Standard Foundation Repair
    What great guys! They came out the next day and checked out all of my concerns. They even got out the fancy super-accurate level to check all over my floor and doorways (visually things look uneven but the machine says they are actually level) to allay my worries. They checked all over inside & out and saw no causes for concern and showed me what to keep an eye on that would alert us to potential problems. They gave me a quote for a French drain to alleviate a drainage problem and were quick to tell me what they had (& didn't have experience fixing, like a roofing issue). No attempt to sell me on unnecessary services and they gave me free piece of mind! I will definitely use them to get the French drain in a few months. I'm so grateful to find an honest, knowledgeable, and friendly firm!
    - Diane B.
  • A
    American Standard Foundation Repair
    They did a great job at a reasonable price. We had to change some schedules due to their other jobs taking longer, but it worked out just fine. They came twice and did a great job and also cleaned up the garage after the work was done. We had 3 concrete steps that had to be jack hammered out and then a bit of patching done to the wall. Mr. Wells was very responsive on email and the person who did the work was really very pleasant and professional.
    - Vaibhav G.
  • A
    American Standard Foundation Repair
    They went above and beyond what a normal foundation repair company does, only so that I can be happy.  Although I wouldn't want to deal with foundation repair ever again, I would use them again if the need arises.  I highly recommend them.  |
    - Saadia O.
  • A
    East Shelby Pool Removal and Demolition
    Jeff Walters renewed my faith in contractors. He came when he said he would. He did more than he committed. He finished the project on exactly the schedule he promised. And he kept me informed every step of the process. What an amazing transformation of my back yard from useless, old, and ugly to beautiful oasis in just three days!
    - Jeana L.
  • A
    Redeemers Group
    Was referred to company.. Owner came out to do (free) initial evaluation of our foundation and of the crawlspace. Overall we were expecting a barrage of bad news. We were expecting to have to stabilize a particular spot where the weight of all the interior walls downstairs comes together to support the upstairs. They were honest that we didn't actually need to do that which saved us an additional jack. There were also honest about the condition of the crawlspace (that is was a lot better than expected).
    Re: foundation: They showed me from inside the house where the foundation was failing. Liked that I could see it for myself where it wasn't as visually obvious. So I knew they were being honest about where the foundation was failing and where it was not. One room downstairs had a terrible ski slope effect in the floor which I was bracing for an extensive repair. They were able to stabilize that particular area with only 1 jack. Also stabilized a 2nd area that was a more immediate concern. (We had 4 total spots where foundation was failing).
    Did a lot of research online on my own to see how their method/system/whatever was different from other companies. A lot of information available on their website (and other external sites that it leads you to) that I found helpful. Seems like a permanent solution versus a band aid that a lot of foundation companies use. Also have a good BBB rating. 
    The guys that came to do the work were on time, courteous, picked up after themselves, worked the whole time they were there..(Philip and one other guy...)
    Communication was good...other then initial mtg with owner explaining work, Philip explained work again when he got there to do it..Knew when they were going to be here, how long it would take,etc...
    We will have them back in the future to complete the project (stabilization in 2 additional areas ) as funds allow. Not an immediate issue with the other 2 areas or I would have taken them up on their financing option and done it all at once. Overall very pleased.
    - Rosemary g.
  • A
    American Standard Foundation Repair
    We requested an estimate and Jae arrived on time and gave us a price for fixing our foundation. He was very knowledgeable and willing to work the repair around our schedules. A date was scheduled for the repair but bad weather forced them to come a day early. We were given advance notice that they would be coming early. On the first day of work, when deep holes were being dug by hand beneath the foundation, one of the workers accidentally cut our phone line. We notified Jae of the problem and he had one of his people come out a few hours later to fix the problem.

    The front porch cement replacement was also done on the first day. One of Jae's people also showed us how and where to place the gutter drainage pipes. The first phase of the repair was finished after a rain delay of one day. The second phase of the repair included the installation of four more piers and also the replacement of cracked mortar in the exterior brick work. The workers came on time and were finished in two days.
    - Bill C.
  • A
    Crawlspace Doctor
    I normally don?t take the time to write these up as most vendors are average. I do write up the real bad ones and the very good.  Not many make the very good category.   

    The Crawlspace Doctor (Matt) is one of the best service companies I?ve ever dealt with over the last 30 years.  Matt spent a great amount of time explaining, photographing and estimating our problem. He was successful at getting the water and dampness out of our crawlspace.  The space is bone dry now and the job was completed on time.   Our problem was unique as a few years ago another crawlspace company had done a very poor job putting up a barrier. Matt came in and fixed their errors for a very reasonable price.   Matt is excellent at communication both email and voice. He is one of the few vendors I?ve ever used who called back to see how the problem was going AFTER the final check.

    I can?t recommend this company enough ? please email me if you have questions.  jim@centergrove.net
    - James B.
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Foundation & Basement Contractors in Germantown

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  • 5 Star TN

    2818 b foster ave
    Nashville, Tennessee