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Moving reviews in Franklin

  • A
    Motivated Movers
    Experience was about as good as you could expect. Timely, great crew, attentive leadership, very careful, worked very **** ** a very hot June day. Loaded, transported and unloaded in one day. only one item damaged, they repaired and returned it as promised. You need to give them a chance.
    - Walter B.
  • A
    At Ease Moving Service
    The gentleman showed up right on time. They were all so sweet and funny, just a delight! They were very professional and it was most appreciated. I will most definitely use them again whenever I need help !
    - Sarah E.
  • A
    Baku Moving
    Due to the price, I went with Baku Moving when we had to move at our new apartment. I had a wonderful experience with the people that handled my move. Although there was a little pressure to hurry up and put the down payment on it but the movers were patient and always followed up. In fact the whole team was extremely professional. I have an item lost and they worked with me until it was resolved. I would definitely recommend them to anyone.
    - Wendell W.
  • A
    Baku Moving
    The guys from Baku Moving did a great job during our last long distance move. Everything went well from my initial contact to the follow up after the move. The moving crew of 4 young men arrived on time, completed their tasks on time with a good working pace and provided clear instructions to me when needed. Everything proceeded as promised from the beginning till the end. Thanks for the hassle free move guys; I will definitely recommend them to all!
    - Haley R.
  • A
    Baku Moving
    This is the second time we use Baku Moving services and we are very happy with their professionalism, and service level. Three guys showed up right on time, did the job very efficiently and fast, without any damages or incidents. The foreman,was really nice and accommodating. Organized the whole move and got it done in less time than i was anticipating. I don���t have anything bad to say about the company or the guys that helped us move, they bring all the equipment, blankets, truck, tape and wrap everything up to not damage even the most fragile of the items and furniture. I highly recommend Baku moving company if you are moving to a new place. The price is very reasonable and the level of service is exceptional. Two thumbs up.
    - David L.
  • D
    All My Sons Moving and Storage of Nashville
    The movers were good and hardworking people. The person who came to give an estimate on cost and how much we had to move underestimated on both accounts pretty dramatically. We had to rent a truck from uhaul ourselves to fit the remaining items that didn't fit on their truck. They didn't get to our new location until 5 pm to unload even tho we called about 10 am to let them know closing was fine and we could start then to have them unload. The final cost was more than $800 over the original estimate. I would not recommend All My Sons of Murfreesboro, TN.
    - Damaris M.
  • B
    Music City Movers
    The movers were great. They were prompt and worked hard, and took good care of our furniture. I would have given them an A but the movers added a $25 charge for mileage that was never mentioned to me when booking or when the appointment was confirmed. Despite that, I would definitely hire them again.
    - Lisa P.
  • A
    True Friends Moving Company
    We were recommended by our realtor and based on their reviews, it looked as if we were in good hands. These guys were great from start to finish and thankful for choosing True Friends as our movers. The guys were punctual and kept us updated from beginning to end making sure all of our needs and worries were met and exceeded. I had a crazy staircase for a few pieces that  we were worried about but the guys made it work. Big thanks to James and Anthony, we have referred you to our friends already : )
    - Tara D.
  • F
    A-1 Movers
    We hired A-1 Movers to move our furniture from our apartment and into a storage facility on the evening of 11/29/16 for $85 an hour for a total of 3.5 hours. The rate was reduced from $150 because we are repeat customers that hired A-1 Movers two previous times. During those previous encounters, they did a great job and there were no issues and we gave them great reviews and made them our mover of choice. Two different men were sent to handle our job this time and the footboard of our King Sized bed, which cost $5,000, was dropped and the footboard split at the pole (I have the receipt and pictures of the bed). My husband immediately took pictures of the broken footboard and I immediately called the owner, Mike, who assured me that he would fix it or replace it. Becuase I had dealt with Mike on prior occassions, I completely trusted that he would honor his guarantee. We trusted him so much that we had the guys to come back again on 11/30 to complete the rest of our move at $85 for another 3 hours. On 11/30, there was no incident. It has now been a week, and Mike has made repeated promises that someone will call me, pick up the footboard and have it fixed and that if it cannot be fixed, it will be replaced. I called Mike the following times and spoke to him directly and was promised resolution and got none: 12/1 at 4pm, 12/2 at 1:42pm, 12/3 at 5:36pm, 12/6 at 1:43pm. During this last call on 12/6, Mike told me that one of his guys were going to call me before coming by to pick up the footboard to have it repaired. I went home and waited to hear from them. At 9:11pm on 12/6, after not hearing from Mike or his guys, I called Mike and received his voicemail. I left messages stating how disappointed I was because I have been a loyal customer, using his services for a total of 4 times, and that I trusted him to do the right thing for my family and I. I expressed how it was a sacrifice for my husband and I to save the money to afford the bed that I wanted and now that it has been broken by his company, he is not fulfilling his promise. After waiting a week for resolution, making several phone calls, receiving promises that are not kept, I no longer have faith that Mike will honor the warranty. I cannot afford to purchase another bed because this bed is only three years old and my husband and I do not have a bed to sleep on. My concerns have heightened after reading online reviews on Thumbtack and BBB that customers have had similar complaints without resolution. It is extremely disheartening to be loyal to a company, to give them my repeat business, to pay as agreed with my hard earned money, to tip the guys for their services as a token of gratitude for their hard work, and to give a company your trust, and the company does not honor their guarantee. Words cannot convey how disappointed I am with Mike at A-1 Movers. I never would have thought this would have happened based off my past experiences with this company.
    - Tammie R.
  • A
    The Green Truck Moving and Storage Company
    Everything went great! We had just had our hardwood floors redone and so we were very concerned about having moving guys carrying heavy furniture on them. We told them this upfront and they did EVERYTHING possible to prevent any damage to the floors. And I am happy to say, they did a wonderful job! All of the movers were very hard working, very mannerful and didn't stop until the work was done, even when we offered to get them lunch. My husband and I have used three other moving companies over the past few months with our various moving, and I can say that these gentlemen were the best, the most professional as a group and the hardest working. And they got the job done quickly, which is important when they are charging you by the hour. Take a chance on these guys. They are also environmentally and community oriented.
    - Courtney C.
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Moving Companies in Franklin

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