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Lawn Treatment reviews in Franklin

  • A
    L.A. Scapes, LLC
    I finally hit the jackpot with a contractor in L.A. Scapes. We have had serious issues with drainage in our backyard and heavy rains last year made it significantly worse. Ashley came out multiple times to inspect and measure the yard before preparing a quote. Initially we thought we'd have to have French drains running the length of our yard, but after following his suggestion to take a closer look, it turned out we simply needed our drainage pipes re-routed. They were incredibly careful about digging up our landscaping beds - in fact, you can't even SEE where they pulled back the mulch and plants to access the piping. After installing new pop-ups, they leveled the yard and laid down new sod. The yard looks amazing. Letisia kept us informed of everything going on, Ashley made us aware of some issues they ran into promptly, and they made us feel like our job and our home were important to them. We've owned five homes in three states and in our time as homeowners, L.A. Scapes is the BEST contractor I have ever hired. They did such an awesome job, we've asked them to come back this spring and install a tree line and other landscaping for us. I'd recommend them to anyone in heartbeat.
    - Rebecca B.
  • A
    SECURE LAWN
    We get the year long program. I think their prices are in line with everybody else. I don't schedule them. They just come whenever they are supposed to. They've been great all the way around. They were referred to me.
    - christine h.
  • A
    Second Nature
    They come out every month.  They fertilize, spray and plant seeds.  Every quarter they spray our backyard for fleas and ticks.  They just do regular lawn keeping.  They also care for my shrubbery.
    - Teresa C.
  • A
    Second Nature
    They come out every month.  They fertilize, spray and plant seeds.  Every quarter they sprayed our back yard for fleas and ticks.  They just do regular lawn keeping.  They also take care of my shrubbery.
    - Teresa C.
  • B
    Second Nature
    They showed up like they said. I think it was five times over the course of the year. My evaluation of the performance would be the same, everything was fine. I had no issues with them. I had no problems or complaints. I just didn't achieve the results that I wanted. The only reason that I would not use them again and would give them a "C" on the results, but as far as providing the service, they did an excellent job. They were always on time. They did what they said. Charged me what they said. There was no issues. They did a fine job. I would evaluate them the same each time. Like I said we just didn't get the results that I wanted, but as far as the delivery of the services, they did a fine job of it. I never saw them do it, so I have no idea how they actually accomplished things as far as the professionalism goes. They lack results, but other people get fine results. Other people in the neighborhood used them and their lawns were beautiful which is why I like them. So, I would recommend people to try them. They weren't able to give the results I was looking for, so I will not use them again, but I would encourage others to use them because I thought they did a fine job. I don't have any complaints about the company or service whatsoever, except we didn't achieve the results I was looking for.  Other yards in the neighborhood where they do treat, because I see their trucks in front of the houses, their lawns were great and that's what I was looking for, but we weren't able to get that done here. Like I said, I tried three companies to get those results in my yard and there is something different about being on a clay and the types of soil I have is just nobody has been able to accomplish it. So, I don't think it's a matter of how they performed their job or their capabilities or anything like that, I think it's just where my house was built or the makeup of the soil around it. So, I'd recommend other people to use them, because I've seen other results that looked great, and I had no complaints about the company or whatsoever.
    - LISA S.
  • B
    Second Nature
    They've all been good about being on time and doing the treatments within the two-to three-week window that they have scheduled at the beginning of the year for providing the service. I think they did a thorough job. They seemed to neat. They never called a problem. They always put the sign up, put the hand carries on the door so I know they've been here and I really haven't had any complaints about any of them except that they haven't been very effective in giving me the beautiful, green lawn that I have wanted. So, like I said I decided mostly the trees that I have and the type of dirt that I have is crop, thus preventing the beautiful, green less lawn that I was wanting, not the quality of the service or the timing or anything else. For all three companies, they did a fine job. I don't have any complaints about that. It just didn't accomplish my goal. They did everything they said they would, it's just didn't produce the results that I wanted. The only thing they could have done different I think was give me better result. As far as the company did what they said, they did excellent. It didn't work, but I don't think it's their fault because none of the tree have been successful at the same task and I'm sure they're all quite capable, except Second Nature did a fine job of showing up and treating and everything. It just didn't produce the results. I don't want them to get a bad mark because they did everything they said they would just like they said they would, wasn't a problem, didn't have any payment issues, didn't have any timing issues, didn't have to call them to remind them, they didn't run over any of the plants, they didn't scare the dogs.

    My expectation was that the lawn would improve significantly. That was what I thought they were selling me was their program that would produce positive results in my yard and I didn't realize the results I was looking for.

    They were on time when they were supposed to be here. I didn't have any other issues. I didn't call them and asked them to do anything and come out and spot treat or anything like that.

    They were very professional.
    - LISA S.
  • B
    Brauss Lawn Service LLC
    I purchased a Big Deal for $219 for lawn irrigation, aeration, over seed and lawn fertilization. No fault of their's necessarily, but we had gone through here and in Tennessee, weeks and weeks, maybe months of a dry spell. I'm sure it disappointed them because their aeration and everything was going to take place the first two weeks of October. Well heck, it didn't rain there since August, if then. So, the ground was very hard, it was not damp or anything. Which I'm sure they were hoping for, but the rains per the guy told that. I called their office and talked to them before they provided the service. He said, "sir, we cant do anything until October because we depend on the rains in September to get ready for the aeration. Course they're plugging, when they do this they go through with the machine and they plug the ground.

    Well, I was not here when it took place, I thought I would be. I thought they would let me know, but they came and did it anyway, and just left me a not on the door that they had been here. So, I called him up personally and talked to him. I said. "well, I'm a little disappointed. When I spoke to you earlier you said something about letting me know when your coming, because I wanted to watch what they were doing!" Which I don't have a big beef about. I'm not going write a review and grade them down for it necessary cause they're really nice people. He said, "well, I tell you this. We'll go and see how this works, if it takes and all. If you have problems with it and its not coming back in the spring; you call me up and I'll come back out and redo it. Now how's that?" 

    They came out there in the time they said they were coming out. Everybody thought because of the rain, they may have to postpone it, call the deal off or give our money back or something. I was not sure it was even going to happen. Having been out, then I came in one day and they had already been here. They are real nice people. I had to email back and forth to them before they came, weeks and weeks before. They took time to explain to me what the process was like and when they would come, dah, dah, dah. Anyway, I called them about it because I was concerned I wanted to be here when it happened. He told me, ?I apologize, but it there is a problem in the spring and things aren?t happening to your satisfaction; you call me and I?ll come out and help you with it!? There was no extra charge or nothing, so I can?t write a bad review. I can?t say anything bad about them. I think he?s a man of his word. Anyway, that is the way I?m going to leave it with them. 

    I've got confidence in the place, the business and all and I trust what the guy is telling me. He called me back, he got in touch with me. They were punctual. They were here, they did their job and it is a wait and see thing. I gave an overall ?B? because it?s undetermined here, we don?t know how the outcome is going to be. I actually can?t grade them at all till I see what happens, what comes up.
    - Tom F.
  • C
    B & E Irrigation
    Although they have the lowest prices, as the saying goes "you get what you pay for". You must stay on top of them constantly to get things done. Even then, they get to you when they get to you. As for the work they do, it is adequate at best.
    - Clark T.
  • B
    TruGreen Nashville

    I am not really happy with them. They buried a lawnmower in my backyard that they use to spread fertilizer after it rained last year. They left big tire tracks all over my yard. I love the products including weed killers and the fertilizer they use. I have the nicest, greenest, lushest lawn in the neighborhood because of them and the way I take care of it. But you really have to keep up on these people. I was not happy with the way they seeded my parkway last year. They call when it is time for a new treatment and I insist that they have the same person there servicing my yard. I get seven different applications of fertilizer and weed killer throughout the season. I have had my trees deep fertilized and they also have treated my bushes. I had to do a lot of extra work personally because I was not satisfied with the way they did some things. Their price is based on the size of my yard. The nice thing about them is if they miss something I can have them come out and re-treat at no cost. I have learned if I am home it is best to supervise them. I do not let them come on their own without contacting me first. There are a lot of other services they do. If I don't have them call they will call and say I have a service due to be done and I might not want that service, even though I had it done the previous year. I always ask them what service they intend to provide when they come out.

    - Thomas K.
  • D
    Second Nature
    Cancelled after 6 months. The reason that I got the service was to get rid of my crabgrass, broadleaf weeds. The crabgrass is as bad as it was last year. They offered to do spot treatments, if necessary. But on the first treatment, they totally missed about a 5th of the yard in back. Had to come back to treat again. After the third treatment, as the crabgrass was spreading like wildfire, I asked them to come back. That time, their employee only treated a small part of the problem areas. I finally spoke to one of the owners, and asked him to come check it out. I was looking to get his opinion of the job being done, and to see what he would do to fix it. However, that was the last I heard from him.
    - Douglas M.
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Lawn Treatment Services in Franklin

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